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All36,829Opened935Unresolved4,694Resolved11,545Rejected19,655
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GW Casino - Player’s winnings from bonus play have been cancelled.

Unresolved Submitted: 21 Mar 2020
Black points: 109
Disputed amount: A$5,000
Safety Index:Low
Our verdict Player stopped responding

1ACasino - Player’s complaining about depositing and withdrawing procedures.

Closed Submitted: 20 Mar 2020
Disputed amount: $30
Safety Index:Very low
Our verdict Player stopped responding

Sisal Casino ES - Player’s winnings have been capped.

Closed Submitted: 20 Mar 2020
Disputed amount: €8,000
Safety Index:Very high
Our verdict Player stopped responding

House Of Pokies Casino - Player’s winnings have been confiscated.

Closed Submitted: 20 Mar 2020
Disputed amount: A$700
Safety Index:Very low
Our verdict Player stopped responding

GoalWin Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Mar 2020
Disputed amount: €500
Safety Index:Below average
Our verdict Case closed

Kassu Casino - Player’s account has been closed after self-exclusion of another family member.

Resolved Submitted: 20 Mar 2020
Disputed amount: €75
Safety Index:Above average
Our verdict Publicity helped

Box 24 Casino - Player’s request for self-exclusion has been ignored.

Resolved Submitted: 20 Mar 2020
Black points: 128
Disputed amount: €6,000
Safety Index:Low
Our verdict No reaction

Sin Me Casino - Player’s winnings have been voided.

Unresolved Submitted: 19 Mar 2020
Black points: 100
Disputed amount: €45
Safety Index:Below average
Our verdict Case closed

Casino Astral - Player’s questioning bonus wagering requirements.

Resolved Submitted: 19 Mar 2020
Disputed amount: €220
Safety Index:Below average
Our verdict Player stopped responding

HITLOTO Casino - Player’s struggling to receive his winnings.

Closed Submitted: 19 Mar 2020
Disputed amount: 13,000 ₴
Safety Index:Very low
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