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All38,222Opened1,046Unresolved4,890Resolved11,966Rejected20,320
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Our verdict Unjustified complaint

Astralbet Casino - Player’s winnings from bonus have been cancelled.

Closed Submitted: 24 Apr 2020
Disputed amount: €500
Safety Index:Below average
Our verdict Player stopped responding

BlackDiamondCasino - Player’s questioning bonus wagering requirements.

Closed Submitted: 24 Apr 2020
Disputed amount: €500
Safety Index:Low
Our verdict Case closed

Slot10 Casino - Player’s struggling to receive her winnings.

Resolved Submitted: 23 Apr 2020
Disputed amount: €350
Safety Index:Very low
Our verdict Case closed

Gambola Casino - Player has tried to redeem bonus unsuccessfully.

Resolved Submitted: 23 Apr 2020
Disputed amount: €40
Safety Index:Very high
Our verdict Case closed

Hyperino Casino - Player’s struggling to verify his account.

Resolved Submitted: 23 Apr 2020
Disputed amount: €70
Safety Index:Very high
Our verdict Case closed

Slotman Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 23 Apr 2020
Disputed amount: €942
Safety Index:High
Our verdict Player stopped responding

Thebes Casino - Player’s bonus winnings have been capped.

Closed Submitted: 23 Apr 2020
Disputed amount: €1,003
Safety Index:Below average
Our verdict Player stopped responding

Lapalingo Casino - Player has been struggling to active her bonuses.

Closed Submitted: 23 Apr 2020
Disputed amount: ??
Safety Index:High
Our verdict Unjustified complaint

Casinochan - Player’s request to block his account hasn’t been honored.

Closed Submitted: 23 Apr 2020
Disputed amount: €3,000
Safety Index:High
Our verdict Player stopped responding

Four Crowns Casino - Player has requested her deposit to be refunded.

Closed Submitted: 22 Apr 2020
Disputed amount: €175
Safety Index:Very low
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