HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,499Opened983Unresolved5,126Resolved12,418Rejected20,972
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Bizzo Casino - Player’s bonus winnings have been voided.

Closed Submitted: 03 Feb 2022
Disputed amount: €2,700
Safety Index 8.4 High
Our verdict Case closed

BetWorld247 Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 03 Feb 2022
Disputed amount: €223
Safety Index 2.9 Very low
Our verdict Insufficient evidence from casino

BetWorld247 Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 03 Feb 2022
Black points: 3,436
Disputed amount: €5,000
Safety Index 2.9 Very low
Our verdict Case closed

Woopwin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 03 Feb 2022
Disputed amount: €200
Safety Index 6.0 Below average
Our verdict Player stopped responding

Leon Casino - Player succeeded in opening a new account after the old one has been self-excluded.

Closed Submitted: 03 Feb 2022
Disputed amount: €270
Safety Index 1.1 Very low
Our verdict Player stopped responding

Neon54 Casino - Player’s experiencing difficulties withdrawing his winnings.

Closed Submitted: 03 Feb 2022
Disputed amount: €200
Safety Index 9.2 Very high
Our verdict Case closed

iWild Casino - Player’s experiencing difficulties withdrawing his winnings.

Resolved Submitted: 03 Feb 2022
Disputed amount: €100
Safety Index 9.8 Very high
Our verdict Player stopped responding

Casino Intense - Player complains that they didn’t win anything.

Closed Submitted: 02 Feb 2022
Disputed amount: €100
Safety Index 1.6 Very low
Our verdict Case closed

V.Vegas Casino - Player’s withdrawals have been rejected.

Resolved Submitted: 02 Feb 2022
Disputed amount: €2,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Betboo Casino BR - Player’s criticizing false advertisement of bonus.

Closed Submitted: 02 Feb 2022
Disputed amount: 200 R$
Safety Index 9.3 Very high
Show more complaints (+10)
Showing 34,481 - 34,490 of 39,499 complaints
1...3,448 3,449 3,450...3,950
Go to pageof 3,950 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.