Name: ZotaBet Casino Review
Item: ZotaBet Casino
Rating: 8.5
Author: Kristina Underwood

OverviewSafety and fairnessBonusesPayment methodsUser reviewsDiscussion

Kristina U.

02/2026

Read our ZotaBet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Extensive collection of games from multiple providers
Above average withdrawal limit
Multiple currencies in one account
Deposit, play and withdraw in Bitcoin
Casino publicly responds to player feedback
Live chat support is available 24/7

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 14 Not Available: 1

Game providers

Show all (147)

Payment methods

Show all (23)

Transaction limits

Withdrawal limits

$15,000

per month

$2,500

per week

$1,000

per day

Win limits

Unknown

Language options

Website

Available in 8 languages

EnglishFrenchGermanItalianRussian 3 more

Live chat

Available in 2 languages

EnglishGerman

Customer support:

Available in 2 languages

EnglishGerman

Casino screenshots

ZotaBet Casino Review

Our expert casino review team has carefully analysed ZotaBet Casino in this review and evaluated its positives and negatives using our casino review process. Things like the casino's Terms and Conditions, licenses, player complaints, support, and limits were all checked by our team of experts. This helped them judge if this casino is safe and trustworthy or one to avoid.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. ZotaBet Casino achieved a High Safety Index of 8.5. This makes it a strong choice for players who value fairness and safety. Read on in our ZotaBet Casino review to find out whether this casino is a good fit for you.

Is ZotaBet Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of ZotaBet Casino, we have looked closely into the Terms and Conditions of ZotaBet Casino and reviewed them. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, ZotaBet Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find ZotaBet Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, ZotaBet Casino has achieved a Safety Index of 8.5, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, ZotaBet Casino is related to 17 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of ZotaBet Casino.

ZotaBet Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of ZotaBet Casino during our review.

Player complaints related to ZotaBet Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,349 black points in total, out of which 2,349 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of ZotaBet Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 29 user reviews of ZotaBet Casino, giving it a Good User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

ZotaBet Casino company information and licenses

ZotaBet Casino belongs to Hollycorn N.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

ZotaBet Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).

About payment methods and win and withdrawal limits

ZotaBet Casino accepts 23 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Bitcoin (BTC), idebit, Bank transfer, Ripple (XRP), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Binance Pay, Rapid Transfer, Jeton, Coinspaid, SkinsBack, Revolut, MuchBetter, MiFinity, Tether (USDT).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
EUR 1,000 per day	No win limit
EUR 2,500 per week
EUR 15,000 per month
USD 1,000 per day
USD 2,500 per week
USD 15,000 per month

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at ZotaBet Casino.

Language	Website	Customer support	Live chat
English			24/7
Russian
German			24/7
Italian
French
Slovenian
Polish
Norwegian

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at ZotaBet Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say ZotaBet Casino has a good customer support based on the responses we have received during our testing.

ZotaBet Casino casino games and slots

You can play these types of games at ZotaBet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 147 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Kiron Interactive, Galaxsys, Golden Race, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Givme Games, Jade Rabbit Studio, Reel Play, Atomic Slot Lab, TVBet, Slot Factory, 100HP Gaming, Max Win Gaming, Octoplay, HungryBear, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Winfinity, Vibra Gaming, 4ThePlayer, Mplay, Spin Fury Gaming, Tornado Games, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Retro Gaming, PoggiPlay, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, PatePlay, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Speedy Tomatoes, Orbital Gaming, Ka Gaming.

Bonuses and codes offered by ZotaBet Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 9 bonuses from ZotaBet Casino, including:

100% up to €500 and 75 extra spins
75% up to €750 and 75 extra spins
50% up to €1,000 and 75 extra spins
50% up to €500
50% up to €500
200% up to €1,000 and 200 extra spins
50% up to €1,000
50% up to €1,500
75% up to €1,750

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Owner Hollycorn N.V.
Operator Hollycorn N.V.
Established 2022
Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZotaBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Small to medium casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Good

Total complaints: 35

Opened 0
Unresolved 0
Resolved 14
Rejected 21

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Positive

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Curaçao (CGA)
Verified
Comoros (AOFA)ALSI-202509073-FI2
Verified

Complaints about ZotaBet Casino

All(35)
Opened(0)
Unresolved(0)
Resolved(14)
Rejected(21)

Player’s withdrawal has been delayed and canceled.

Disputed amount: €538

Player's account has been closed and funds confiscated.

Disputed amount: €9,100

Player claims that payment has been delayed.

Disputed amount: €1,000

Player's account has been closed with delayed payouts.

Disputed amount: ??

Player's unable to withdraw his deposit.

Disputed amount: €933

Player’s withdrawal is delayed due to document issues.

Disputed amount: €1,100

Player is unable to cash out winnings.

Disputed amount: A$1,000

Player’s withdrawal is delayed at Zotabet.

Disputed amount: €10,162

Player's withdrawals are delayed.

Disputed amount: €800

Player’s withdrawal is delayed due to document issues.

