HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,016Opened943Unresolved5,050Resolved12,302Rejected20,721
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Bet1000 Casino - Player’s withdrawal is unjustly delayed.

Closed Submitted: 23 Sep 2023
Disputed amount: €200
Safety Index:Below average
Our verdict Player stopped responding

Dachbet Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 Sep 2023
Disputed amount: €4,000
Safety Index:Very low
Our verdict Case closed

500 Casino - Player’s winnings are confiscated.

Resolved Submitted: 23 Sep 2023
Disputed amount: €24,000
Safety Index:High
Our verdict Other

Tipico Casino DE - Player experiences withdrawal delay and customer service issues.

Closed Submitted: 23 Sep 2023
Disputed amount: €580
Safety Index:Very high
Our verdict Other

Boomerang.Bet Casino - Player’s withdrawal is being consistently delayed.

Closed Submitted: 23 Sep 2023
Disputed amount: €780
Safety Index:High
Our verdict Case closed

Silverplay Casino - Player claims that payment has been delayed.

Resolved Submitted: 23 Sep 2023
Disputed amount: €4,000
Safety Index:Below average
Our verdict Player stopped responding

Verde Casino - Player encounters payout delay.

Closed Submitted: 23 Sep 2023
Disputed amount: €250
Safety Index:Very high
Our verdict Player stopped responding

Lucky7even Casino - Player's deposit is not reflecting in account.

Closed Submitted: 23 Sep 2023
Disputed amount: 1,700 INR
Safety Index:High
Our verdict Player stopped responding

GrandWin Casino - Player’s deposit not credited to casino account.

Closed Submitted: 23 Sep 2023
Disputed amount: €25
Safety Index:Above average
Our verdict Player stopped responding

21bets Casino - Player’s winnings confiscated after self-exclusion.

Closed Submitted: 23 Sep 2023
Disputed amount: €4,816
Safety Index:Very low
Show more complaints (+10)
Showing 25,791 - 25,800 of 39,016 complaints
1...2,579 2,580 2,581...3,902
Go to pageof 3,902 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.