HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,297Opened859Unresolved5,801Resolved13,748Rejected22,889
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

BetNFlix Casino - Player's struggling to withdraw his winnings from the casino.

Resolved Submitted: 04 May 2023
Disputed amount: 11,000 kr
Safety Index 5.1 Below average
Our verdict No reaction

Pocket Play Casino - Player's withdrawal is delayed.

Unresolved Submitted: 04 May 2023
Black points: 255
Disputed amount: €348
Safety Index 7.3 Above average
Our verdict Case closed

31bet Casino - Player claims that payment has been delayed.

Resolved Submitted: 04 May 2023
Disputed amount: €3,500
Safety Index 7.4 Above average
Our verdict No reaction policy

Scatterhall Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 May 2023
Black points: 116
Disputed amount: 5,000 kr
Safety Index 2.1 Very low
Our verdict Insufficient evidence from casino

Cyber.bet Casino - Player is struggling to withdraw his winnings.

Unresolved Submitted: 04 May 2023
Black points: 589
Disputed amount: $470,600 CLP
Safety Index 2.1 Very low
Our verdict Player stopped responding

Crocoslots Casino - Player's struggling to withdraw his winnings.

Closed Submitted: 04 May 2023
Disputed amount: 44,000 INR
Safety Index 6.0 Below average
Our verdict Case closed

Betti Casino - The player's withdrawal is delayed.

Resolved Submitted: 04 May 2023
Disputed amount: £791
Safety Index 6.2 Below average
Our verdict Player stopped responding

ZotaBet Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 04 May 2023
Disputed amount: €50
Safety Index 8.0 High
Our verdict Other

Playzilla Casino - Player claims that payment has been delayed.

Closed Submitted: 04 May 2023
Disputed amount: €900
Safety Index 8.9 High
Our verdict Insufficient evidence from casino

Snai Casino - The player's account got blocked.

Unresolved Submitted: 04 May 2023
Black points: 17,428
Disputed amount: €32,800
Safety Index 7.6 Above average
Show more complaints (+10)
Showing 32,421 - 32,430 of 43,297 complaints
1...3,242 3,243 3,244...4,330
Go to pageof 4,330 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.