Disputed amount: 1,200 R$

Show all

Submit a complaint

Casino Bonuses

ZotaBet Casino bonuses

Browse all bonuses offered by ZotaBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

Payment methods

ZotaBet Casino payment methods

Currencies

USD, CAD, EUR, ADA, AUD, BCH, BNB, BTC, DOGE, ETH, KZT, LTC, NOK, NZD, TRX, USDT, XRP, ZAR

User reviews

User reviews of ZotaBet Casino

This is a place to share experience with ZotaBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 29 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

rockefeller

Bronze

United Kingdom

• 1 week ago

ZotaBet feels loaded but not dead. Big game mix, live tables, crypto payments, lots to scan. Safety score looks strong, while user feedback feels mixed. Solid, but a bit heavy

noelsilva

Bronze

Finland

• 3 weeks ago

ZotaBet offers a huge mix of casino games, live betting, crypto payments, and VIP rewards, with a platform that feels active and easy to use during long sessions

SafronovOplany

Bronze

Sweden

• 3 months ago

Played all night. Finished in +. Took some time to get my money, but i` m not angry about it. It was not beyond reasonable time

High koefs
I won
Welcome bonus was insane

Long, but fair windrawal

GrandHam

Bronze

Sweden

• 3 months ago

Honestly, I’ve been reading some of the trash-tier reviews for Zotabet lately and it’s actually hilarious. I mean, it’s so obvious half these people haven't spent more than ten minutes looking at how the cashback system actually functions, you know? Basically, they lose a twenty, don't get a "magic refund" immediately, and then run to the forums to cry about it. For real, if you’re an experienced player, you know that a consistent 20% daily cashback is basically the holy grail of bankroll management.

Anyway, here’s the kicker.

I’ve been using this platform for months and the payouts are literally some of the fastest in the industry. No kidding. I usually use USDT or LTC, and the funds are out before I’ve even closed my browser tab. Ugh, I still remember when people used to wait five business days for a wire transfer like it was 2005 or something. If you’re complaining about "slow" withdrawals here, you’re probably just failing the basic security checks because you can’t provide a utility bill. That sucks for you, I guess.

Nah, the haters just don't prokhavat the vibe.

Seriously though, the game library is massive—Pragmatic, Evolution, you name it—and the sportsbook odds are actually competitive. I’m not gonna lie, I’ve spent more time on their live tables than I’d like to admit, and the stream quality is top-notch. Kinda weird but I actually prefer their mobile layout over the desktop version. It just feels... tighter?

I mean, here’s the thing—this isn't a playground for people who don't read the terms and conditions. If you’re a pro, you’ll see the value immediately. Don’t @ me but Zotabet is easily a 5-star experience if you actually know what you’re doing.

Whatever, let the casuals keep whining while the rest of us actually get paid. Right? Honestly I think it’s just a matter of basic literacy.

20% daily cashback that actually makes sense for high-volume players.
Instant withdrawals if you’re smart enough to use crypto or verified e-wallets.
Massive sportsbook and live casino integration in one clean interface

High-level KYC verification that scares off the casuals or "bonus abusers."
Win caps on certain promotional offers that you'd know about if you read the fine print.

Ich1989

Bronze

Germany

• 1 year ago

I have been a regular player at Zotabet for several years now and have never had to bet.
Great slot offers and deposit options.
What I have to praise very highly is the live chat with Vip Manager, I think I have had the best of Zotabet for years, Amy :-)
He is very friendly, helpful and reliable.
So keep it up and hopefully Zotabet will have more such great staff.

Very friendly staff.
Sehr freundliche Mitarbeiter.
Good and many deposit options.
Gute und viele Einzahlungsmöglichkeiten.

ZotaBet Casino

Dear Ich1989,

Thank you sincerely for sharing such a thoughtful and warm reflection on your long-standing experience with us. Reading your words brought a genuine smile to our team.

We're thrilled to know that the variety of slots and the flexibility in deposit options have consistently met your expectations over the years. It's especially rewarding to hear how much you appreciate the live chat service and the personal support provided by your VIP Manager, Amy. Your recognition of her professionalism, friendliness, and reliability truly means a lot — we will make sure she receives your praise.

Your loyalty is deeply valued, and your feedback serves as a reminder of why we work so hard to maintain a platform that players can trust and enjoy over time. We’re grateful to have you with us and hope to continue exceeding your expectations in the years to come.

Sincerely,
ZotaBet Team

xman0rabbit

Bronze

Canada

• 1 year ago

Apart from withdrawal delays I'd say Zota is a pretty fair gambling site and has some pretty fun games. Most importantly you always get quick and fast service with you VIP manager and also the support team. My manager Jimmy has always been super helpful and very polite no matter my mood or even me being unreasonably mad for whatever reason. He's always attentive and happy to help! Thank you Jimmy.

Friendly customer support
Interesting slot selection
Fast deposit
Fast support
Good VIP Managers

Slow withdrawls

ZotaBet Casino

Dear Xman0rabbit,

Thank you for your review and for recognizing the efforts of our team. We are pleased to hear that you enjoy the selection of games on our platform and appreciate the level of service provided by our support team and your VIP manager. Your kind words about Jimmy’s professionalism will certainly be shared with him, as we always strive to deliver a high-quality experience for every player.

We also understand that withdrawal delays can be an inconvenience. Please rest assured that we continuously optimize our financial processes to ensure faster transactions. If you have any specific concerns or require further assistance, please contact our support team—we are always here to help.

Thank you for choosing ZotaBet. We value your trust and look forward to continuing to provide you with an enjoyable gaming experience.

Best regards,
ZotaBet Casino Team.

telmapintoaze

Bronze

Germany

• 1 year ago

I have been a member of Zotabetcasino for over a year now...It is not my first choice casino but third.
What I find really cool about zotabet is my VIP manager James, ...when I have another day full of losses, he often cheers me up with VIP free spins.

