HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,288Opened943Unresolved5,110Resolved12,364Rejected20,871
Active filters: Casino:
Clear all filters
Sort
Our verdict Regulator: Casino was right

JackpotCity Casino - Player has been accused of chargeback.

Closed Submitted: 21 Jun 2021
Disputed amount: C$11,000
Safety Index 8.0 High
Our verdict Case closed

GoodWin Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 21 Jun 2021
Disputed amount: €4,000
Safety Index 6.6 Above average
Our verdict Case closed

V.Vegas Casino - Player’s account has been suspended.

Resolved Submitted: 21 Jun 2021
Disputed amount: €500
Safety Index 9.8 Very high
Our verdict Unjustified complaint

CasinoInter - Player has been accused of opening multiple accounts.

Closed Submitted: 21 Jun 2021
Disputed amount: €342
Safety Index 7.4 Fresh casino
Our verdict Player stopped responding

All Spins Win Casino - Player’s bonus winnings have been voided.

Closed Submitted: 21 Jun 2021
Disputed amount: A$2,000
Safety Index 3.0 Very low
Our verdict Player stopped responding

Casino1 Club - Player is experiencing an undefined problem.

Closed Submitted: 20 Jun 2021
Disputed amount: €30,000
Safety Index 3.1 Very low
Our verdict Player stopped responding

Palms Bet Casino - Player’s struggling to complete the account verification.

Closed Submitted: 20 Jun 2021
Disputed amount: 20,000 лв
Safety Index 8.9 High
Our verdict Unjustified complaint

Fortune Clock Casino - Player’s refund has been declined.

Closed Submitted: 20 Jun 2021
Disputed amount: €3,399
Safety Index 5.2 Below average
Our verdict No reaction policy

Pokie Mate Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 20 Jun 2021
Black points: 25
Disputed amount: A$700
Safety Index 5.2 Below average
Our verdict Player stopped responding

1win Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 19 Jun 2021
Disputed amount: €250
Safety Index 8.5 High
Show more complaints (+10)
Showing 35,971 - 35,980 of 39,288 complaints
1...3,597 3,598 3,599...3,929
Go to pageof 3,929 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.