HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,193Opened897Unresolved5,378Resolved12,963Rejected21,955
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1win Casino - Player's deposit has been canceled.

Closed Submitted: 02 Apr 2026
Disputed amount: 1,500 INR
Safety Index 8.8 High
Our verdict Player stopped responding

Nine Casino - Player's withdrawal is delayed due to account issues.

Closed Submitted: 02 Apr 2026
Disputed amount: €6,700
Safety Index 8.8 High
Our verdict No reaction policy

Mr. Thrills Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 Apr 2026
Black points: 308
Disputed amount: £1,400
Safety Index 1.0 Very low
Our verdict Insufficient evidence from casino

Slotbox Casino - Player's winnings are voided and account closed.

Unresolved Submitted: 02 Apr 2026
Black points: 2,549
Disputed amount: €2,200
Safety Index 8.0 High
Our verdict Player stopped responding

Pandido Casino - Player’s withdrawal is delayed.

Closed Submitted: 02 Apr 2026
Disputed amount: €3,380
Safety Index 7.0 Above average
Our verdict Other

BetBona Casino - Player’s withdrawal is delayed.

Closed Submitted: 02 Apr 2026
Disputed amount: €109
Safety Index 8.2 High
Our verdict Case closed

Bankonbet Casino - Player's withdrawal is delayed.

Resolved Submitted: 02 Apr 2026
Disputed amount: €87
Safety Index 8.3 High
Our verdict Case closed

betOspin Casino - Player's withdrawal has been delayed.

Resolved Submitted: 02 Apr 2026
Disputed amount: €900
Safety Index 6.7 Above average
Our verdict Case closed

Posido Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 02 Apr 2026
Disputed amount: €500
Safety Index 8.1 High
Our verdict Case closed

CrownPlay Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 02 Apr 2026
Disputed amount: €300
Safety Index 6.9 Above average
Show more complaints (+10)
Showing 3,551 - 3,560 of 41,193 complaints
1...355 356 357...4,120
Go to pageof 4,120 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.