HomeOnline CasinosPocket Play Casino Review
Pocket Play Casino Review

Casino closed

Pocket Play Casino has been closed and no longer operates.

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Deep Dive Tech B.V.
2020
> $5,000,000
OverviewUser reviews7Safety Index explainedDiscussion1

Casino closed

Pocket Play Casino has been closed and no longer operates.

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Pocket Play Casino Review

Our expert casino review team has carefully analysed Pocket Play Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Pocket Play Casino has an Above average Safety Index of 7.3, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Read our Pocket Play Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Pocket Play Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Pocket Play Casino, we meticulously evaluated and analyzed the Terms and Conditions of Pocket Play Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider Pocket Play Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Pocket Play Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in Pocket Play Casino having a Safety Index of 7.3, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Pocket Play Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Pocket Play Casino during our review.

Player complaints related to Pocket Play Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 777 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Pocket Play Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 7 players, Pocket Play Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Pocket Play Casino company information and licenses

Pocket Play Casino belongs to Deep Dive Tech B.V and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Pocket Play Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

Pocket Play Casino accepts 22 payment options. This includes: Payz (ecoPayz) , VISA, Mastercard, Giropay, Pay Retailers, EuTeller, Neosurf, Bitcoin (BTC), AstroPay, SIRU, Bank transfer, Flexepin, Ethereum (ETH), Litecoin (LTC), PIX, Jeton, CashtoCode, MiFinity, eZeeWallet, Interac, Pay4Fun, MuchBetter.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 10,000 per week
EUR 20,000 per month
USD 5,000 per day
USD 10,000 per week
USD 20,000 per month
NOK 50,000 per day
NOK 100,000 per week
NOK 200,000 per month
CAD 5,000 per day
CAD 10,000 per week
CAD 20,000 per month
NZD 5,000 per day
NZD 10,000 per week
NZD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Pocket Play Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese Yes Yes No
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Pocket Play Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Pocket Play Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Pocket Play Casino

You can play these types of games at Pocket Play Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games.

Titles supplied by 32 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Big Time Gaming, iSoftBet, ELK Studios, BGaming, PariPlay, Booming Games, Relax Gaming, Ino Games, Oros Gaming, Slot Factory, Live 5 Gaming, Wizard games, Win Fast, Skywind Group, King Show Games, High Limit Studio, Gamomat, Armadillo Studios, Aurum Signature Studios, Just For The Win, Bally Wulff, Snowborn Games, Spinberry, Triple Edge Studios.

Bonuses and codes offered by Pocket Play Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Pocket Play Casino based on the data from our database.

Note: Visit our separate page on Pocket Play Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (4)

Game providers
Show all (32)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Quickspin
  • Evolution Gaming

Positives

  • Live chat support is available 24/7
  • Live dealer games are available
  • Supports many payment methods
  • Nice website

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Small international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 08 Apr 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Pocket Play Casino bonuses

Browse all bonuses offered by Pocket Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (7)

User reviews of Pocket Play Casino

This is a place to share experience with Pocket Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
If i could give 0 stars i would.

Pocketplay is operating without a license which has been confimed to me by the ceg.

They have attempted the theft of my money for the last 3 months.

I do not understand how casinoguru can have them rated as good at 7.8.

I urge players to stay away as they are rogue.

I implore caisnoguru to warn players.
  • fake license
  • steal money
  • poor online reputation
  • ignore players
  • fake license
  • steal money
  • poor online reputation
  • ignore players
Safety Index explained

Safety Index of Pocket Play Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pocket Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Pocket Play Casino and related casinos (17)

17All0Opened4Not solved7Solved6Rejected

Complaints directly about Pocket Play Casino

Show more complaints (+7)
Discussion

Pocket Play Casino Discussion

Discuss anything related to Pocket Play Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Pocket Play Casino payment methods

Currencies
USD,CAD,EUR,NOK,NZD
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