HomeOnline casinosSlotozen Casino Review

Slotozen Casino Review

avatarKristina U.
Last updated 01/2026
Safety Index
9.1
User feedbackGreat
30 reviews
avatarKristina U.
Last updated 01/2026

Read our Slotozen Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Deposit, play and withdraw in Bitcoin
  • Various responsible gaming options available
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available
  • Many restricted countries
  • Not all payment methods are available for all countries

Casino screenshots

slotozen_casino_homepage_desktop
slotozen_casino_game_gallery_desktop
slotozen_casino_promotions_desktop
slotozen_casino_homepage_mobile
slotozen_casino_game_gallery_mobile
slotozen_casino_promotions_mobile

Slotozen Casino Review

Before you sign up at Slotozen Casino, here is what our team of casino experts found. We used our casino review methodology to look at what it offers and how it measures up. A range of factors, including the casino's Terms and Conditions, licenses, player complaints, support, and limits, were all checked by our team. This helped our reviewers see how safe and fair this casino really is.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Slotozen Casino has a Very high Safety Index of 9.1, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Slotozen Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Slotozen Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Slotozen Casino review, we carefully went through and inspected the Terms and Conditions of Slotozen Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

According to our approximate calculation or collected information, Slotozen Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Slotozen Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, Slotozen Casino has achieved a Safety Index of 9.1, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: According to our records, Slotozen Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Slotozen Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Our Slotozen Casino T&Cs review

As part of our review, we read each casino's Terms and Conditions and check how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Slotozen Casino during our review.

Player complaints submitted about Slotozen Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

Slotozen Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Judging by the 30 user reviews given to Slotozen Casino, it has a Great User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Slotozen Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Slotozen Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).

Payment methods, win and withdrawal limits

Slotozen Casino supports 24 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Maestro, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Jetonbank, Tether (USDT), OXXO Pay, Coinspaid, Litecoin (LTC), Ethereum (ETH), Itaú, Rapid Transfer, CashtoCode, MiFinity, Interac, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 4,000 per day No win limit
EUR 10,000 per week
EUR 30,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Slotozen Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes No No
Italian Yes No No
French Yes No No

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of Slotozen Casino to be good.

Slots and casino games at Slotozen Casino

Slotozen Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 117 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Golden Race, Spinthon, Reevo, Bitpunch, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, PG Soft (Pocket Games Soft), Reel Play, TVBet, 100HP Gaming, Max Win Gaming, Octoplay, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, 4ThePlayer, Tornado Games, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, SpinOn, RevDev, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, NowNow Gaming, RAW iGaming, Bang Bang Games, SlotMill, Onlyplay, Nucleus Gaming, VoltEnt, Gamebeat, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, InOut, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.

Bonuses and codes offered by Slotozen Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 3 bonuses from Slotozen Casino:

  • 40 FREE SPINS on Book of Cats
  • 200% up to $1,000
  • 100% up to $1,000 and 100 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Owner Dama N.V.
  • Operator Dama N.V.
  • Established 2021
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotozen Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 24
Last updatedLast updated
  • Opened 1
  • Unresolved 0
  • Resolved 7
  • Rejected 16
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Positive
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at Slotozen Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (117)
      • NetEnt
      • Nolimit City
      • Betsoft Gaming
      • TaDa Gaming
      • Pragmatic Play
      • Novomatic
      • Playtech

      Slotozen Casino bonuses

      Browse all bonuses offered by Slotozen Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Slotozen Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (24)
      • Neteller
      • Skrill
      • PaysafeCard
      • VISA
      • Mastercard
      • Neosurf
      • Maestro

      Transaction limits

      Withdrawal limits
      €30,000
       per month
      €10,000
       per week
      €4,000
       per day
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURAUDNOKNZD
      Crypto

      Supported crypto currencies.

