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Our verdict No reaction policy

Mad Money Casino - Player's account has been blocked.

Unresolved Submitted: 15 May 2023
Black points: 40
Disputed amount: C$50
Safety Index 5.9 Below average
Our verdict Case closed

LuckyMe Slots Casino UK - The player struggles to verify her account.

Resolved Submitted: 15 May 2023
Disputed amount: £140
Safety Index 9.4 Very high
Our verdict Unjustified complaint

Jeetplay Casino - Player’s account has been blocked.

Closed Submitted: 15 May 2023
Disputed amount: 11,000 INR
Safety Index 4.8 Low
Our verdict Unjustified complaint

Bets.io Casino - Player requests a refund of deposits.

Closed Submitted: 15 May 2023
Disputed amount: €35,800
Safety Index 3.2 Very low
Our verdict Case closed

OXI Casino DE - Player’s attempt to self-exclude from the casino was overlooked due to a technical error.

Resolved Submitted: 15 May 2023
Disputed amount: €2,500
Safety Index 7.7 Above average
Our verdict No reaction policy

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 May 2023
Black points: 198
Disputed amount: £1,100
Safety Index 1.8 Very low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 15 May 2023
Black points: 74
Disputed amount: £270
Safety Index 0.6 Very low
Our verdict No reaction policy

Vegas Rio Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 May 2023
Black points: 20
Disputed amount: $100
Safety Index 7.1 Above average
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 15 May 2023
Black points: 36
Disputed amount: £100
Safety Index 0.6 Very low
Our verdict Case closed

21LuckyBet Casino - Player’s withdrawal is delayed.

Resolved Submitted: 14 May 2023
Disputed amount: £2,600
Safety Index 5.2 Below average
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