Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Not all payment methods are available for all countries
Casino screenshots
In-depth review
Before you sign up at Slotozen Casino, here is what our team of casino experts found. We used our casino review methodology to look at what it offers and how it measures up. A range of factors, including the casino's Terms and Conditions, licenses, player complaints, support, and limits, were all checked by our team. This helped our reviewers see how safe and fair this casino really is.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Slotozen Casino has a Very high Safety Index of 9.0, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Slotozen Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Slotozen Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Slotozen Casino review, we carefully went through and inspected the Terms and Conditions of Slotozen Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
According to our approximate calculation or collected information, Slotozen Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Slotozen Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Slotozen Casino has achieved a Safety Index of 9.0, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: According to our records, Slotozen Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Slotozen Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Our Slotozen Casino T&Cs review
As part of our review, we read each casino's Terms and Conditions and check how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Slotozen Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs review by clicking here.
Player complaints submitted about Slotozen Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Slotozen Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 30 user reviews given to Slotozen Casino, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Slotozen Casino is owned by Novatrix S.R.L. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Slotozen Casino has been granted a gambling license in New Brunswick issued by New Brunswick.
Payment methods, win and withdrawal limits
Slotozen Casino supports 31 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Jetonbank, Tether (USDT), OXXO Pay, Coinspaid, Litecoin (LTC), Ethereum (ETH), Itaú, Ulster Bank, ING Bank, Revolut, Bitcoin Cash (BCH), Rapid Transfer, Allied Irish Banks (AIB), Dogecoin (DOGE), USD Coin (USDC), Bank of Ireland, CashtoCode, MiFinity, Interac, MuchBetter.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 20,000 per month
USD 5,000 per day
USD 10,000 per week
USD 20,000 per month
NOK 50,000 per day
NOK 100,000 per week
NOK 200,000 per month
CAD 7,500 per day
CAD 15,000 per week
CAD 30,000 per month
AUD 7,500 per day
AUD 15,000 per week
AUD 30,000 per month
NZD 7,500 per day
NZD 15,000 per week
NZD 30,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Slotozen Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
Italian
French
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of Slotozen Casino to be good.
Slots and casino games at Slotozen Casino
Slotozen Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 161 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Tom Horn, Iron Dog Studio, NeverEnding, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Pixmove, EXCO Game Studio, Jelly, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Suits & Royals, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, G Games, Slightly Edgy, Black Cat Games, Edge Labs, Fish & Chips Games, Reevo, Bitpunch, Zerplaay Games, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, PG Soft (Pocket Games Soft), Degen Studios, Reel Play, Slot Factory, Pineapple Play, 100HP Gaming, Max Win Gaming, Neotopia gaming, JINX Gaming, Skywind Group, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Imagine Live, Kitsune Studios, 3 Oaks Gaming, Pragmatic Play POP, Shady Lady, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Just Slots, 4ThePlayer, Tornado Games, Smartsoft Gaming, AceRun, Swintt, SpinOn, Backseat Gaming, Lakka Studios, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Mad Hat Games, Ace Roll, Spribe, Gamomat, Foxhound Games, TrueLab Games, Kendoo, NowNow Gaming, Betora games, Megafair, Bang Bang Games, SlotMill, Onlyplay, R3SPIN, Happy Duck, 7Rings Gaming, Nucleus Gaming, Penguin King, Gaming Corps, Hold Your Hat, VoltEnt, Gamebeat, Good Times Studios, Koala Games, Toucan Royale, Hölle games, GameTimeTec, Plati+, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Clutch Gaming, Live Vegas, Fazi, Aloha Gaming, Retro Gaming, PoggiPlay, Winspinity, SpinLab, Dynabit Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Nobles Gaming, Popiplay, Jacks Club, Apparat Gaming, InOut, PopOK Gaming, LudoLand, 155.io, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, Hacksaw Gaming, Delulu Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming, Dreamspin.
Bonuses and codes offered by Slotozen Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 6 bonuses from Slotozen Casino in our database, which include:
40 FREE SPINS on Book of Cats
100% up to $1,000 and 100 extra spins
50% up to $1,000 and 100 extra spins
75% up to $1,000 and 100 extra spins
100% up to $1,000 and 100 extra spins
50% up to $1,000 and 100 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Novatrix S.R.L.
Operator
Novatrix S.R.L.