      BCHBTCDOGEETHLTCUSDT

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 4 languages
      EnglishFrenchGermanItalian
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      25 Jul 2025
      Martin L.
      Subpar
      05 Aug 2024
      Ayberk A.
      Good
      10 Dec 2023
      Ayberk A.
      Subpar
      20 Mar 2023
      Martin P.
      Good
      12 Sep 2022
      Adam M.
      Good
      13 Dec 2021
      Burak O.
      Good

      User reviews of Slotozen Casino

      This is a place to share experience with Slotozen Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Great

      Rated by 30 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      A good casino where everything is thought out. An eye-catching design, convenient payment methods for every taste, and a huge selection of providers.
      • Eye-pleasing design
      • convenient payment methods
      • 9 months ago
      Really nice casino. Runs very smooth, verification and withdrawal quite fast.
      Slotozen Casino
      Dear Magik6,

      Thank you for your wonderful feedback!

      We’re glad to hear you enjoy our fast withdrawals and smooth verification — we work hard to make sure you have a great experience.

      If you ever have any more thoughts or suggestions, feel free to reach out to our team.

      Best regards,
      SlotoZen Casino Team
      • 1 year ago
      I think SlotozenCasino is really great. The website is very clear and easy to use. There are many different game providers and deposit and withdrawal options.
      There are also plenty of bonus offers. Additionally, the support always responds quickly and is very friendly. I would recommend this casino to everyone!
      Slotozen Casino
      Dear Simikra20,
      Thanks for sharing your experience!
      Such feedbacks make us work harder and create more and more awesome things for our lovely players :)
      Cheers,
      Slotozen Team
      • 1 year ago
      Honestly, the games are exciting, they give good multipliers and winnings, once I got a win of 500 CAD from my deposit and almost immediately withdrew the funds. The customer service team is very accommodating and nice! Interestingly, there is access to no deposit bonuses on a regular basis, which makes the site interesting. Also, the New Year and Christmas quest is no less exciting. I think you could improve the loyalty points system. It takes a long time to get points for just a small bonus.
      • the games are exciting, give good multipliers and winnings
      • customer service team is very accommodating and nice
      • takes a long time to get points for just a small bonus.
      Slotozen Casino
      Dear Steevee,

      Thank you for the detailed feedback!

      We're glad to hear you're enjoying the exciting games, great multipliers, and frequent no-deposit bonuses.

      It's also fantastic to know you had a smooth experience with both your win and our customer service team. We're especially happy that you enjoyed the holiday quests!

      We appreciate your suggestion about the loyalty points system. Your input is invaluable, and we’ll certainly take it into consideration.

      We look forward to continuing to enhance your experience!

      Kind Regards,
      Slotozen Casino Team
      • 1 year ago
      I received a Lootbox at this casino , its a really interesting kind of bonus it gives random prizes i actually liked it alot! I even won 50 free spins , it was so unexpected!!! this bonus is so cool and its available all the time with amazing stuff to win. the bonus is availible immedeatly after the first deposite and can even be claimed for free afte registrasion.
      After playing some free spins, I got a win and thought, "Great, time to cash out!" But then, boom—turns out there’s a wagering requirement I had no clue about. Not gonna lie, didn’t like that at all. But okay, I went and checked the site’s rules (should’ve done that earlier, my bad), and yeah, it’s a normal thing. Anyway, I managed to complete it. So far, the site seems alright, let’s see how it goes from here!
      • Nice design
      • Good bonus
      • Big Winning
      • want more offers
      Slotozen Casino
      Dear Nicole453,

      Thank you for your feedback. It holds significant value for us.

      We are glad to know that you found our lootboxes interesting. We always try to offer exclusive bonuses for our players.
      We are sorry, that you faced some issues with bonus wagering, however, it is great to know that you managed to complete it and get your wins.

      If you ever have any more thoughts or suggestions, feel free to reach out to our team.

      Kind Regards,
      Slotozen Casino Team
      • 1 year ago
      I came to the site, registered, and received a bonus for that, but I didn't win anything from it. I looked at the bonuses available on the site and was interested in the welcome bonuses, there are five of them instead of three, as in other casinos here.

      I decided to try and give it a chance, deposited 100 CAD, started playing and got lucky, after all, I hit the jackpot in one of the games and got almost 1000 CAD back. I couldn't withdraw it immediately, so I had to go through verification. However, verification did not take long, I contacted support, 10 minutes and I have already put the funds for withdrawal again.

