HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,044Opened918Unresolved5,349Resolved12,898Rejected21,879
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

BillyBets Casino - Player's account closure request is ignored.

Resolved Submitted: 22 Apr 2026
Disputed amount: €50
Safety Index 6.7 Above average
Our verdict Insufficient evidence from player

Mania Casino - Player's withdrawal is delayed.

Closed Submitted: 22 Apr 2026
Disputed amount: £652
Safety Index 4.4 Low
Our verdict Case closed

RX Casino - Player is having issues with deposit.

Resolved Submitted: 22 Apr 2026
Disputed amount: £100
Safety Index 1.4 Very low
Our verdict Case closed

Wild Robin Casino - Player’s withdrawal is delayed.

Resolved Submitted: 22 Apr 2026
Disputed amount: €30
Safety Index 6.7 Above average
Current status Waiting for Casino Guru to reply 4d 18h 1m 38s

GrandClub Casino - Player's withdrawal is delayed.

Opened Submitted: 22 Apr 2026
Safety Index 8.6 High
Our verdict Case closed

Oro.gg Casino - Player's withdrawal has been delayed.

Resolved Submitted: 22 Apr 2026
Disputed amount: €500
Safety Index 5.2 Below average
Our verdict Case closed

Mafia Casino - Player's withdrawal is delayed.

Resolved Submitted: 22 Apr 2026
Disputed amount: ??
Safety Index 8.0 High
Our verdict Player stopped responding

Dragonia Casino - Player’s withdrawals are delayed and blocked.

Closed Submitted: 22 Apr 2026
Disputed amount: €92,000
Safety Index 8.0 High
Our verdict No reaction policy

mitobet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 22 Apr 2026
Black points: 40
Disputed amount: 103 USD₮
Safety Index 5.6 Below average
Our verdict Case closed

Cazeus Casino - Player’s account has not been closed as requested.

Resolved Submitted: 22 Apr 2026
Disputed amount: €500
Safety Index 7.3 Above average
Show more complaints (+10)
Showing 2,651 - 2,660 of 41,044 complaints
1...265 266 267...4,105
Go to pageof 4,105 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.