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All41,104Opened915Unresolved5,359Resolved12,930Rejected21,900
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Our verdict Player stopped responding

Buumi Casino - Player is complaining about overall casino experience.

Closed Submitted: 15 Feb 2022
Disputed amount: €70
Safety Index 8.5 High
Our verdict No reaction policy

bet365 Casino - Player's account has been blocked.

Unresolved Submitted: 15 Feb 2022
Black points: 9
Disputed amount: €40
Safety Index 9.8 Very high
Our verdict Case closed

Mad Money Casino - Player's attempt to close his account has been overlooked.

Resolved Submitted: 15 Feb 2022
Disputed amount: €5,000
Safety Index 5.9 Below average
Our verdict Case closed

Lucy's Casino - Player’s struggling to complete KYC verification.

Resolved Submitted: 15 Feb 2022
Disputed amount: $1,000
Safety Index 1.5 Very low
Our verdict Player stopped responding

Europa Casino - Player’s experiencing difficulties withdrawing their winnings.

Closed Submitted: 15 Feb 2022
Disputed amount: R200,000
Safety Index 8.5 High
Our verdict Insufficient evidence from casino

Parimatch Casino BR - Player’s funds have been voided and account blocked.

Unresolved Submitted: 15 Feb 2022
Black points: 269
Disputed amount: $449.29
Safety Index 5.8 Below average
Our verdict Player stopped responding

Beem Casino - Player’s experiencing difficulties withdrawing their winnings.

Closed Submitted: 15 Feb 2022
Disputed amount: €1,500
Safety Index 2.4 Very low
Our verdict Player stopped responding

Casino MGA - Player’s struggling to withdraw his winnings.

Closed Submitted: 15 Feb 2022
Disputed amount: €250
Safety Index 2.2 Very low
Our verdict Player stopped responding

Casoola Casino - Player’s struggling to complete account verification.

Closed Submitted: 15 Feb 2022
Disputed amount: £1,350
Safety Index 5.5 Below average
Our verdict Unjustified complaint

Beem Casino - Player’s account has been blocked.

Closed Submitted: 15 Feb 2022
Disputed amount: €91
Safety Index 2.4 Very low
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