Established
2021
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotozen Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Positive
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
New Brunswick (New Brunswick)
Verified
Unfair terms and conditions
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Complaints about Slotozen Casino
All(27)
Opened(1)
Unresolved(0)
Resolved(8)
Rejected(18)
Player’s withdrawal has been delayed.
Disputed amount: A$250
Player's withdrawal has been reduced unexpectedly.
Disputed amount: €8,300
Player’s withdrawal is delayed.
Player's withdrawal requests are being denied.
Disputed amount: A$63,548
Player believes that their withdrawal has been delayed.
Disputed amount: C$4,316
Player's winnings are being withheld.
Disputed amount: €7,800
Player's withdrawals are delayed and funds have been confiscated.
Disputed amount: €240,000
Player is banned and struggling to withdraw funds.
Disputed amount: C$100
Player is facing withdrawal delays due to verification issues.
Disputed amount: C$100
Player's withdrawal is delayed due to document requests.
Explore the game selection available at Slotozen Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
A diverse selection from top providers excites 14 users, but game restrictions and potential RTP concerns were also brought to attention.
Casino Bonuses
Slotozen Casino bonuses
Browse all bonuses offered by Slotozen Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Slotozen Casino does not offer any bonuses to players from your country.
Loyalty program
Slotozen Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Personal managerFree tournamentsLoyalty pointsPhysical presentsExclusive bonuses
Summary of player reviews
Guru AI
Generous bonuses and weekly promotions delight most, though 13 comments mention restrictive conditions impacting full enjoyment of the loyalty programs.
Payment methods
Payments
Browse an overview of payment methods supported by Slotozen Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(31)
Payment methods (31)
Transaction limits
Withdrawal limits
$20,000
per month
$10,000
per week
$5,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDINRNOKNZD
Crypto
Supported crypto currencies.
BCHBTCDOGEETHLTCTRXUSDCUSDT
Summary of player reviews
Guru AI
Nine players reported quick and easy withdrawals, though some experienced issues with e-wallet options and limited choices.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
4 languages
EnglishFrenchGermanItalian
All languages (4)
English
French
German
Italian
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Good
Average response time: Instant
Based on 7 tests
Date and tester
Response time
Rating
24 Sep 2026
Jana K.
Instant
Good
25 Jul 2025
Martin L.
Not measured
Average
05 Aug 2024
Ayberk A.
Not measured
Good
10 Dec 2023
Ayberk A.
Not measured
Average
20 Mar 2023
Martin P.
Not measured
Good
12 Sep 2022
Adam M.
Not measured
Good
13 Dec 2021
Burak O.
Not measured
Good
Summary of player reviews
Guru AI
Notably, 11 users appreciate the speed and friendliness of customer support, despite some reporting occasional delays and unhelpful responses.
User reviews
User reviews of Slotozen Casino
This is a place to share experience with Slotozen Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 31 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Players frequently praise the diverse game selection and generally appreciate the smooth payment processing. Verification processes and customer support, however, occasionally present issues for some users.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (22)
Support (17)
Games (21)
Payments (13)
Verification (5)
Website and app (14)
• 4 months ago
I was told im an elite vip. So elite that I used to be paid within an hour of cashing out then I hit elite status and currently waiting for a 220 dollar withdrawl for over 10 hrs.
Also waiting for a response to why they kept 4400 dollars of my winnings after claiming I was in bonus status but their system allowed me to bet $100 a spin when the max is $8 when in bonus status.
Very mis leading
Very shady
I no longer play there and have lost all trust in every affiliate casino or and platform with ties to this site
Better off lighting your money on fire amd watching it burn
They say nice things to you when you lose
This casino has alot of complications with paying players when the win more then a few hundred dollars
Do not accept lootbox promos or any promotion they offer they come with hidden rules and regulations
Vip managers say what they need to but dont treat you as a vip at the end of the day
Outdated info posted on their site
• 5 months ago
A good casino where everything is thought out. An eye-catching design, convenient payment methods for every taste, and a huge selection of providers.
Eye-pleasing design
convenient payment methods
• 1 year ago
Really nice casino. Runs very smooth, verification and withdrawal quite fast.
Slotozen Casino
Dear Magik6,
Thank you for your wonderful feedback!