      I am satisfied with the site for four stars out of five because while you have a bonus, some of the games are not available to you, which confused me a bit.
      • fast verification
      • fast customer support
      • welcome bonuses
      • some game are not available when you have active bonus
      Slotozen Casino
      Dear AlexaV,

      Thank you for taking the time to write the feedback. It means a lot to us.

      We are pleased to hear that enjoyed our welcome bonuses. Let us congratulate you on your win as well.

      We are delighted that your withdrawal request has been processed successfully and promptly. Moreover, it is great to know that our support team managed to help you with the verification process.

      We understand the fact that not all games are available to play with bonus funds can be disappointing. However, we have a great bonus wagering category on our site, where you can find the best slots for playing with bonuses.

      If you ever have any more thoughts or suggestions, feel free to reach out to our team.

      Kind Regards,
      Slotozen Casino Team
      • 1 year ago
      Hey there! I just wanted to share how awesome this site is. I tried out the frog game and hit the jackpot—seriously, the RTP is on point! I also withdrew some funds, and the support team was super helpful. They walked me through the document verification process step by step, which made everything so easy. I'm really happy I discovered this casino!
      • friendly support
      • fast withdrawal
      • good bonuses
      Slotozen Casino
      Dear Emily56,

      Thank you for your positive feedback!

      We're thrilled to hear that you enjoyed the frog game and had a great experience with it.
      It's also awesome to know that our support team was able to assist you smoothly with the verification process.

      Looking forward to seeing you at our casino even for more good times.

      Kind Regards,
      Slotozen Casino Team
      • 1 year ago
      I had a good time with Slotozen. Its sign up bonus was great although, there were some problems with receiving as I couldn’t verify my phone number and email. But the support team has resolved it pretty fast and they had a friendly attitude. Also, I want to highlight that there was a free lootbox from which I had won 10 free spins. I was amazed as I could have gotten additional spins to my signing up! I can’t believe my eyes, wow, I will definitely make a deposit and try my luck once more with the 1st deposit bonus.
      • nice design
      • friendly support
      • lootbox
      • sign up
      Slotozen Casino
      Dear Ameliabayer3,

      Thank you for your feedback. It holds significant value for us.

      Your perspective helps us understand what we are doing well and where we can improve.

      We are thrilled that you like our bonuses and enjoyed the communication with our support team.
      Thank you for choosing our casino.

      If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.

      Kind Regards,
      Slotozen Casino Team
      • 1 year ago
      Slotozen is one of my favourite casinos. I have been there for a few months and it was only a positive experience. Support team is the best, always helpful and friendly, I like to talk to them even if I have no issues. I like bonuses and weekly promotions. I had a few withdrawals, and it was processed quite fast. However, it is necessary to keep in mind that verification may be required. I will definitely recommend Slotozen Casino to my friends.
      • Support team
      • Variety of games
      • Fast withdrawal
      • Verification process can take some time
      Slotozen Casino
      Dear Bonnnie2511,

      Thank you for taking the time to write the feedback. It means a lot to us.

      It is a great pleasure to know that you liked our casino and enjoyed your time with us. Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs

      It brings us great joy to see our valued customers have a variety of bonuses to choose from.

      We hope that the verification process will be more smooth for you in the future, and we hope to see you as a winner at our casino.

      If you have any questions, please do not hesitate to reach out to our team at any time.

      Slotozen Casino Team
      • 3 years ago
      Registered here and made deposit of 200 cad +200 bonus,
      played 400 spins for about 10 minutes...I guess bad luck,
      I decided to give another try and I had great win, Verification took about 5 minutes and withdrawal about 2 hours.
      • Great selection of games
      • Site looks nice
      • Fast Verification/Cash outs
      • So far nothing
      Slotozen Casino
      Dear Boss78,
      We’re sorry to hear you didn’t get much luck upon your first playing with us, but we see that you still had quite a bit of wins.
      Hopefully, you’ll get your lucky streak if you give us another chance! And our VIP managers would be happy to advise you on choosing games that would satisfy your interests.
      Best of luck,
      Slotozen Team
      • 3 years ago
      I can't say anything bad about Slotozen.
      Casino delivers an outstanding online gambling experience. With friendly support staff, a diverse game selection, and a user-friendly interface, it's a joy to navigate and play. The visually stunning design enhances the overall atmosphere, while the efficient verification process ensures a secure environment. To my mind, Slotozen Casino is a top choice for players seeking a safe and enjoyable online gaming destination!
      Slotozen Casino
      Dear kate.lawrence0011!

