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Unresolved Our verdict

Failed self-exclusion

Black points: 66

Disputed amount: €204

22bet Casino - Player succeeded in opening new account after the old one has been closed as per player’s request.

22bet Casino

Safety Index:Below average Submitted: 14 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €991

BETWINNER Casino - Player’s struggling to withdraw his winnings.

BETWINNER Casino

Safety Index:Below average Submitted: 14 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: $70

Casoo Casino - Player’s struggling to receive his winnings.

Casoo Casino

Safety Index:High Submitted: 14 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

Craze Play Casino - Player has been accused of playing restricted games and winnings were confiscated.

Craze Play Casino

Safety Index:High Submitted: 14 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €500

Rabona Casino - Player has been accused of opening multiple accounts.

Rabona Casino

Safety Index:Very high Submitted: 14 May 2020

Case closed Our verdict

Unjustified complaint

Disputed amount: €965

Gratorama Casino - Player’s struggling to withdraw her winnings.

Gratorama Casino

Safety Index:Below average Submitted: 14 May 2020

Case closed Our verdict

Other

Disputed amount: €200

Lord of the Spins Casino - Player’s struggling to complete KYC verification.

Lord of the Spins Casino

Safety Index:Very low Submitted: 14 May 2020

Resolved Our verdict

Case closed

Disputed amount: $1,096

SlotV Casino - Player’s struggling to complete account verification.

SlotV Casino

Safety Index:Above average Submitted: 13 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: A$20

Joka Room Casino - Casino website is not loading properly.

Joka Room Casino

Safety Index:Very low Submitted: 13 May 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €23,000

Punt Casino ZA - Player complains about overall casino experience.

Punt Casino ZA

Safety Index:Low Submitted: 13 May 2020

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