We’re glad to hear you enjoy our fast withdrawals and smooth verification — we work hard to make sure you have a great experience.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Best regards,
SlotoZen Casino Team
• 1 year ago
I think SlotozenCasino is really great. The website is very clear and easy to use. There are many different game providers and deposit and withdrawal options.
There are also plenty of bonus offers. Additionally, the support always responds quickly and is very friendly. I would recommend this casino to everyone!
Ich finde das SlotozenCasino echt super. Die Website ist sehr übersichtlich und einfach zu bedienen. Es gibt viele verschiedene Spieleanbieter und auch ein- und Auszahlungsoptionen.
Jede Menge Bonusangebote gibt es auch . Ausserdem ist antwortet der support immer sehr schnell und ist sehr freundlich. Ich würde das casino jedem empfehlen!
Slotozen Casino
Dear Simikra20,
Thanks for sharing your experience!
Such feedbacks make us work harder and create more and more awesome things for our lovely players :)
Cheers,
Slotozen Team
• 1 year ago
Honestly, the games are exciting, they give good multipliers and winnings, once I got a win of 500 CAD from my deposit and almost immediately withdrew the funds. The customer service team is very accommodating and nice! Interestingly, there is access to no deposit bonuses on a regular basis, which makes the site interesting. Also, the New Year and Christmas quest is no less exciting. I think you could improve the loyalty points system. It takes a long time to get points for just a small bonus.
the games are exciting, give good multipliers and winnings
customer service team is very accommodating and nice
takes a long time to get points for just a small bonus.
Slotozen Casino
Dear Steevee,
Thank you for the detailed feedback!
We're glad to hear you're enjoying the exciting games, great multipliers, and frequent no-deposit bonuses.
It's also fantastic to know you had a smooth experience with both your win and our customer service team. We're especially happy that you enjoyed the holiday quests!
We appreciate your suggestion about the loyalty points system. Your input is invaluable, and we’ll certainly take it into consideration.
We look forward to continuing to enhance your experience!
Kind Regards,
Slotozen Casino Team
• 1 year ago
I received a Lootbox at this casino , its a really interesting kind of bonus it gives random prizes i actually liked it alot! I even won 50 free spins , it was so unexpected!!! this bonus is so cool and its available all the time with amazing stuff to win. the bonus is availible immedeatly after the first deposite and can even be claimed for free afte registrasion.
After playing some free spins, I got a win and thought, "Great, time to cash out!" But then, boom—turns out there’s a wagering requirement I had no clue about. Not gonna lie, didn’t like that at all. But okay, I went and checked the site’s rules (should’ve done that earlier, my bad), and yeah, it’s a normal thing. Anyway, I managed to complete it. So far, the site seems alright, let’s see how it goes from here!
Nice design
Good bonus
Big Winning
want more offers
Slotozen Casino
Dear Nicole453,
Thank you for your feedback. It holds significant value for us.
We are glad to know that you found our lootboxes interesting. We always try to offer exclusive bonuses for our players.
We are sorry, that you faced some issues with bonus wagering, however, it is great to know that you managed to complete it and get your wins.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Slotozen Casino Team
• 1 year ago
I came to the site, registered, and received a bonus for that, but I didn't win anything from it. I looked at the bonuses available on the site and was interested in the welcome bonuses, there are five of them instead of three, as in other casinos here.
I decided to try and give it a chance, deposited 100 CAD, started playing and got lucky, after all, I hit the jackpot in one of the games and got almost 1000 CAD back. I couldn't withdraw it immediately, so I had to go through verification. However, verification did not take long, I contacted support, 10 minutes and I have already put the funds for withdrawal again.
I am satisfied with the site for four stars out of five because while you have a bonus, some of the games are not available to you, which confused me a bit.
fast verification
fast customer support
welcome bonuses
some game are not available when you have active bonus
Slotozen Casino
Dear AlexaV,
Thank you for taking the time to write the feedback. It means a lot to us.
We are pleased to hear that enjoyed our welcome bonuses. Let us congratulate you on your win as well.
We are delighted that your withdrawal request has been processed successfully and promptly. Moreover, it is great to know that our support team managed to help you with the verification process.