      We sincerely appreciate such a positive review of our casino!

      Thank you for your kind words about our website design and your positive experience in general! Our team would also like to express our gratitude for the wonderful feedback on the support team. We do our best to provide our players with an excellent service.
      Stay tuned for something new!

      Wishing you a wonderful game and great wins!

      Warmest regards,
      SlotozenCasino
      • 3 years ago
      Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
      • Good games
      • Bas customer service
      • Bad bonus system
      Slotozen Casino
      Dear Ryanpokies,

      To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.

      Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.

      Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).

      However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account".
      For more information, please follow this link: https://www.slotozen.com/terms-and-conditions

      Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;)
      We are looking forward to seeing you again!

      Kind regards,
      Slotozen Casino
      • 3 years ago
      like this casino for generous bonuses and quick cashouts. ussualy it takes no more then 1 day to receive my money. i think all my luck goes to this casino, but i like it)))))
      • good bonuses
      • quick cashouts
      • lucky games
      Slotozen Casino
      Dear Lion,

      We are delighted that you like our website, thank you for your feedback!

      With love,
      Slotozen Team
      • 3 years ago
      I don't recommend it, I played with the bonus and the most interesting thing is that with strict bonus criteria and only 10x payouts of the bonus value in this casino, you don't even achieve 2% of the bonus fulfillment. The RTP is almost at 0, I also got 50 spins with the deposit and with it reached €8, even with this win you get nothing. Not to mention the free prizes during the game, it doesn't even show that they exist. I really don't know how such casinos can do business. I don't regret the 30€ and I don't even expect to get rich, but I expect at least a little respect for the players, not that the player has to respect the casino and they don't. Unfortunately, I no longer play in the casino, which is a black hole. Please don't talk about some kind of luck... Luck is on the side of the casino
      Slotozen Casino
      Dear Rile,
      Thank you for your feedback.
      We are very sorry that our casino has left such a negative impression on you. I want to draw your attention that x10 rule is described in our policy and game results do not depend on the casino, it is a random process.
      With love, SLOTOZEN TEAM
      • 3 years ago
      Very good casino with an interesting design. I liked the bonuses, they are very generous.
      I recommend this site.
      • Lots of bonuses
      • flexible design
      Slotozen Casino
      Dear Jenny,

      Thank you for the wonderful feedback. We are delighted that our website has left you with such good emotions.

      With love, Slotozen Team
      • 3 years ago
      Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often.

      They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses.

      Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.

      The only reason I didn't give Slotozen 5 Stars, is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.
      • Deposit Bonuses as Cash and/or Free Spins
      • Regular Competitions and Promotions
      • Easy to Make Deposits and Accepts Crypto
      • Game Restrictions Due to Active Bonuses
      • 3 years ago
      This casino is my favourite by far. Very fair bonuses. And vip support has been amazing!
      Slotozen Casino
      Dear Nickypoxxx!
      Thank you for your lovely feedback!
      Happy you enjoyed our bonuses offer and our support services. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck!

      Cheers,
      Slotozen Team
      • 3 years ago
      BEWARE SCAM SCAM SCAMBEWARE SCAM SCAM SCAM
      • BEWARE SCAM SCAM SCAM
      • BEWARE SCAM SCAM SCAM
      Slotozen Casino
      Dear maroun 2021!
      Thanks for your feedback!
      Could you please share with us more info what impacted on your review?
      Your reply is very important to us.
      Thank you !

