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All42,270Opened780Unresolved5,628Resolved13,370Rejected22,492
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Our verdict No reaction

TCL99 Casino - Player is experiencing withdrawal issues.

Unresolved Submitted: 23 Oct 2023
Black points: 944
Disputed amount: A$5,400
Safety Index 1.0 Very low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 23 Oct 2023
Black points: 339
Disputed amount: €2,000
Safety Index 0.6 Very low
Our verdict Case closed

Brango Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 23 Oct 2023
Disputed amount: C$204
Safety Index 8.2 High
Our verdict Case closed

Polestar Casino - Player's balance confiscated due to bonus terms confusion.

Resolved Submitted: 23 Oct 2023
Disputed amount: €100
Safety Index 8.5 High
Our verdict Player stopped responding

OXI Casino - Player's struggling with self-exclusion in the casino.

Closed Submitted: 23 Oct 2023
Disputed amount: ??
Safety Index 8.5 High
Our verdict Other

Hot.Bet Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 23 Oct 2023
Disputed amount: 57,456 kr
Safety Index 0.6 Very low
Our verdict Case closed

Betsson Casino AR - Player's account has been unexpectedly blocked.

Resolved Submitted: 23 Oct 2023
Disputed amount: $17,000 ARS
Safety Index 8.9 High
Our verdict No reaction policy

GoldenLion.bet Casino - Player's request for account closure has been ignored.

Unresolved Submitted: 23 Oct 2023
Black points: 293
Disputed amount: €2,228.2
Safety Index 0.4 Very low
Our verdict Unjustified complaint

SpinAway Casino Ontario - Player’s balance was confiscated after an unexpected max bet breach.

Closed Submitted: 23 Oct 2023
Disputed amount: C$720
Safety Index 9.0 Very high
Our verdict No reaction policy

HugoBets Casino - Player's bonus was confiscated.

Unresolved Submitted: 23 Oct 2023
Black points: 16
Disputed amount: C$85
Safety Index 4.1 Low
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