Vip managers are very accommodating
Vip Manger sind sehr zuvorkommend
Has all my favorite games
Hat alle meine lieblingsspiele

Chances of winning are very low
Gewinnchancen sind sehr niedrig
Verification took forever
Verifizierung dauerte ewig
Payout takes
Auszahlung dauert

ZotaBet Casino

Hello there,

Thank you for taking the time to share your feedback! While we may not be your first choice just yet, we’re thrilled to know that you appreciate the efforts of our team – especially James. We’re lucky to have him as part of our VIP service, and it’s fantastic to hear that he’s been able to brighten your day with some thoughtful perks like VIP free spins.

We’re always striving to make your experience even better and hope to climb higher on your list of favorites! If there’s anything we can do to enhance your time with us, please don’t hesitate to let us know.

Thank you for being part of the Zotabet community – we value and appreciate you!

Best regards,
ZotaBet Casino Team.

Deedee123

Bronze

Australia

• 1 year ago

The sign up was easy, playing and selection of games were great, easy site to navigate. And on top I won $2500 off $20 that I deposited. But then everything started to go bad. They tried everything to get out of not paying me, they refused to verify me and after a lot of back and forward they final approved my verification, but then tried to make it very difficult to withdrawal by giving very limited choices. I think they thought the longer they could delayed paying that I would eventually spend my winnings.. But after about 2 weeks of back n forth and many excuses they finally paid out my $2500. Hence why the amount of stars I provided isn't a 1 star as it was a great win and eventually paid out my winnings, but at the same time I would have given them a 5 stars but for all the headache and trouble they caused lost 2 stars. So I give them a 3 stars.

Won $2500 off $20
Good selection of games

Delayed payment
Tried to refuse payment
Hard to verify

ZotaBet Casino

Dear Danielle,

Thank you for taking the time to share your detailed experience with us. We are delighted to hear that you found the signup process easy and enjoyed the variety of games on our site. It’s fantastic to know that you won $2500 from your $20 deposit, and we appreciate your recognition of that win amidst the challenges you faced.

We strive to provide a smooth and enjoyable gaming experience for all our players, and we sincerely regret that your withdrawal process did not meet those expectations. Please note that the number of withdrawal methods available to you is influenced by various factors, including your geographical location and the processing of withdrawals on a first-come, first-served basis. We understand that this may cause frustration, but these measures are in place to ensure the security and integrity of all transactions.

The verification process is another essential aspect of our commitment to player security. We appreciate your understanding as our team worked through the verification process with you. However, we acknowledge that the delays you experienced were inconvenient, and we apologize for any frustration this may have caused. Your feedback regarding the withdrawal options is invaluable, and we will use it to evaluate and improve our processes moving forward.

We’re grateful for your patience and cooperation throughout this process. Your balanced review, noting both the positive and the challenges you experienced, helps us understand where we can enhance our services.

We hope to provide you with a much smoother experience in your future interactions with us. If you have any further questions, concerns, or suggestions, please don’t hesitate to reach out to our customer support team. We are always here to assist you and ensure your experience is a positive one.

Thank you once again for your feedback, and we look forward to welcoming you back to our platform soon!

Cumprimentos,
ZotaBet Team

edgardheckmann22

Silver

Brazil

• 1 year ago

The Casino is horrible, the service is terrible and they don't solve anything, they're worse than their service bot. You deposit an amount using the bonus code and the bonus has to be added manually by an operator who most of the time says you're not entitled to the bonus, inventing some reason not to give you the bonus you paid for, I used the Casino guru code to register and they don't want to give me the 200 free spins, they said I'm only entitled to 80 spins. The casino is a mess and it was by far the worst experience I've ever had. I recommend Casino guru to review the evaluation given to this casino and to stop recommending it, because they lie about the bonus that is exclusive to the casino.
Update, after contacting the casino the problem persists, they do not provide the 200 spins that are promised here at casino guru who was the one who referred me to this casino. They are dishonest and continue without solving the problem and now they say that I canceled the bonus, being that it was a.bonus that was added daily manually, how could I cancel the bonus all if it was granted in parts after I contacted support via email, because online support always refused.

Poor customer service,
Atendimento ruim,
Slow platform
Plataforma lenta
Confusing bonuses
Bônus confusos

ZotaBet Casino

Dear Edgard,

Thank you for taking the time to share your comments with us. We genuinely value all contributions from our players, whether positive or negative, as they help us to continuously improve our services.

First of all, we would like to sincerely apologize for the experience you had with our platform. We understand how frustrating it can be when expectations are not met, especially in relation to bonuses and customer support, which are critical elements of your gaming experience.

Regarding the bonus issue, we want to clarify a few points. When you use a bonus code, it is usually added automatically or through manual verification by our operators to ensure that the code is valid and that it meets all the terms and conditions. If you were told that you weren't eligible for the bonus, it was probably because of specific criteria that needed to be met, such as deposit amount, game restrictions or geographical limitations. However, we understand that this was not clearly communicated to you and for this we sincerely apologize. We will work to improve the transparency of our communication to avoid such misunderstandings in the future.

As for the specific problem with the Casino Guru bonus code, we are sorry to hear that there was confusion regarding the number of free spins you were entitled to. Our records must match the details of the promotion and any discrepancy is something we take seriously. We will immediately investigate this problem and make the necessary corrections to ensure that you receive what was promised. If you were entitled to 200 free spins, we'll make sure you get them.