We understand the fact that not all games are available to play with bonus funds can be disappointing. However, we have a great bonus wagering category on our site, where you can find the best slots for playing with bonuses.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Kind Regards,
Slotozen Casino Team
• 1 year ago
Hey there! I just wanted to share how awesome this site is. I tried out the frog game and hit the jackpot—seriously, the RTP is on point! I also withdrew some funds, and the support team was super helpful. They walked me through the document verification process step by step, which made everything so easy. I'm really happy I discovered this casino!
friendly support
fast withdrawal
good bonuses
Slotozen Casino
Dear Emily56,
Thank you for your positive feedback!
We're thrilled to hear that you enjoyed the frog game and had a great experience with it.
It's also awesome to know that our support team was able to assist you smoothly with the verification process.
Looking forward to seeing you at our casino even for more good times.
Kind Regards,
Slotozen Casino Team
• 1 year ago
I had a good time with Slotozen. Its sign up bonus was great although, there were some problems with receiving as I couldn’t verify my phone number and email. But the support team has resolved it pretty fast and they had a friendly attitude. Also, I want to highlight that there was a free lootbox from which I had won 10 free spins. I was amazed as I could have gotten additional spins to my signing up! I can’t believe my eyes, wow, I will definitely make a deposit and try my luck once more with the 1st deposit bonus.
nice design
friendly support
lootbox
sign up
Slotozen Casino
Dear Ameliabayer3,
Thank you for your feedback. It holds significant value for us.
Your perspective helps us understand what we are doing well and where we can improve.
We are thrilled that you like our bonuses and enjoyed the communication with our support team.
Thank you for choosing our casino.
If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.
Kind Regards,
Slotozen Casino Team
• 1 year ago
Slotozen is one of my favourite casinos. I have been there for a few months and it was only a positive experience. Support team is the best, always helpful and friendly, I like to talk to them even if I have no issues. I like bonuses and weekly promotions. I had a few withdrawals, and it was processed quite fast. However, it is necessary to keep in mind that verification may be required. I will definitely recommend Slotozen Casino to my friends.
Support team
Variety of games
Fast withdrawal
Verification process can take some time
Slotozen Casino
Dear Bonnnie2511,
Thank you for taking the time to write the feedback. It means a lot to us.
It is a great pleasure to know that you liked our casino and enjoyed your time with us. Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs
It brings us great joy to see our valued customers have a variety of bonuses to choose from.
We hope that the verification process will be more smooth for you in the future, and we hope to see you as a winner at our casino.
If you have any questions, please do not hesitate to reach out to our team at any time.
Slotozen Casino Team
• 3 years ago
Registered here and made deposit of 200 cad +200 bonus,
played 400 spins for about 10 minutes...I guess bad luck,
I decided to give another try and I had great win, Verification took about 5 minutes and withdrawal about 2 hours.
Great selection of games
Site looks nice
Fast Verification/Cash outs
So far nothing
Slotozen Casino
Dear Boss78,
We’re sorry to hear you didn’t get much luck upon your first playing with us, but we see that you still had quite a bit of wins.
Hopefully, you’ll get your lucky streak if you give us another chance! And our VIP managers would be happy to advise you on choosing games that would satisfy your interests.
Best of luck,
Slotozen Team
• 3 years ago
I can't say anything bad about Slotozen.
Casino delivers an outstanding online gambling experience. With friendly support staff, a diverse game selection, and a user-friendly interface, it's a joy to navigate and play. The visually stunning design enhances the overall atmosphere, while the efficient verification process ensures a secure environment. To my mind, Slotozen Casino is a top choice for players seeking a safe and enjoyable online gaming destination!
Slotozen Casino
Dear kate.lawrence0011!
We sincerely appreciate such a positive review of our casino!
Thank you for your kind words about our website design and your positive experience in general! Our team would also like to express our gratitude for the wonderful feedback on the support team. We do our best to provide our players with an excellent service.
Stay tuned for something new!
Wishing you a wonderful game and great wins!
Warmest regards,
SlotozenCasino
• 3 years ago
Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
Good games
Bas customer service
Bad bonus system
Slotozen Casino
Dear Ryanpokies,
To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.
Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.
Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).
However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account".
For more information, please follow this link: https://www.slotozen.com/terms-and-conditions
Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;)
We are looking forward to seeing you again!
Kind regards,
Slotozen Casino
• 3 years ago
like this casino for generous bonuses and quick cashouts. ussualy it takes no more then 1 day to receive my money. i think all my luck goes to this casino, but i like it)))))
good bonuses
quick cashouts
lucky games
Slotozen Casino
Dear Lion,
We are delighted that you like our website, thank you for your feedback!
