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All43,644Opened907Unresolved5,859Resolved13,834Rejected23,044
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Our verdict Player stopped responding

MyStake Casino - Player struggling with account verification process.

Closed Submitted: 18 Feb 2024
Disputed amount: £2,000
Safety Index 9.7 Very high
Our verdict Unjustified complaint

24slots Casino - Blocked player lost money on another platform by the same operator.

Closed Submitted: 18 Feb 2024
Disputed amount: €650
Safety Index 2.4 Very low
Our verdict Other

MONOPOLY Casino UK - Player allowed to deposit post self-exclusion.

Closed Submitted: 18 Feb 2024
Disputed amount: £800
Safety Index 9.8 Very high
Our verdict Other

Suprabets Casino - Player's account closed and access blocked.

Closed Submitted: 18 Feb 2024
Disputed amount: $600
Safety Index 4.6 Low
Our verdict Case closed

ReadyCasino - Dispute over bonus winnings limit at casino.

Resolved Submitted: 18 Feb 2024
Disputed amount: €360
Safety Index 6.6 Fresh casino
Our verdict Player stopped responding

Joker8 Casino - Player experiences frequent disconnections and misinformation.

Closed Submitted: 17 Feb 2024
Disputed amount: €200
Safety Index 7.5 Above average
Our verdict Unjustified complaint

1win Casino - Player's account is blocked due to alleged fraud.

Closed Submitted: 17 Feb 2024
Disputed amount: 2,992,527 INR
Safety Index 8.7 High
Our verdict Player stopped responding

iWild Casino - Player's withdrawal of winnings is delayed due to pending account verification.

Closed Submitted: 17 Feb 2024
Disputed amount: C$932
Safety Index 9.8 Very high
Our verdict No reaction policy

Svenplay Casino - Player’s account reopened despite self-exclusion request.

Unresolved Submitted: 17 Feb 2024
Black points: 106
Disputed amount: €740
Safety Index 4.1 Low
Our verdict Case closed

Verde Casino - Player experiences repeated KYC verification requests.

Resolved Submitted: 17 Feb 2024
Disputed amount: €350
Safety Index 8.9 High
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