We're deeply sorry that your overall experience wasn't satisfactory and that our support didn't live up to your expectations. Your feedback on our customer service is being forwarded to our management team for analysis and handling. Our aim is to provide all our players with timely, helpful and courteous support, and we regret that this was not the case for you.

In conclusion, we are committed to resolving this matter for you. We would like to offer you a direct line of communication with one of our senior support agents, who can help you resolve your concerns promptly and ensure that your future experiences with us are positive. Please contact us directly at support@zotabet.com with your account details and we will ensure that your issues are resolved as a matter of priority.

Once again, we apologize for the inconvenience and thank you for your patience while we work to make things right.

Regards,
ZotaBet Team.

Caro Edgard,

Obrigado por ter tido tempo para partilhar os seus comentários connosco. Valorizamos genuinamente todas as contribuições dos nossos jogadores, sejam elas positivas ou negativas, pois ajudam-nos a melhorar continuamente os nossos serviços.

Em primeiro lugar, queremos pedir-lhe sinceras desculpas pela experiência que teve com a nossa plataforma. Compreendemos o quão frustrante pode ser quando as expectativas não são cumpridas, especialmente em relação aos bónus e ao apoio ao cliente, que são elementos críticos da sua experiência de jogo.

Em relação à questão do bónus, queremos esclarecer alguns pontos. Quando utiliza um código de bónus, este é normalmente adicionado automaticamente ou através de verificação manual pelos nossos operadores para garantir a validade do código e que este cumpre todos os termos e condições. Se lhe foi dito que não era elegível para o bónus, provavelmente foi devido a critérios específicos que precisavam de ser cumpridos, como o valor do depósito, restrições de jogo ou limitações geográficas. No entanto, entendemos que tal não lhe foi comunicado claramente e, por isso, pedimos as nossas sinceras desculpas. Trabalharemos para melhorar a transparência da nossa comunicação para evitar tais mal-entendidos no futuro.

Quanto ao problema específico com o código de bónus do Casino Guru, lamentamos saber que houve confusão em relação ao número de jogadas grátis a que tinha direito. Os nossos registos devem corresponder aos detalhes da promoção e qualquer discrepância é algo que levamos a sério. Investigaremos imediatamente este problema e faremos as correções necessárias para garantir que recebe o que foi prometido. Se tivesse direito a 200 jogadas grátis, garantiremos que as recebe.

Lamentamos profundamente que a sua experiência global não tenha sido satisfatória e que o nosso apoio não tenha correspondido às suas expectativas. O seu feedback sobre o nosso serviço ao cliente está a ser encaminhado para a nossa equipa de gestão para análise e tratamento. O nosso objetivo é fornecer a todos os nossos jogadores um apoio oportuno, útil e cortês, e lamentamos que não tenha sido o seu caso.

Concluindo, estamos empenhados em resolver este assunto por si. Gostaríamos de lhe oferecer uma linha de comunicação direta com um dos nossos agentes de suporte sénior, que o pode ajudar a resolver as suas preocupações prontamente e a garantir que as suas experiências futuras connosco são positivas. Contacte-nos diretamente em support@zotabet.com com os dados da sua conta e garantiremos que os seus problemas são resolvidos com prioridade.

Mais uma vez, pedimos desculpa pelo incómodo e agradecemos a sua paciência enquanto trabalhamos para corrigir as coisas.

Cumprimentos,
ZotaBet Team.

ruthp64

Bronze

Australia

• 1 year ago

Not impressed that with a big win takes weeks if the win large. If you win you should not have to wait weeks and withdraw daily in small amount. Also chat was somehow not helpful.

Slow withdrawals take up to a week to process
Ridiculously low withdrawal amount my limit went from $8117 a day to $1650 a day

ZotaBet Casino

Dear Ruth!

Thank you for sharing your feedback. We understand your concern about withdrawal delays, especially after a big win. We sincerely apologize for any inconvenience you may have experienced and would like to explain the situation in more detail.

Firstly, the withdrawal process at our casino is subject to several important factors that may affect the time it takes to complete the transaction. Among them:

When a player wins a big sum, we have to make sure all the details are correct and secure. These procedures are necessary to prevent fraud and protect your funds. It may take a little longer, but we do our best to ensure that the process is safe.

The banking institutions we work with have their own processes and timeframes for processing transactions. Unfortunately, these processes can take a long time, and we cannot always speed them up.

Withdrawal limits are set to protect the interests of players and ensure the stability of the payment system. These may vary depending on a number of factors, including your account status, payment method and big win processing. We understand that lowering the limit from $8,117 to $1,650 per day can be frustrating, and we are working hard to review this process and make it more user-friendly for our players.

Regarding your feedback about our chat support, we also take it very seriously. We have already forwarded your complaint to our VIP department supervisor and they are working diligently to speed up the process of your withdrawal. We understand how important it is to receive your winnings on time, and we are committed to doing everything we can to speed up this process.

We appreciate your patience and cooperation, and we assure you that your complaint will not go unheeded. We are always trying to improve our service and make it more convenient for you. If you have any additional questions or needs, do not hesitate to contact us - we are always ready to help.

With best wishes,
ZotaBet Casino Team.

Jogiiro123

Bronze

Germany

• 1 year ago

Very good casino. The live chat is very helpful. And the payout is also quick. I can only recommend it. And there are also winnings

Deposit
Einzahlung
Payment
Auszahlung
Customer Service
Kundenservice

ZotaBet Casino

Dear Jogiiro123,

Thank you so much for your wonderful review!