With love,
Slotozen Team
• 3 years ago
I don't recommend it, I played with the bonus and the most interesting thing is that with strict bonus criteria and only 10x payouts of the bonus value in this casino, you don't even achieve 2% of the bonus fulfillment. The RTP is almost at 0, I also got 50 spins with the deposit and with it reached €8, even with this win you get nothing. Not to mention the free prizes during the game, it doesn't even show that they exist. I really don't know how such casinos can do business. I don't regret the 30€ and I don't even expect to get rich, but I expect at least a little respect for the players, not that the player has to respect the casino and they don't. Unfortunately, I no longer play in the casino, which is a black hole. Please don't talk about some kind of luck... Luck is on the side of the casino
Ne priporočam, igral sem z bonusom in najbol zanimivo je to da pri strogih kriterijih bonusa in samo 10x izplacilom vrrdnosti bonusa v tem kazinoju ne dosezes niti 2% izpolnitve bonusa.RTP je skoraj na 0, dobil sem tudi 50 vrtljajev pri pologu in z njim dosegel 8 €, tudi z tem dobitkom ne dobis nic. Da ne govorim o brezplačnih nagradnih igrah med igro, niti pokaže ne da obstajajo. Resnično ne vem kako lahko taki kazinoji poslujejo.Ni mi žal teh 30€ in niti ne pričakujem da bi dobil bogastvo ampak pričakujem vsaj malo spoštovanja do igralcev, ne pa da mora igralec spoštovati kazino oni pa ne. Žal ne igram več v kazinoji ki je črna luknja. Pa prosim ne govorite o nekakšni sreči .. Sreča je tu na strani kazinoja
Slotozen Casino
Dear Rile,
Thank you for your feedback.
We are very sorry that our casino has left such a negative impression on you. I want to draw your attention that x10 rule is described in our policy and game results do not depend on the casino, it is a random process.
With love, SLOTOZEN TEAM
• 3 years ago
Very good casino with an interesting design. I liked the bonuses, they are very generous.
I recommend this site.
Sehr gutes Casino mit interessantem Design. Ich mochte die Boni, sie sind sehr großzügig.
Ich empfehle diese Website.
Lots of bonuses
Viele Boni
flexible design
flexibles Design
Slotozen Casino
Dear Jenny,
Thank you for the wonderful feedback. We are delighted that our website has left you with such good emotions.
With love, Slotozen Team
• 4 years ago
Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often.
They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses.
Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.
The only reason I didn't give Slotozen 5 Stars, is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.
Deposit Bonuses as Cash and/or Free Spins
Regular Competitions and Promotions
Easy to Make Deposits and Accepts Crypto
Game Restrictions Due to Active Bonuses
• 4 years ago
This casino is my favourite by far. Very fair bonuses. And vip support has been amazing!
Slotozen Casino
Dear Nickypoxxx!
Thank you for your lovely feedback!
Happy you enjoyed our bonuses offer and our support services. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck!
Cheers,
Slotozen Team
• 4 years ago
BEWARE SCAM SCAM SCAMBEWARE SCAM SCAM SCAM
BEWARE SCAM SCAM SCAM
BEWARE SCAM SCAM SCAM
Slotozen Casino
Dear maroun 2021!
Thanks for your feedback!
Could you please share with us more info what impacted on your review?
Your reply is very important to us.
Thank you !
Best regards,
Slotozen Team
• 4 years ago
Signed up for a look and cannot get on live chat, have emailed several times with a screenshot of an issue, only to be answered by stay casino saying we would love to help but you need to go to live chat, but if you vote for us we will be happy to offer you some free spins. Sounds a little mickey mouse to me and probably should be avoided. Never got to play anything so cannot comment on that
none absolutely nothing
shambolic state of affairs
support is hopeless
Slotozen Casino
Dear Wollygog, so sorry you weren't completely happy with us. Our support team is available in live chat 24/7, except for a few short breaks throughout the day. So if we're offline, the moment you want to chat with us, try the chat just a bit later.
Enjoy your playing, and best of luck!
