HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,034Opened925Unresolved5,349Resolved12,883Rejected21,877
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Blaze Spins Casino - Player requests refund for deposits from restricted country.

Closed Submitted: 26 Apr 2026
Disputed amount: €110
Safety Index 8.1 High
Our verdict Case closed

BigClash Casino - Player's account has been closed.

Resolved Submitted: 26 Apr 2026
Disputed amount: €315
Safety Index 8.8 High
Our verdict Case closed

Kingmaker Casino - Player's account balance has been confiscated.

Resolved Submitted: 26 Apr 2026
Disputed amount: €2,450
Safety Index 3.6 Low
Our verdict Case closed

LuckyVibe Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 26 Apr 2026
Disputed amount: €4,000
Safety Index 8.4 High
Our verdict Player stopped responding

Wonder Luck Casino - Player's withdrawal is delayed.

Closed Submitted: 26 Apr 2026
Disputed amount: €350
Safety Index 6.2 Below average
Our verdict Insufficient evidence from player

Tea Spins Casino - Player's account was reopened despite self-exclusion issues.

Closed Submitted: 26 Apr 2026
Disputed amount: £3,500
Safety Index 4.0 Low
Our verdict No reaction policy

Smash Casino - Player's account has been closed without reason.

Unresolved Submitted: 26 Apr 2026
Black points: 40
Disputed amount: €230
Safety Index 4.5 Low
Our verdict No reaction policy

Extreme Spins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 26 Apr 2026
Black points: 84
Disputed amount: €250
Safety Index 0.7 Very low
Our verdict Other

4raBet Casino - Player’s account has been closed.

Closed Submitted: 26 Apr 2026
Disputed amount: 4,051 INR
Safety Index 8.1 High
Our verdict Player stopped responding

Winshark Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 26 Apr 2026
Disputed amount: A$500
Safety Index 8.6 High
Show more complaints (+10)
Showing 2,511 - 2,520 of 41,034 complaints
1...251 252 253...4,104
Go to pageof 4,104 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.