We're thrilled to hear that you find our live chat helpful and that you're satisfied with our quick payouts. It's always our goal to provide a seamless and enjoyable experience for our players. We're also glad to know that you’ve had some great winnings!

Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We’re here to help!

Best regards,
ZotaBet Casino Team.

stickeralarm

Gold

Austria

• 2 years ago

A provider you can trust!
Can be used at any time, VIP program also tip top

Slots
Slots
Sports betting
Sportwetten
high profits
hohe Gewinne
High withdrawal limits
Hohe Auszahlungslimits
Pay out even on weekends
Zahlen auch am Wochenende aus

Customer service only gives standard answers
Kundeservice gibt nur Standard Antworten
Payment 3 days
Auszahlung 3 Tage

ZotaBet Casino

Hello Stickeralarm!

Thank you for your great review! We are very pleased to hear that you trust our casino and that our VIP program meets your expectations. We always strive to provide the best possible service to our players and your positive rating is the best reward we can give.

Your feedback motivates us to continue to improve and do our best to provide you with the highest level of service and an unforgettable gaming experience.

Thank you for choosing us. We appreciate your trust and support!

Have a nice rest of the day!

With Love,
ZotaBet team.

Medlofski

Silver

Switzerland

• 2 years ago

Hello Gamblers

I would like to share my miserable experience with ZotaBet here.
I deposited around 500 or more, which made me win around 3500!
When I tried to withdraw I received an error message!
Then the odyssey began.
I sent this error message to my VIP manager Diana.

I only play with BTC and of course I also wanted to pay out with BTC.
The terms and conditions state that you can pay out 2000 per day.
It said 1000.- for me!

I tried to withdraw 1000 at a time which gave the same error message!

She asked me if I had seen the error message I sent you and that I should check my information. This x times!
So when I send a screenshot, it's not for fun, but to fix an error!

She said there was something wrong with my crypto address!

I copied my crypto address directly from Coinbase, which was 1000% correct.
It worked for all providers, that wasn't the problem!

I was constantly put off and she kept asking the same questions!
Suddenly should I convert the money into BTC?
I asked how and she said it happens automatically. But it wasn't like that!

Supporter Diana is absolutely incompetent and can't fix anything.
It is a well-known tactic of online casino winners to get on their nerves with irrelevant emails in the sense that you will lose everything. That's what happened! I lost all winnings!

I then wanted to have my account closed, which she strictly ignored several times, even now!
This casino is now on the spam list!

I have now promoted myself by setting up a 2FA, which I then immediately deleted. So I can no longer log in there! Completed!

I find it sickening that there are online providers that only accept deposits but not withdrawals!

I don't want to have anything to do with such casinos.

Maintenance: If you play with BTC and are new here, it's best to just lose because if you win you won't get anything out of it because they don't want it.

And they don't help either, you feel like you're talking to a BOT or an Alzheimer's patient.

It's a shame that there are such incompetent people at work.

Schnelles Laden
Viele Spiele

Schlechter Support
Keine Auszahlung möglich
Problem nicht behoben bis alles verzockt

ZotaBet Casino

Hello Medlofski.

Thank you for your feedback, we appreciate it a lot.

We are truly sorry to hear about your recent experience with us. Having checked our records, we can see that the error occurred due to the fact that the bets and your balance was in EUR, not in BTC and in order to make a successful withdrawal request you should enter the EUR - BTC address. Most likely, you have been entering just BTC address and as a result the withdrawal request could not been made.

We are sorry to hear about your experience with dealing with Diana. We make sure to find the best support managers and train them well, so they will be able to help our customers with any questions.

Hope for your understanding, and in case of additional questions, feel free to ask.

With Love,
ZotaBet team.

joannekennedy1966

Bronze

Australia

• 2 years ago

Ryan has been fantastic, always responds quickly to any questions, he’s polite and professional

ZotaBet Casino

Hello there, joannekennedy1966!

Thanks for sharing your experience, we appreciate it a lot.

We are grateful to you for pointing out the level of our customer support, especially VIP team. Our representatives are professionals with passion to assist clients with all kinds of their request. We are glad to know that you have enjoyed your experience dealing with Ryan.

We will do our best to keep it that way and provide only great assistance. By the way, stay turned on in order not to miss special offers from us :)

Have a nice rest of the day, and good luck!

With Love,
ZotaBet team.

ersyjanesantos

Bronze

Germany

• 2 years ago

Withdrawal request takes time, in my case till now i wait for the feedback in my request because till now its pending! all the requirement that needed was submitted. and then as said by the operator it will takes 7 days before it will transfer in bank? how come it will transfer in bank if till now it is pending? Everytime i talked to the customer service they just said just wait, because they dont have access in finance.

ZotaBet Casino

Hello there, ersyjanesantos!

Thank you for your feedback, we appreciate it a lot.

We would like to inform you that we are currently working on improving the withdrawal procedure, and we are sorry to hear that you have been waiting for it for so long. We can assure you that as soon as your withdrawal request is properly checked and approved, you will receive it within the time frame, that depends on your chosen payment method.
Please, note that in accordance with our terms and conditions, all Bank Transfer payouts are in principle processed within seven (7) banking days. Here you can find this term - https://www.zotabet.com/terms-and-conditions (p. 12 WITHDRAWAL POLICY).

Hope for your understanding in this case, and let us know when your withdrawal request is updated.