      Best regards,
      Slotozen Team
      • 3 years ago
      Signed up for a look and cannot get on live chat, have emailed several times with a screenshot of an issue, only to be answered by stay casino saying we would love to help but you need to go to live chat, but if you vote for us we will be happy to offer you some free spins. Sounds a little mickey mouse to me and probably should be avoided. Never got to play anything so cannot comment on that
      • none absolutely nothing
      • shambolic state of affairs
      • support is hopeless
      Slotozen Casino
      Dear Wollygog, so sorry you weren't completely happy with us. Our support team is available in live chat 24/7, except for a few short breaks throughout the day. So if we're offline, the moment you want to chat with us, try the chat just a bit later.
      Enjoy your playing, and best of luck!
      Best regards,
      Slotozen Team
      • 4 years ago
      Registered, paid in, received a welcome bonus with the free spins, I received 2 euros. okay, no problem yet. after that i played down my entire deposit and the 100% bonus with about 350 spins without even mentioning a win of more than one euro and three scatters. So the rtp can certainly not be right in this casino. the bonus conditions alone are a pure rip-off. play somewhere else folks.
      • many providers
      • nice page
      • almost everything
      Slotozen Casino
      Dear franztheuerw,
      Thanks for sharing your feedback.
      We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.

      Best regards,
      Slotozen Team
      • 4 years ago
      I love this casino. Have made one deposit, didn't clear wagering requirements so no withdrawal yet. Customer support in live chat are awesome and some of the best in the business I've come across. I will definitely be making more deposits here.
      • Customer support
      • Very good game selection
      • Good design
      Slotozen Casino
      Dear Melin!
      I think this is the absolute best review we've had so far! Thank you so much for your support, we appreciate it greatly. Hurry up to check out the latest releases and the best of luck! Love, Slotozen
      • 4 years ago
      The site of this casino is easy to navigate, and the look and feel are very good. Big welcome package.
      Individual bonus offers, very nice to keep me coming back to the site.
      Play'n Go is missing as a gaming supplier, but I recommend it because everything seems good.
      I am a bit surprised about the bad rating, as I received my withdrawal. Positive feelings of this casino!
      Slotozen Casino
      Dear Aapeli!
      We're so happy you enjoy playing with us. Yes, you are right Play'n Go is missing, but we have more than seventy other game providers, hope you found it good) Have fun and good luck on your new exciting gaming adventures coming!
      Cheers,
      SlotoZen Team
      • 4 years ago
      Played a few times. Good casino with a good selection of games, but overall expandable, and unfortunately with the usual country's restriction. The bonus is OK. Different deposit bonuses are available daily. Some are very good, some not.
      Deposits, withdraw no problem from € 10.
      The payment systems are all common and good.
      Will play more
      Slotozen Casino
      Hello BlueJays!

      Thank you for sharing your experience!
      Could you tell us more about bonuses you don't like?
      We do our best and improve SlotoZen every day.
      • 4 years ago
      This is a great Casino with outstanding graphics and speed. Slotozen is one of the best in crypto gambling. Good games variety. Support professional 
      • Crypto friendly
      • Good selection of games
      • Customer service
      Slotozen Casino
      Dear Lucky_45!

      Thank you for your feedback. It is much appreciated!
      Glad you like SlotoZen. 
We do our best to improve our product for players. Love, Slotozen
      • 4 years ago
      The game itself was fun, I got to level 4 and for every level up you get free spins as a gift that you earned by depositing with real money... When I reached level 4 I wanted to claim my free spins for that you have to use the contact support they could only credit me with 30 free spins for level 4. I didn't get the other 40 free spins for level 1, 2 and 3 although I paid a lot of money for it and I am entitled to it... Not that the player may win something. Support was not that competent and slightly unfriendly... After they refused to credit me with my free spins I closed my account without hesitation or trying to keep me there the closure was carried out. Professional rip-off mafia hopefully the shop will soon go bankrupt and hopefully many people will read this and avoid the casino.... Mfg
      Answer to the statement from the slotozen employee.
      Nothing was automatically credited just because the switch was not active on the deposit bonus.
      So for me these are two different types of bonuses, I like to do without a deposit bonus but I like to take advantage of the earned bonus, e.g. level up... Nicely made confusing so that the player is robbed of his money or wins nothing. ... rip-off!
      • Nothing good to report
      • Poorly programmed site always some bugs
      • Confusing bonus rip-off system
      Slotozen Casino
      Dear Jeffboy83,

      We’re sorry to hear our support team couldn’t meet your expectations.

