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All43,618Opened904Unresolved5,855Resolved13,828Rejected23,031
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Our verdict Unjustified complaint

Pokies2Go Casino - Player's account was closed due to alleged multiple accounts.

Closed Submitted: 24 Jan 2024
Disputed amount: €60
Safety Index 6.0 Below average
Our verdict No reaction

Bet1000 Casino - Player's withdrawal attempt unfulfilled due to casino closure.

Unresolved Submitted: 24 Jan 2024
Black points: 212
Disputed amount: €270
Safety Index 5.7 Below average
Our verdict Player stopped responding

Lapilanders Casino - Player breached self-exclusion and seeks refund.

Closed Submitted: 24 Jan 2024
Disputed amount: €2,000
Safety Index 4.9 Low
Our verdict Justified complaint

Wins Royal Casino - Player's bets voided due to unclear wagering requirements.

Unresolved Submitted: 24 Jan 2024
Black points: 500
Disputed amount: $1,000
Safety Index 3.3 Very low
Our verdict Player stopped responding

WinOlot Casino - Player’s withdrawal is delayed.

Closed Submitted: 24 Jan 2024
Disputed amount: €5,000
Safety Index 4.9 Low
Our verdict Player stopped responding

Spinanga Casino - Player's withdrawal is delayed.

Closed Submitted: 24 Jan 2024
Disputed amount: €500
Safety Index 8.0 High
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal was cancelled without explanation.

Unresolved Submitted: 24 Jan 2024
Black points: 155
Disputed amount: £550
Safety Index 0.6 Very low
Our verdict No reaction policy

Lucky Wilds Casino - Player's €400 withdrawal is delayed.

Unresolved Submitted: 24 Jan 2024
Black points: 55
Disputed amount: €400
Safety Index 3.9 Low
Our verdict Case closed

Dexterbet Casino - Player cannot withdraw his winnings.

Resolved Submitted: 24 Jan 2024
Disputed amount: €800
Safety Index 5.2 Below average
Our verdict Unjustified complaint

Cyber.bet Casino - Player's winnings confiscated by casino.

Closed Submitted: 24 Jan 2024
Disputed amount: €9,500
Safety Index 2.1 Very low
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