Weltbet Casino - Player’s deposit has not been received.

hello

i deposited €40 on 17h of June on this website but funds didn't arrive

i then contacted the chat and they told me to send a pdf copy of the transaction to their support mail support@weltbet.com but this was not resolved

then i made some searches and found out that unfortunately this site is a scam without a valid licence as you wrote on another player's complaint

is it possible for you to try to reach them or there's nothing that can be done?

https://casino.guru/complaints/weltbet-casino-player-s-winnings-have-been-confiscated

thanks

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila