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HomeComplaintsSlotman Casino - The player's unable to verify.

Slotman Casino - The player's unable to verify.

Closed
Our verdict

Player stopped responding

Amount: €200

Slotman Casino
Safety Index:Below average

Case summary

The player's unable to verify his payment method. The complaint was rejected as the player stopped responding.

Discussion
Public
X
silver
Doedel14
Silver
Public
3 years ago
Translation

I deposited via Mifnity. Despite uploading all the screenshots, the verification does not take place because the casino only wants to have a specific screenshot of a payment that was made more than 3 months ago. With Mifnity you can only take the desired screenshot if the payment was made no more than 3 months ago.

So the casino wants to keep the money and doesn't offer a withdrawal option!

Automatic translation:
Public
X
admin
Nikolas
PR Assistant
Public
3 years ago

Hello Doedel14,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotman Casino. Please allow me to ask you a few more question before we would move forward.

Was your account ever verified in the past? When was the last time the casino responded to you and what was it about? Since when are you trying to withdraw or verify your account?

Looking forward to your answer.

Regards,

Nick

Public
X
admin
Nikolas
PR Assistant
Public
3 years ago

Dear Doedel14,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

Public
X
admin
Nikolas
PR Assistant
Public
3 years ago

The complaint will be now rejected for the above mentioned reason.

Slotman Casino - The player's unable to verify.
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