With Love,
ZotaBet team

ragner69

Silver

Germany

• 3 years ago

My payout is also slow, the payout from 29/05 was promptly rejected and although my account was fully verified, new documents are constantly being requested. I requested a new payout on 31/05 and nothing has happened so far. I think that's a real pity and it doesn't take longer than other casinos pay out within a few hours! in live chat I am constantly comforted and told to wait.(first come, first served 😆😆😆.

updates.
I have now received my money 🥵 after a long back and forth!

Lots of different providers
Viele verschiedene Anbieter
Slots RTP not bad
Slots RTP nicht schlecht
stable side
Stabile Seite

Verification is atrocious and requires a lot of patience
Verifizierung grauenhaft, und muss man viel Geduld haben
Payment very slow and no longer according to time. As soon as I receive my money I will make an addendum
Auszahlung sehr schleppend und nicht mehr Zeit gemäß. Sobald ich mein Geld erhalte,werde ich einen Nachtrag machen
Support always gives the same answers.
Support gibt immer die selben antworten.

ZotaBet Casino

Hello there, Regner69!

Thank you for leaving your feedback, we appreciate it a lot!

We would like to inform you that verification procedure is an essential step before withdrawing funds. We are trying to make it as easy as possible, however there are some requirements that should be met. For example, in case, you have used several payment methods, you should confirm them all. Also, please, take into account that time frame for withdrawals depends on different things, including workload of relevant department. Due to it, we can not tell you the exact time frame for withdrawal. However, we can assure you that we are trying to do it as quick as possible.

We are glad to hear that your withdrawal has been successful recently, and we wish you a lot of luck in the nearest future.

Have a nice rest of the day!

With Love,
ZotaBet team.

Caniggia2021

Diamond

Germany

• 3 years ago

Fast site, very good service, games always pay bonuses, I indicate the site and the company are honest, you can play your money here and if you win you will receive

Website for fun and earn money
Site para se divertir e ganhar um dinheiro
Verification is a little complicated but it's quick if you make an effort and send all the documents
A verificação e um pouco complicada mas é rapida se vc se esforçar e mandar todos documentos

The withdrawal took 3 days, but at least they pay, the withdrawal time could be better
O saque demorou 3 dias ,mas pelo menos pagam ,poderia melhor o tempo de saque
Verification could be less complicated
A verificação poderiam ser menos complicada

ZotaBet Casino

Hello there, Caniggia2021!

Thank you for your positive feedback, we appreciate it a lot.

We are thankful to you for pointing out that we cooperate only with trustworthy providers, as well as all winnings will be paid out after meeting all requirements indicated on the website.

We sincerely congratulate you on your winnings, however, we would like to mark that gambling may also lead to losing money, so be aware of possible losses as well.

Regarding the verification procedure and withdrawal time, we understand that it is crucial to make it as quick and as easy as possible, and we are working hard on it, however, it is an important process and to avoid any unpleasant situations, we do our best to make sure that everything is correct before approval of withdrawal request. By the way, if you face any difficulties with anything, do not hesitate to contact our support team. They will gladly help you out and assist you with all your questions at any time, as they are available round the clock.

Thank you once again, and have a nice rest of the day!

With Love,
ZotaBet team.

Anonymized458

Platinum

Germany

• 3 years ago

Neither deposits made by credit card nor deposits made by instant bank transfer are credited immediately. Everything has to be checked by the finance department first, then I'll let you know. I have never come across such a dubious casino. Collects money and does not credit the game account, only after days

Answer to Zotabet:
It's been well written now, but no email from you. Made a small win and attempted a withdrawal request. KYC rejected without any reason and also the payout. You are and will remain a casino with fraudulent intentions, you can answer as many as you like here

There is nothing in this absolutely dubious casino
Da gibt es nichts in diesem absolut unseriösen Casino

Deposits are held for days until credited
Einzahlungen werden tagelang zurückgehalten bis die Gutschrift erfolgt
Chat is only for customer reassurance, no help, everything goes to the appropriate department.
Chat ist nur zur Kundenberuhigung, Hilfe Fehlanzeige alles geht an die entsprechende Abteilung.

ZotaBet Casino

Hello there, Idobin56!

Thank you for your sincere feedback, we appreciate it a lot.

At our casino, we understand the importance of timely deposit processing for our players, and we take your feedback seriously. However, in case the payment has not been processed on the side of payment provider yet, there is not a lot that can be done from our side. Most likely due to the fact that your deposit has not been completed on the payment provider side yet, and in order to prevent misleading, you receive almost the same replies from our support team. Rest assured, we will inform you via email as soon as there will be any updates.

Additionally, we apologize for any negative experiences you may have had with our support team. Providing friendly and helpful customer service is a top priority for us, and we will review our support processes to ensure that all interactions are handled with professionalism and courtesy.

Thank you for bringing these concerns to our attention, and we are committed to improving our services for a better experience in the future.

With Love,
ZotaBet team

shanty13

Diamond

Germany

• 3 years ago

Addendum, unfortunately only three stars, since the payouts are really slow and you have to take care of them via support, it's a pity too, had a good profit but since the payout, unfortunately almost nothing anymore. Totally stupid smile
So I've been playing there for a few days and I think it's quite good, but why only 2 stars, is because I unfortunately received from the support, not really, except for standert answers, I should wait, as far as my payout is concerned, for whoever comes first Malt first, thought this answer was blatant and you don't get any emails about verification or offers, support means the account is verified, okay then I'll have to wait. Unfortunately, what I find unpleasant is that with payments via bank transfer from a payment of 20 €, If you go on it it says that you can only pay out by bank transfer from €200, it's just not that great. The site is in need of improvement, because it often hangs and you always have to click on the desired game provider. I'll wait and see how it goes the payout is ongoing and will of course, if everything goes well in the end, give full star points because, as mentioned, the casino is good from a gaming point of view.