Best regards,
Slotozen Team
• 4 years ago
Registered, paid in, received a welcome bonus with the free spins, I received 2 euros. okay, no problem yet. after that i played down my entire deposit and the 100% bonus with about 350 spins without even mentioning a win of more than one euro and three scatters. So the rtp can certainly not be right in this casino. the bonus conditions alone are a pure rip-off. play somewhere else folks.
angemeldet einbezahlt, willkommensbonus erhalten bei den freispielen habe ich 2 euro bekommen. ok, noch kein problem. danach habe ich meine ganze einzahlung und den 100% bonus mit etwa 350 spins runtergespielt ohne einen gewinn über einen euro und von drei scatter ganz zu schweigen. also das mit dem rtp kann in diesem casino sicher nicht stimmen. alleine die bonusbedingungen sind eine reine abzocke. spielt woanders leute.
many providers
viele anbieter
nice page
schöne seite
almost everything
fast alles
Slotozen Casino
Dear franztheuerw,
Thanks for sharing your feedback.
We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.
Best regards,
Slotozen Team
• 4 years ago
I love this casino. Have made one deposit, didn't clear wagering requirements so no withdrawal yet. Customer support in live chat are awesome and some of the best in the business I've come across. I will definitely be making more deposits here.
Customer support
Very good game selection
Good design
Slotozen Casino
Dear Melin!
I think this is the absolute best review we've had so far! Thank you so much for your support, we appreciate it greatly. Hurry up to check out the latest releases and the best of luck! Love, Slotozen
• 4 years ago
The site of this casino is easy to navigate, and the look and feel are very good. Big welcome package.
Individual bonus offers, very nice to keep me coming back to the site.
Play'n Go is missing as a gaming supplier, but I recommend it because everything seems good.
I am a bit surprised about the bad rating, as I received my withdrawal. Positive feelings of this casino!
Slotozen Casino
Dear Aapeli!
We're so happy you enjoy playing with us. Yes, you are right Play'n Go is missing, but we have more than seventy other game providers, hope you found it good) Have fun and good luck on your new exciting gaming adventures coming!
Cheers,
SlotoZen Team
• 4 years ago
Played a few times. Good casino with a good selection of games, but overall expandable, and unfortunately with the usual country's restriction. The bonus is OK. Different deposit bonuses are available daily. Some are very good, some not.
Deposits, withdraw no problem from € 10.
The payment systems are all common and good.
Will play more
Slotozen Casino
Hello BlueJays!
Thank you for sharing your experience!
Could you tell us more about bonuses you don't like?
We do our best and improve SlotoZen every day.
• 4 years ago
This is a great Casino with outstanding graphics and speed. Slotozen is one of the best in crypto gambling. Good games variety. Support professional
Crypto friendly
Good selection of games
Customer service
Slotozen Casino
Dear Lucky_45!
Thank you for your feedback. It is much appreciated!
Glad you like SlotoZen. We do our best to improve our product for players. Love, Slotozen
• 4 years ago
The game itself was fun, I got to level 4 and for every level up you get free spins as a gift that you earned by depositing with real money... When I reached level 4 I wanted to claim my free spins for that you have to use the contact support they could only credit me with 30 free spins for level 4. I didn't get the other 40 free spins for level 1, 2 and 3 although I paid a lot of money for it and I am entitled to it... Not that the player may win something. Support was not that competent and slightly unfriendly... After they refused to credit me with my free spins I closed my account without hesitation or trying to keep me there the closure was carried out. Professional rip-off mafia hopefully the shop will soon go bankrupt and hopefully many people will read this and avoid the casino.... Mfg
Answer to the statement from the slotozen employee.
Nothing was automatically credited just because the switch was not active on the deposit bonus.
So for me these are two different types of bonuses, I like to do without a deposit bonus but I like to take advantage of the earned bonus, e.g. level up... Nicely made confusing so that the player is robbed of his money or wins nothing. ... rip-off!
