When reviewing and assessing Casino Alpha, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Although Casino Alpha scored an Above average Safety Index of 7.8, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Casino Alpha review to find out more about this casino and determine if it's the right fit for you.
Safety Index – Casino Alpha fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Casino Alpha, we thoroughly read and reviewed the Terms and Conditions of Casino Alpha. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Casino Alpha one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Casino Alpha. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Casino Alpha has attained an Above average Safety Index of 7.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Casino Alpha Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Casino Alpha during our review.
Player complaints about Casino Alpha
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Casino Alpha user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
The user satisfaction feedback of Casino Alpha shared by 16 users has resulted in a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Casino Alpha company data and licenses
Casino Alpha is owned by LA Entertainment N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Casino Alpha has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Casino Alpha.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Finnish
Swedish
Italian
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino Alpha, account management, withdrawal process, etc. We would say Casino Alpha has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Casino Alpha
Casino Alpha has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games.
Games from 20 casino game providers are available. This includes Playtech, Evolution Gaming, Pragmatic Play, Igrosoft, Thunderkick, Red Tiger Gaming, Playson, Amatic, Spinomenal, Tom Horn, Belatra Games, Booongo (BNG), Revolver Gaming, InBet Games, Ganapati, Spinmatic, Onlyplay, Amusnet (EGT), OneTouch, Ka Gaming.
Casino Alpha bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Casino Alpha in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Casino Alpha bonuses page.
Browse all bonuses offered by Casino Alpha, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(16)
User reviews of Casino Alpha
This is a place to share experience with Casino Alpha. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I deposited funds with them two weeks ago, they did not reach their account ... I wrote over 20 messages to them and none of them responded ... bypassing the casino with a wide gap
Really bad casino, everything is fine until you want to withdraw your funds. At first, they blame technical problems and then block accounts. Stay away
I think this casino is doing well at the very least. One can say that they have a fair bonus system and we can see some good set of games as well. That may be just a good look on how they are aiming to expand in the long run. The small casino site is moving forward with their new bonus concepts and the added focus on their chat support has also been a good boost on their site. I have seen a lot of sites out there but then it is always a good factor to have a strong chat support. Other than that, I think i may have listed all of the good stuff about this site.
I think the casino is terrible. No live chat and no response to telegram or WhatsApp. My payout was canceled for no reason and I no longer get an answer. Website is not working properly.
Ich finde dass Casino schrecklich. Kein Livechat und auf telegramm oder Whatsapp wird nicht geantwortet. Meine Auszahlung wurde ohne Grund abgebrochen und ich bekomme nun keine Antwort mehr. Website funktioniert nicht richtig.
One of two good slots
Ein zwei gute slots
Many languages
Viele sprachen
no live chat
kein livechat
no answers via email etc.
keine antworten über email etc.
Payouts canceled without a reason
Auszahlungen ohne begründung abgebrochen
Casino Alpha
Hello Litecoin!
We are sorry to hear that you didn't have an enjoyable experience playing with us. Please contact me at tomford@alphateam.me so I can try to resolve the situation :)
Nice welcome bonus and a good selection of games – what else do you need? I had a lot of fun playing here. And good job on hooking me up on Egyptian theme again…
Exclusive crypto-bonuses
Lots of games
Nice sport betting section
Some common features like NDB or loyalty program are missing.
They do cancel sports bets without any reason. They provide payment methods that actually don't work.
Only few payment methods
Low support service
Payment issues
Casino Alpha
Hello!
We are sorry to hear that you didn't have an enjoyable experience playing with us. Please contact me at tomford@alphateam.me so I can try to resolve the situation :)
Safety Index explained
Safety Index of Casino Alpha explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Alpha. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