Game selection good
Spielauswahl gut
win ok
Gewinne okay

Page needs improvement
Seite Verbesserungswürdig
Payouts very delayed
Auszahlungen sehr verzögert

ZotaBet Casino

Hello there, shanty13!

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our gaming selection and are glad to hear that you are enjoying your experience on our platform.

We would like to apologize for any inconvenience you have experienced with our support team. Our customer service is available 24/7 to assist you with any issues you may encounter, including account verification and payouts. We understand how frustrating it can be to receive standard answers, and we would like to assure you that we are always striving to improve our support services.

Regarding your concern about the payout process, we would like to clarify that our payout options and limits are set in accordance with industry standards and regulations. However, we understand that this may not be ideal for all players, and we appreciate your feedback on this matter.

In terms of website performance, we are constantly working to optimize our platform and ensure that our players have a seamless and enjoyable gaming experience. We will take your feedback into consideration as we continue to make improvements to our site.

Thank you for choosing to play with us, and we hope to continue providing you with an excellent gaming experience.

With Love,
ZotaBet

Pizzwizz

Bronze

Canada

• 3 years ago

Great game selection , good wins , smooth running site and great support

Good games

Max bet is only 10 dollars

ZotaBet Casino

Hello there, Pizzwizz!

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have been enjoying the wide selection of high-quality slot games available on Zotabet Casino. Please, note, that some games may have the maximum bet amount a bit lower than normally due to an active bonus. Otherwise, the maximum bet amount is 100 EUR.

We are constantly updating our selection of games to offer new and exciting options for our players, and we're happy to hear that you've enjoyed the variety of new games available.

Thank you for choosing Zotabet Casino as your preferred gaming platform, and we look forward to providing you with many more enjoyable experiences in the future.

With Love,
ZotaBet team

Boss78

Platinum

Canada

• 3 years ago

Just registered at this Casino, great selection of games , very fast verification it took only 5 min to verify, I have requested withdrawal and it was declined 15 min later stating that i have to wager my deposit 3 times even I have wagered 40X the bonus amount...first time I see that you have to wager again, any way I wagered remaining amount and requested withdrawal it has been 2 days still pending...will see what happen let you know.

Great selection of games
Fast verification

Unfair T&C
Slow withdrawal

ZotaBet Casino

Hello there, Boss78!

Thank you for your review and for choosing our online casino for your gaming experience.

We are delighted to hear that you found our selection of games to be great and that our verification process was fast and efficient. And we sincerely congratulate you on your winnings, and hope that lady luck will stay with you forever!

Regarding withdrawing procedure, please, not that according to our terms and conditions, any deposit has to be wagered 3 times (player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. In case several deposits were made with no gaming activity, the player has to wager the total amount of these deposits prior to withdrawal. We are glad to hear that you have successfully met the wagering requirements and have requested another withdrawal. We would like to assure you that our team is working hard to process your withdrawal as soon as possible. Please note that some payment methods may take longer than others, but we will do our best to ensure a speedy resolution to your request.

We take pride in providing our customers with the best possible gaming experience, and we appreciate your feedback as it helps us to continually improve our services. If you have any further questions or concerns, please do not hesitate to contact our customer support team who will be happy to assist you.

With Love,
ZotaBet team

koter_1990

Bronze

Germany

• 3 years ago

I had a big win and after reading the reviews I thought it would be impossible to get my money. I asked support team any questions about account verification and my account was verified very quickly, special thanks to support. My winnings were paid out within 1 day after. I've never had any problems with games, but some pages on the site load slowly, please check.

ZotaBet Casino

Dear koter_1990,

Thank you for sharing your positive experience with ZotaBet. We are thrilled to hear that you had a smooth and hassle-free experience with our support team and that you received your winnings quickly. It can be nerve-wracking to win big and worry about receiving your payout, so we are grateful to have provided you with a reliable service.

We appreciate your feedback regarding the slow loading times of some pages on our website. We take this matter seriously and will work diligently to improve the speed and overall user experience of our platform. At ZotaBet, we are committed to providing our customers with a seamless and enjoyable betting experience, and your feedback helps us identify areas for improvement.

We are delighted to hear that you have had no problems with the games on our platform. We pride ourselves on offering a wide selection of high-quality games and ensuring that they run smoothly and fairly.

We value your trust and loyalty and hope to continue providing you with the best possible service. If you have any further feedback or suggestions, please do not hesitate to let us know.

Have a nice rest of the day.

With Love,
ZotaBet team

Mikaxx

Silver

Germany

• 3 years ago

I've been waiting for my payout for almost 4 days now...the first payout was very fast. This made me deposit more and I thought: hey, everything is going great. Now I'm constantly being stalled. Typical delaying tactic in the hope that I won't pay out the amount but gamble it away...everything known. A pity.

ZotaBet Casino

Hello there, Mikaxx!

Thank you for bringing to our attention your recent experience with our casino. We deeply apologize for the delay in your payout, and we understand the frustration that this can cause, especially after having a positive experience previously.

