Kubo is a Casino Guru's Casino Analyst and Complaint Specialist. He began his career as a facility engineer for a car company. Following that, he gained valuable experience by starting his own business. He now spends his time handling player complaints, researching potential new casinos for our data...
OverviewUser reviewsSafety Index explainedDiscussion
Kubo M.
Author
Kubo Marcin
Casino Analyst & Complaint Specialist
Kubo is a Casino Guru's Casino Analyst and Complaint Specialist. He began his career as a facility engineer for a car company. Following that, he gained valuable experience by starting his own business. He now spends his time handling player complaints, researching potential new casinos for our data...
Massive selection of games including wide variety of live dealer games, progressive jackpot slots
Casino uses fake license
Undisclosed owner
Untranslated content for some languages
Over a 24-hour period, the maximum winnings of each individual User is 100,000 Euros
Not all of the terms and conditions are translated to the language option provided on the website
Company focuses on sports betting rather than the casino
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Transaction limits
Withdrawal limits
€3,000,000
per month
€100,000
per day
Win limits
€100,000
Daily total
Language options
Website
Available in
12 languages
EnglishChineseRussianSpanishArabic
7 more
All languages (12)
English
Chinese
Russian
Spanish
Arabic
Greek
Japanese
Korean
Portuguese
Thai
Turkish
Vietnamese
Live chat
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Customer support:
Available in
12 languages
EnglishChineseRussianSpanishArabic
7 more
All languages (12)
English
Chinese
Russian
Spanish
Arabic
Greek
Japanese
Korean
Portuguese
Thai
Turkish
Vietnamese
Licensing authorities
No license
Bitlucy Casino Review
This review is all about getting a clear picture of Bitlucy Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Bitlucy Casino scored a Low Safety Index of 3.6, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Continue reading our Bitlucy Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Bitlucy Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Bitlucy Casino, we have looked closely into the Terms and Conditions of Bitlucy Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Considering our estimates and the factual data we have collected, Bitlucy Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Bitlucy Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Bitlucy Casino has scored a Safety Index of 3.6, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Bitlucy Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Bitlucy Casino during our review.
Player complaints regarding Bitlucy Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 608 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Bitlucy Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 4 players, Bitlucy Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Bitlucy Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Bitlucy Casino has not been granted any official gambling license.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 100,000 per day
EUR 100,000 daily total win limit
EUR 3,000,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Bitlucy Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
Japanese
Korean
Greek
Vietnamese
Arabic
Turkish
Chinese
Thai
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Bitlucy Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Bitlucy Casino as average.
Bitlucy Casino slots and casino games
Players can enjoy these types of casino games at Bitlucy Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.
Casino games supplied by 64 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Realtime Gaming, Red Tiger Gaming, Thunderkick, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, GameArt, Endorphina, Habanero, Red Rake Gaming, 1X2 Gaming, Tom Horn, Iron Dog Studio, Booongo (BNG), Relax Gaming, OMI Gaming, Greentube, Smartsoft Gaming, Fantasma Games, Lucky Streak, BB Games, Splitrock Gaming, Spinmatic, OneTouch, Kiron Interactive, Mobilots, Golden Race, Dragoon Soft, Lady Luck Games, Spearhead Studios, August Gaming, Mascot Gaming, SlotMill, Vivo Gaming, Amusnet, Maverick, PlayPearls, Salsa Technology, Leap Gaming, TVBet, Skywind Group, Bet Industries, Kalamba Games, Woohoo Games, Super Spade Club, Gamefish Global, Triple Cherry, Hacksaw Gaming, Bet Construct, Ka Gaming.
Bitlucy Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Bitlucy Casino in our database:
100% up to €2,000
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Established
2022
Estimated annual revenues
< $1,000,000
User reviews
User reviews of Bitlucy Casino
This is a place to share experience with Bitlucy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've been actively playing casino and live games these past 2 years but only play on sites which I trust. One of them is Bitlucy. I had a multiple big wins from their slots like Mental, Toshi Video Club, and Legion X. The Highest multiplier I got was 3600x if I remember it correctly. These past weeks they held a lot of updates and then went few days of maintenance. So withdrawals and deposits have been put into hold. Fortunately, after the maintenance, they processed my withdrawal in Bitcoin without any conflict.
Now I'm continuing on playing here and I'm waiting for their Sports betting to be launched (they had it before, but after the maintenance it was gone and not yet added).
I will update this review whatever experience I might get from continuously playing here. Giving this 4 stars for now.
Great Variety of Games (Slots, Live games, Virtual games)
I would like to recommend Bitlucy to everyone. Their support is awesome and they are paying my bets all the time. They have excellent odds and a wide variety of sporting events and very good betting promotions. Very exciting and attractive team behind the project.
Good Support, quite fast and efficient
Wide range of games
Many markets in sportsbook
Slick interface, nice simple theme and dark mode
Many cryptocurrency options
Excellent promotions
Intuitive and Multilanguage interface
Affiliate account program
Crypto87
Unregistered user
• 3 years ago
This casino is one of the best i've seen so far. I had rakeback bonuses like no other. They also gave me a welcome gift for free, i was able to make it up to 80 euro and withdraw the money<3 it was perfect thanks!
Good Casino
Fast Payout
Free Money
Free Crypto
Safety Index explained
Safety Index of Bitlucy Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bitlucy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.6/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Win limit of €100,000 per day
This casino has a win limit rule. You will not be able to win more than €100,000 per day.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Other factors
Operates without a license
Low win limit: €100,000 / day (sum of all wins, wagers not subtracted)
Complaints about Bitlucy Casino and related casinos
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