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OverviewBonusesUser reviews16Safety Index explainedDiscussion8Payment methods8
BacanaPlay Casino Review
BacanaPlay Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. BacanaPlay Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our BacanaPlay Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of BacanaPlay Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of BacanaPlay Casino, we thoroughly read and reviewed the Terms and Conditions of BacanaPlay Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Based upon our estimates and collected information, we consider BacanaPlay Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature BacanaPlay Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, BacanaPlay Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: BacanaPlay Casino is linked to 37 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of BacanaPlay Casino.
Terms and Conditions of BacanaPlay Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of BacanaPlay Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding BacanaPlay Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 29 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,339 black points in total, out of which 2,339 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of BacanaPlay Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
The user satisfaction feedback of BacanaPlay Casino shared by 16 users has resulted in a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
BacanaPlay Casino has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino according to our classifications.
BacanaPlay Casino is licensed by Gemeinsame Glücksspielbehörde der Länder in Germany.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at BacanaPlay Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
German
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at BacanaPlay Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of BacanaPlay Casino as average.
Slots and casino games at BacanaPlay Casino
Players can enjoy these types of casino games at BacanaPlay Casino: Slots, Jackpot games.
Casino games supplied by 25 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Booming Games, Relax Gaming, edict, Greentube, Hölle games, Synot Games, Peter & Sons, Gamomat, Apparat Gaming, Games Global, Bragg Gaming, Reel Time Gaming, Hacksaw Gaming.
BacanaPlay Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from BacanaPlay Casino based on the data from our database.
Note: Take a look at our designated BacanaPlay Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for EUR
Games
Show all
Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Language options
German website
English customer support
All languages
(2)
All customer support languages
EnglishGerman
English live chat
All languages
(2)
All livechat languages
EnglishGerman
Game providers
Show all
(25)
Game providers (25)
Casino screenshots
Positives
Mobile casino application for iOS and Android
Simple and clean website design
Fast withdrawal processing based on players experience
Browse all bonuses offered by BacanaPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(16)
User reviews of BacanaPlay Casino
This is a place to share experience with BacanaPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Run by the same team behind PlayOjo, this casino has a slightly different look but the same familiar setup. Unfortunately, the banking options haven’t expanded at all — you’re still limited to Visa, Mastercard, Skrill, and Paysafe. Card deposits in particular remain a headache: the payment window often refuses to load, transactions stall without ever reaching my provider, and multiple attempts usually end in error messages. When that happens, you’re locked out for 24 hours before you can try again. It doesn’t occur every single time, but it’s a recurring problem I’ve experienced across all SkillOnNet sites, and it’s easily the most frustrating part of using them.
On a brighter note, the tournaments are genuinely fun and easily one of the platform’s strongest features. Beyond that, though, the overall offering feels pretty bare-bones. A broader and more diverse slot library would go a long way toward making the experience feel more dynamic and enjoyable.
The game selection is great and I've enjoyed the variety. Although payouts can take a while, I'm hoping for a lucky streak. It's been an exciting experience so far!
Die Spielauswahl ist großartig, und ich habe die Vielfalt genossen. Obwohl die Auszahlungen etwas dauern können, hoffe ich auf eine Glückssträhne. Es war bisher ein spannendes Erlebnis!
Greetings to all!I want to write a review about this casino.I've been playing here recently, so far I like everything.The site looks pretty nice, I play slots, you can see the return)The choice of provider is small, but my favorites are present.Deposits are like instant , withdrawals are also fast .There is also a mobile version, actually where I mostly play)For fans of bonuses, there are such ones here, but of course the wager is great for wagering, so I very rarely use bonuses.In general, I like the casino, there are minor flaws (technical support), but this does not affect the game.I will continue to play here.
I deposited and received a 150% bonus which was a great start. Checking the required amount was quick thanks to friendly and helpful chat support. Withdrawing funds via interac transfers took just 15 minutes. With such excellent service, I will definitely make more deposits in the future.
Eu depositei e recebi um bônus de 150%, o que foi um ótimo começo. A verificação do valor necessário foi rápida graças ao suporte de chat amigável e prestativo. A retirada de fundos via transferências interac levou apenas 15 minutos. Com um serviço tão excelente, definitivamente farei mais depósitos no futuro.
Good one casino. Offer a wide variety of games including blackjack, roulette and also slots! Not bad bonuses and promotions for new players. Website looks good (4/5) as for me and user-friendly interface.
I deposited €15 and received the promised €50. I'm stuck with "free spins" that don't exist and are charging me with real money. There is no live support. I was robbed, that's all. The only slot that lets me play is the one that supposedly has 50 free spins, but the reality is that I have 0 and not only does it not let me play in other slots, it's eating MY money, it's not even the bonus money . I don't recommend it, it's a scam.
Depositei 15€e recebi os prometidos 50. Estou preso em "free spins" que não existem e que me estão a cobrar do dinheiro real. Não existe suporte live. Fui roubado, só isso. A unica slot que me deixa jogar é a uma em que supostamente tinha 50 free spins, mas a realidade é que tenho 0 e além de não me deixar jogar noutras slots está a comer-me o MEU dinheiro, nem sequer é o dinheiro do bonús. Não recomendo, é uma fraude.
There are no upsides to being robbed
Não há aspectos positivos quando se é roubado
Fraud, Difficulties logging in, errors, false promises, No Support, scam, lost my money
Fraude,Dificuldades a fazer log in , erros, falsas promesas,Ausencia de Suporte, scam, perdi o meu dinheiro
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
Marcos369
Unregistered user
• 3 years ago
Too bad, you put your money, ask for withdrawal you can see that I don't use his bonus and they say you don't so you can't withdraw
Muito ruim,você coloca seu dinheiro pede saque você consegue ver que não uso o bonus dele é eles diz que você não para não poder saca
Costumer support is horrible, it takes several days to get an answer
Customer support
Safety Index explained
Safety Index of BacanaPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BacanaPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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