Our expert casino review team has carefully analysed Pocket Play Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Pocket Play Casino has an Above average Safety Index of 7.3, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Read our Pocket Play Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Pocket Play Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Pocket Play Casino, we meticulously evaluated and analyzed the Terms and Conditions of Pocket Play Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based upon our estimates and collected information, we consider Pocket Play Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Pocket Play Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Pocket Play Casino having a Safety Index of 7.3, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Pocket Play Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Pocket Play Casino during our review.
Player complaints related to Pocket Play Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 777 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Pocket Play Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 7 players, Pocket Play Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Pocket Play Casino company information and licenses
Pocket Play Casino belongs to Deep Dive Tech B.V and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Pocket Play Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 20,000 per month
USD 5,000 per day
USD 10,000 per week
USD 20,000 per month
NOK 50,000 per day
NOK 100,000 per week
NOK 200,000 per month
CAD 5,000 per day
CAD 10,000 per week
CAD 20,000 per month
NZD 5,000 per day
NZD 10,000 per week
NZD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Pocket Play Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
German
24/7
Finnish
24/7
Norwegian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Pocket Play Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Pocket Play Casino has a good customer support based on the responses we have received during our testing.
Slots and casino games at Pocket Play Casino
You can play these types of games at Pocket Play Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games.
Titles supplied by 32 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Big Time Gaming, iSoftBet, ELK Studios, BGaming, PariPlay, Booming Games, Relax Gaming, Ino Games, Oros Gaming, Slot Factory, Live 5 Gaming, Wizard games, Win Fast, Skywind Group, King Show Games, High Limit Studio, Gamomat, Armadillo Studios, Aurum Signature Studios, Just For The Win, Bally Wulff, Snowborn Games, Spinberry, Triple Edge Studios.
Bonuses and codes offered by Pocket Play Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Pocket Play Casino based on the data from our database.
Browse all bonuses offered by Pocket Play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(7)
User reviews of Pocket Play Casino
This is a place to share experience with Pocket Play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Pocketplay is operating without a license which has been confimed to me by the ceg.
They have attempted the theft of my money for the last 3 months.
I do not understand how casinoguru can have them rated as good at 7.8.
I urge players to stay away as they are rogue.
I implore caisnoguru to warn players.
fake license
steal money
poor online reputation
ignore players
fake license
steal money
poor online reputation
ignore players
Safety Index explained
Safety Index of Pocket Play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pocket Play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