We understand your concerns about the possibility of stalling tactics being used to discourage payouts, and we want to assure you that this is not our intention. We can assure you that any delays are not deliberate and can happen due to various factors such as verification checks or technical issues.

We would like to ask you to contact our support team so that we can investigate your case. Our team is always available to assist you with any queries or concerns that you may have.

We appreciate your feedback and hope to have the opportunity to restore your faith in our casino.

Have a nice rest of the day.

With Love,
ZotaBet team

Doug81

Bronze

Australia

• 3 years ago

I have been playing slots on zotabet casino now for several months and have only good things to say about the site. I have made quite a few withdrawals already with no hassle what so ever. There are heaps of good slots to choose from and new ones coming through all the time.

No fuss withdrawals

ZotaBet Casino

Hello there, Dough81!

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have been enjoying the wide selection of high-quality slot games available on Zotabet Casino.

We take great pride in ensuring that our withdrawal process is hassle-free for our players, and we're glad to hear that you have had no issues with it. Our team works hard to process all withdrawals as quickly and efficiently as possible.

We are constantly updating our selection of games to offer new and exciting options for our players, and we're happy to hear that you've enjoyed the variety of new games available.

Thank you for choosing Zotabet Casino as your preferred gaming platform, and we look forward to providing you with many more enjoyable experiences in the future.

With Love,
ZotaBet team

Stefane

Unregistered user

Canada

• 3 years ago

I have to say I've played several online casinos but ZOTABET is by far the best one. My VIP MANAGER Edward is a cut above. He always gets back to me promptly with any questions or concerns I might have, and on top of that he keeps me updated with bonuses and other offers within the casino. He definitely give me the VIP treatment. Can't thank you enough for the experience and keep up the great work. Tell your bosses that you deserve a raise for your amazing work that you do. Cheers

ZotaBet Casino

Hi there, Stefane!

We really value your feedback, thanks.

Our team is more than just happy to know that you are delighted by your experience with us so far, and we should be also grateful to Edward, who is providing you with the best assistance. We will note your comment on him, thanks.

We hope Edward will stay the best for you, and our bonus offers will keep you not only satisfied, but also. However, do not forget to check mailbox for special offers from time to time.

Have a nice day!

With Love,
Zotabet team

KAITYJ

Unregistered user

Australia

• 3 years ago

This site goes above and beyond for their clients! They assign a manager and wow mine is amazing! Madison is so helpful, kind and responds no matter what time so quickly. She goes above and beyond and is truly why I now only use this site!!! Thank you for everything Madison. You are a star!!!

ZotaBet Casino

Hello there, Kaityj!

Thank you for your kind words, much appreciate it.

We are really glad to know that you are enjoying your time with us. What is more – we are grateful to you for pointing out the great job of personal managers, while they truly work hard to do everything for their clients.

We hope Madison will keep being the best one for you, and your time with us will bring you a lot of pleasure.

With Love,
ZotaBet team.

Chaaban11

Bronze

Denmark

• 3 years ago

I very good place to play the service is excellent always a quick response

ZotaBet Casino

Hello there, Chaaban11!

Thank you for your kind words, we really appreciate it.

We are glad to know that you are satisfied with our customer service, since we have put a lot of efforts in making it awesome! Also, our agents truly care about our customers and try to do their best to solve any issues as quick as possible.

By the way, we are constantly working on improving our bonus system, so stay turned and do not miss new offers, especially that ones we send to your mailbox from time to time.

Thank you once again for your kind feedback, and we promise to make efforts to keep it that way!

With Love,
ZotaBet team

hidadesyuas

Bronze

Indonesia

• 3 years ago

i really recommended this one of the best casinos, support is very friendly and helpful, lots of games choices and providers. account verification process is not difficult, and the cashout process is in a hours. thanks a lot to zotabet casino and the support.

nice casino, with lots of games choice.
friendly support
fast verification and cashout

ZotaBet Casino

Hello there, Hidadesyuas!

Thank you for sharing your feedback on us, we really appreciate it!

You are right, our support team is full of professionals, who truly care about our customers and do their best to resolve any kind of issue, and we are thankful to you for pointing that out. We're also trying to help out with verification process as much as make withdrawal easy!

By the way, we are working on improving our bonus system, so stay turned and do not miss new offers, especially that ones we send to your mailbox from time to time.

Thank you once again for your kind feedback, and we promise to make efforts to keep it that way!

With Love,
ZotaBet team

Anonymized223

Silver

Ireland

• 3 years ago

Do not sign up here! absolute disaster, i opened account and was verified pretty quick, deposited around 200 euro and when i went to make a withdrawal is when it was a disaster, they kept saying i need to put email address in for skrill withdrawal which i was doing, i was an hour in chat trying to sort it, i just played through the money and closed account.. would not recommend at all

Decent game selection
just filling this in caz i have to

ZotaBet Casino

Hello there, Delc21!

Thank you for providing us with your sincere feedback on your experience with us.

We are sorry to hear that you have faced this situation during withdrawal procedure. However, please, take into account, that entering an email address for withdrawal is essential since other way the funds won't get your wallet.

Additionally, we are constantly working on making our customer support the best one and what is more important - effective. We will take your feedback into account, and make efforts to prevent similar impression in the future.

Thank you for pointing us our weak points, we will do our best to get rid of them as soon as possible.

Have a nice rest of the day, and good luck!

With Love,
ZotaBet team

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