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All38,170Opened1,041Unresolved4,876Resolved11,958Rejected20,295
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Our verdict Case closed

OXI Casino DE - Player’s attempt to self-exclude from the casino was overlooked due to a technical error.

Resolved Submitted: 15 May 2023
Disputed amount: €2,500
Safety Index:Above average
Our verdict No reaction policy

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 May 2023
Black points: 198
Disputed amount: £1,100
Safety Index:Very low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 15 May 2023
Black points: 74
Disputed amount: £270
Safety Index:Very low
Our verdict No reaction policy

Vegas Rio Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 May 2023
Black points: 20
Disputed amount: $100
Safety Index:Above average
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 15 May 2023
Black points: 36
Disputed amount: £100
Safety Index:Very low
Our verdict Case closed

21LuckyBet Casino - Player’s withdrawal is delayed.

Resolved Submitted: 14 May 2023
Disputed amount: £2,600
Safety Index:Below average
Our verdict Player stopped responding

1001 Bingo Casino - Player’s withdrawal has been delayed.

Closed Submitted: 14 May 2023
Disputed amount: €34
Safety Index:Low
Our verdict Case closed

PalmSlots Online Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 14 May 2023
Disputed amount: £500
Safety Index:Very low
Our verdict Case closed

LuckyBlock Casino - Player's account was blocked.

Resolved Submitted: 14 May 2023
Disputed amount: $1,500
Safety Index:Low
Our verdict Regulator: Casino was right

Maverick Games Casino - Player has not passed the verification.

Closed Submitted: 14 May 2023
Disputed amount: $4,100
Safety Index:Above average
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