When reviewing and assessing CanPlay Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Although CanPlay Casino scored an Above average Safety Index of 7.0, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Read our CanPlay Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – CanPlay Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of CanPlay Casino, we meticulously evaluated and analyzed the Terms and Conditions of CanPlay Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, CanPlay Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include CanPlay Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, CanPlay Casino has attained an Above average Safety Index of 7.0. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
CanPlay Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CanPlay Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about CanPlay Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 92 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
CanPlay Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
So far, we have received only 2 player reviews of CanPlay Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
CanPlay Casino company data and licenses
CanPlay Casino is owned by The Abenakis Council of Wolinak and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
CanPlay Casino has a gambling license issued by Kahnawake Gaming Commission in Kahnawake.
Win and withdrawal limits, payment options
CanPlay Casino accepts deposits via 10 payment methods. This includes: Mastercard, VISA, InstaDebit, eChecks, Instant Bank Transfer, Scotiabank, TD bank, BMO (Bank of Montreal), Royal Bank of Canada (RBC), Interac.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
CAD 4,000 per week
No win limit
CAD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at CanPlay Casino.
Language
Website
Customer support
Live chat
English
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CanPlay Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of CanPlay Casino to be good.
Casino games and slots available at CanPlay Casino
CanPlay Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Live roulette.
Games from 43 casino game providers are available. This includes Blueprint Gaming, Pragmatic Play, Leander Games, Rabcat, 2By2 Gaming, Iron Dog Studio, Asylum Labs, Gameburger Studios, Magic Dreams, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Reel Kingdom, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, Pulse 8 Studios, GONG Gaming Technologies, G Games, SpinPlay Games, Eurostar Studios, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Aurum Signature Studios, Northern Lights Gaming, Just For The Win, Games Global, Storm Gaming, Foxium, Golden Rock Studios, Snowborn Games, AGS, Buck Stakes Entertainment, Stormcraft Studios, YoloPlay, D-Tech, Triple Edge Studios, AreaVegas, Crazy Tooth Studio.
CanPlay Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from CanPlay Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our CanPlay Casino bonuses page.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(10)
Payment methods (10)
Withdrawal limits
per month
Can$16,000
per week
Can$4,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(43)
Game providers (43)
CASINO SCREENSHOTS
Positives
Good selection of game providers
Various responsible gaming options available
Live chat support is available 24/7
Mobile casino app for Android and iOS
Negatives
No game provider filter
Only one currency is accepted
Limited choice of payment methods
Interesting facts
The players must be 19 or over to play in the casino
Accepts only players from Canada
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will only be able to withdraw their winnings at a sum of $4,000 per week
Browse all bonuses offered by CanPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of CanPlay Casino
This is a place to share experience with CanPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
$170 into this Canplay Ontario site, not one withdraw yet. impossible to receive a bonus or scatter and nonexistent, lots low game payouts and impossible for a good game payout. Better to stay playing on Play OLG when I want to be robbed.
Good selection of games
No lagging games
No errors that I experienced
Easy to deposit
No issues with live chat
24/7 Live chat
Good selection of game providers
Poor game payouts
scatter are nonexistent
Random game payouts isn't there
Not fair game payouts
Too many zero game plays
Very bad game runs and nothing good
I believe this casino is located in Curacao
Csavoie727
Unregistered user
• 2 years ago
I been trying to get my check from this casino with the support team being really aggressive and not giving me answers as to why my check has not been mailed when I made my withdrawal it said it would be 5-7 days I been waiting for 8 days and my check still hasn’t been mailed I ask why and they don’t even answer me I tried chat they just make up things it’s very upsetting to be a vip player and not being treated with respect and when I ask questions I just bothering them they can’t even give me a straight answer I was just threatened that they will block my questions so I guess I will never get my winnings even though you took my money with no issues and I don’t understand how a casino can just be printing checks once a week unacceptable
Still waiting over 8 days for my money
Safety Index explained
Safety Index of CanPlay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CanPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about CanPlay Casino and related casinos (5)
