CanPlay Casino Review

Name: CanPlay Casino Review
Item: CanPlay Casino
Rating: 6.6
Author: Katarina Duboak

6.6/10Safety Index Above average by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Show company details

Payment methods

Withdrawal limits

per month

Can$300,000

per day

Can$10,000

Owner The Abenakis Council of Wolinak

Established 2018

Estimated annual revenues

> $1,000,000

Licensing Authorities

Kahnawake (KGC)

OverviewBonusesUser reviews2Safety Index explainedDiscussion5Payment methods6

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CanPlay Casino Review

We've thoroughly reviewed CanPlay Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, CanPlay Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 116 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

CanPlay Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

per month

Can$300,000

per day

Can$10,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

No scratch cards

eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers
Show all (38)
Game providers (38)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Very high withdrawal limits
Mobile casino app for Android and iOS
Live chat support is available 24/7

Negatives

No game provider filter
Only one currency is accepted
Limited choice of payment methods

Interesting facts

The players must be 19 or over to play in the casino
Accepts only players from Canada
Players who withdraw a sum of money that is 5 times or more, greater than their lifetime deposits across the Casino Group will only be able to withdraw their winnings at a sum of $4,000 per week

Author & Guarantor: Katarina Duboak Last updated: 18 Dec 2023 Anything incorrect or missing? Let me know

CanPlay Casino bonuses

Browse all bonuses offered by CanPlay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of CanPlay Casino

This is a place to share experience with CanPlay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Etobicokeguy

Advanced Novice

• 10 months ago

$170 into this Canplay Ontario site, not one withdraw yet. impossible to receive a bonus or scatter and nonexistent, lots low game payouts and impossible for a good game payout.
Better to stay playing on Play OLG when I want to be robbed.

Good selection of games
No lagging games
No errors that I experienced
Easy to deposit
No issues with live chat
24/7 Live chat
Good selection of game providers

Poor game payouts
scatter are nonexistent
Random game payouts isn't there
Not fair game payouts
Too many zero game plays
Very bad game runs and nothing good
I believe this casino is located in Curacao

Csavoie727

Unregistered user

• 1 year ago

I been trying to get my check from this casino with the support team being really aggressive and not giving me answers as to why my check has not been mailed when I made my withdrawal it said it would be 5-7 days I been waiting for 8 days and my check still hasn’t been mailed I ask why and they don’t even answer me I tried chat they just make up things it’s very upsetting to be a vip player and not being treated with respect and when I ask questions I just bothering them they can’t even give me a straight answer I was just threatened that they will block my questions so I guess I will never get my winnings even though you took my money with no issues and I don’t understand how a casino can just be printing checks once a week unacceptable

Still waiting over 8 days for my money

Safety Index of CanPlay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CanPlay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about CanPlay Casino and related casinos (5)

5All0Opened1Not solved0Solved4Rejected

Complaints directly about CanPlay Casino

Case closed Our verdict

Player stopped responding

Disputed amount: Can$210

Player is struggling to complete the account verification.

The player from Canada is experiencing difficulties withdrawing their winnings due to ongoing account verification. We rejected the complaint because the player didn't respond to our messages and questions.

Delayed payment, status unknown

Black points: 116

Disputed amount: Can$1,529

Withdrawal Issues with Etransfer.

The player couldn't withdraw his winnings. He had deposited using interac e-transfer but he couldn't withdraw using the same payment method.

Read more on: askgamblers.com Submitted: 9/2022

Case closed Our verdict

Player stopped responding

Disputed amount: €2,092

Player has been blocked.

The player from Canada redeemed a free spin bonus. Then his account has been closed, but the casino didn’t specify the reason. We rejected the complaint because the player didn't respond to our messages and questions.

Player stopped responding

Disputed amount: Can$50

Player’s account has been blocked.

The player from Canada had her account blocked and deposit confiscated. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 16 Aug 2020

Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,700

Player has been accused of breaching bonus terms and conditions and had his winnings confiscated.

The player from Canada had his winnings cancelled due to unfinished wagering requirements, however, he claims, he wasn’t aware of playing with the bonus. We rejected the complaint because the player didn't respond to our messages and questions.