HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,501Opened984Unresolved5,126Resolved12,418Rejected20,973
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Hejgo Casino - The player's struggle to verify.

Resolved Submitted: 05 Feb 2022
Disputed amount: €50
Safety Index 7.8 Above average
Our verdict Player stopped responding

Wild Casino - The player's unable to withdraw.

Closed Submitted: 04 Feb 2022
Disputed amount: €509.17
Safety Index 5.0 Below average
Our verdict No reaction policy

Four Crowns Casino - The player's unable to withdraw.

Unresolved Submitted: 04 Feb 2022
Black points: 24
Disputed amount: €9
Safety Index 0.2 Very low
Our verdict Delayed payment, status unknown

Ares Casino - The player's withdraw is delayed.

Unresolved Submitted: 04 Feb 2022
Black points: 274
Disputed amount: €3,000
Safety Index 2.9 Very low
Our verdict Player stopped responding

Joka Room Casino - The player's unable to deposit.

Closed Submitted: 04 Feb 2022
Disputed amount: ??
Safety Index 2.3 Very low
Our verdict Player stopped responding

Casoola Casino - The player's deposit did not arrive.

Closed Submitted: 04 Feb 2022
Disputed amount: 7,000 INR
Safety Index 5.6 Below average
Our verdict Player stopped responding

Gslot Casino - Player’s struggling to complete the account verification.

Closed Submitted: 04 Feb 2022
Disputed amount: €3,927
Safety Index 6.6 Above average
Our verdict Case closed

Will's Casino - Player’s struggling to withdraw their winnings.

Resolved Submitted: 04 Feb 2022
Disputed amount: €90
Safety Index 7.6 Above average
Our verdict Case closed

Slots Gallery Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Feb 2022
Disputed amount: €300
Safety Index 8.7 High
Our verdict Player stopped responding

WinBet Casino BG - Player has experienced a technical glitch while playing.

Closed Submitted: 03 Feb 2022
Disputed amount: 54,000 лв
Safety Index 8.7 High
Show more complaints (+10)
Showing 34,471 - 34,480 of 39,501 complaints
1...3,447 3,448 3,449...3,951
Go to pageof 3,951 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.