      Please note that all bonus awards for reaching a new VIP level are added automatically once conditions are completed. Support team does not credit them manually, but we are always happy to show our appreciation for any sufficient bonus free deposit activity with a personal bonus.

      If you decide to give us another chance, we’ll be happy to have you back!

      Best regards,
      SlotoZen Team
      • 4 years ago
      I do not recommend playing here
      • Number of games
      • Poor customer service and confused
      Slotozen Casino
      Hi Nox1986,
      Thank you for your feedback.

      Can you please tell us more about your experience?
      What you are not satisfied with and how can we help you?

      Slotozen Team
      • 4 years ago
      Registered here from Stay casino, they sent to me a lot of offers and i tried out it. Verification was very quick, easy to deposit, good bonuses, but problems with withdrawal to ewallet..its already 4th day and i havent got my little withdrawal to the skrill. Not sure if i will get it, because "ewallet and 4th day" isnt good for no one casino, they repeated that there is holiday deelay, but anyway i would chose another casino, not Slotozen.
      Slotozen Casino
      Hello sanchya,
      Thanks for your feedback.

      We apologize for this inconvenience. You are right, 4 days it’s a little bit longer, but now everything works properly and without delay.

      Let us know, did you manage to withdraw your winnings?

      Regards,
      Slotozen Team
      • 4 years ago
      Don't sign up here. You do not get the first deposit bonus. Live chat keep fogging you off, saying that they are really busy or they are having technical problems. I would advise everyone to stay away from this casino and ask casinoguru to blacklist the casino. False misleading promotions is all this casino is good at. Avoid at all costs.
      • Good selection of games
      • Top providers
      • That's about all that is good.
      • Everything
      • Non existing bonus
      • Live chat is very. very poor.
      Slotozen Casino
      Hello ricky76,
      Thanks for sharing your feedback.

      We are really sorry for this inconvenience.
      Can you tell us in more detail about your experience?
      Which bonuses you did not get?

      After we forward your request to the relevant department and get back to you with a prompt reply as soon as possible.

      Slotozen Team
      • 4 years ago
      Registration is ok but before deposit is good to check withdrawal options. Only some crypto coins and no Trustly. Bank transfer minimum is 500€.
      Closed my account right after reg in.
      • Register is quickly and easy
      • Withdrawal almost impossible
      Slotozen Casino
      Hello Jamethai777,
      Thanks for sharing your feedback.

      About the payment methods and withdrawal options.
      It solely depends on the player’s location and availability of payment/withdrawal options provided by the provider.

      For Finland we have the following options for withdrawal: CoinsPaid, Visa, MasterCard, Maestro, Netteler, Skrill, Rapid transfer by Skrill, Mifinity, Bank Transfer, Sticpay, and Siru Mobile.

      We would be happy to see you in our casino again and provide assistance if you need some help with bonuses or the withdrawal procedure.

      Regards,
      Slotozen Team
      • 4 years ago
      Unfortunatly, my experience with the customer service of this casino was probably the worst experience of my life. Deposited 80$ with their welcome bonus. Ending up winning 1500$.

      When came the time to verify my document.....Ho my God-_-

      First they ask you to upload certain document in PDF but guess what ? This casino does not let you upload anything else than picture or screenshot. When you press upload, you can't even see all the document in your device.

      Also, they ask for a particular screenshot for my muchbetter account as proof of Payment. What they were asking for did not exist in the Muchbetter app.

      I sent them everything and even more that they needed to verify my identity. The matter was resolved after I made a official complaint here and a week of back and forth with their customer service. They wanted me to play the money I won and it was obvious. They stall as much as they could but ended up paying anyway.

      I never say that in a review but don't subscribe to that casino....ever !
      • Casino was well made, a lot of provider availble and it run smootly. No bug what so ever.
      • Worst customer service in history of mankind.
      Slotozen Casino
      Hello vinvinc1980,
      Thanks for your feedback.

      We are sorry for this inconvenience.

      Your request is already forwarded to the relevant department.
      We will get back to you with a prompt reply as soon as possible.

      Can you send us your email address, please?

      Regards,
      StayCasino Team

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