An sich hat das Spielen spass gemacht, bin bis Level 4 gekommen und für jeden Level Aufstieg bekommt man freispiele als Geschenk was man sich verdient hat durch Einzahlungen mit echtgeld... Als ich Level 4 erreicht hab wollte ich meine freispiele beanspruchen dafür muss man den support kontaktieren die konnten mir nur 30 freispiele gutschreiben für den Aufstieg für Level 4 die anderen 40 freispiele habe ich nicht bekommen für den Aufstieg auf Level 1, 2 und 3 obwohl ich dafür viel Geld bezahlt habe und es mir zusteht... Bloß nicht das der Spieler eventuell was gewinnen kann. Support war nicht so kompetent und leicht unfreundlich... Nachdem die sich geweigert haben meine freispiele mir gutzuschreiben habe ich mein Konto geschlossen ohne zu zögern oder versucht mich da zu behalten wurde die schließung durchgeführt. Professionelle Abzocker Mafia hoffentlich geht der Laden bald pleite und hoffentlich lesen das viele Menschen und meiden das casino.... Mfg
Antwort zu dem statement vom slotozen Mitarbeiter.
Es wunde nichts automatisch gut geschrieben nur weil der schalter bei dem einzahlungs bonus nicht aktiv war.
Also für mich sind das zwei verschiedene Arten von bonus, einzahlungs bonus verzichte ich gerne drauf aber auf den verdienten bonus zb Level Aufstieg nehme ich gerne in Anspruch... Schön unübersichtlich gemacht damit der Spieler schön um sein Geld gebracht wird oder ja nichts gewinnt.... Abzocker!
Nothing good to report
Nichts gutes zu berichten
Poorly programmed site always some bugs
Schlecht programmierte Seite ständig irgendwelche Bugs
Confusing bonus rip-off system
Unübersichtliche bonus abzocksystem
Slotozen Casino
Dear Jeffboy83,
We’re sorry to hear our support team couldn’t meet your expectations.
Please note that all bonus awards for reaching a new VIP level are added automatically once conditions are completed. Support team does not credit them manually, but we are always happy to show our appreciation for any sufficient bonus free deposit activity with a personal bonus.
If you decide to give us another chance, we’ll be happy to have you back!
Best regards,
SlotoZen Team
• 4 years ago
I do not recommend playing here
En suosittele pelamaan täällä
Number of games
Pelien määrä
Poor customer service and confused
Huono asiakas palvelu ja sekava
Slotozen Casino
Hi Nox1986,
Thank you for your feedback.
Can you please tell us more about your experience?
What you are not satisfied with and how can we help you?
Slotozen Team
• 4 years ago
Registered here from Stay casino, they sent to me a lot of offers and i tried out it. Verification was very quick, easy to deposit, good bonuses, but problems with withdrawal to ewallet..its already 4th day and i havent got my little withdrawal to the skrill. Not sure if i will get it, because "ewallet and 4th day" isnt good for no one casino, they repeated that there is holiday deelay, but anyway i would chose another casino, not Slotozen.
Slotozen Casino
Hello sanchya,
Thanks for your feedback.
We apologize for this inconvenience. You are right, 4 days it’s a little bit longer, but now everything works properly and without delay.
Let us know, did you manage to withdraw your winnings?
Regards,
Slotozen Team
• 4 years ago
Don't sign up here. You do not get the first deposit bonus. Live chat keep fogging you off, saying that they are really busy or they are having technical problems. I would advise everyone to stay away from this casino and ask casinoguru to blacklist the casino. False misleading promotions is all this casino is good at. Avoid at all costs.
Good selection of games
Top providers
That's about all that is good.
Everything
Non existing bonus
Live chat is very. very poor.
Slotozen Casino
Hello ricky76,
Thanks for sharing your feedback.
We are really sorry for this inconvenience.
Can you tell us in more detail about your experience?
Which bonuses you did not get?
After we forward your request to the relevant department and get back to you with a prompt reply as soon as possible.
Slotozen Team
• 4 years ago
Registration is ok but before deposit is good to check withdrawal options. Only some crypto coins and no Trustly. Bank transfer minimum is 500€.
Closed my account right after reg in.
Register is quickly and easy
Withdrawal almost impossible
Slotozen Casino
Hello Jamethai777,
Thanks for sharing your feedback.
About the payment methods and withdrawal options.
It solely depends on the player’s location and availability of payment/withdrawal options provided by the provider.
For Finland we have the following options for withdrawal: CoinsPaid, Visa, MasterCard, Maestro, Netteler, Skrill, Rapid transfer by Skrill, Mifinity, Bank Transfer, Sticpay, and Siru Mobile.
We would be happy to see you in our casino again and provide assistance if you need some help with bonuses or the withdrawal procedure.
Regards,
Slotozen Team
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