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All41,247Opened862Unresolved5,404Resolved13,001Rejected21,980
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Our verdict Player stopped responding

MyStake Casino - Player claims that payment has been delayed.

Closed Submitted: 12 Feb 2024
Disputed amount: £26,618
Safety Index 9.7 Very high
Our verdict No reaction policy

BigWins Casino - Repeatedly cancelled withdrawal requests by player.

Unresolved Submitted: 12 Feb 2024
Black points: 237
Disputed amount: £1,012
Safety Index 0.5 Very low
Our verdict Other

Slotexo Casino - Player's withdrawal disappeared from her account.

Closed Submitted: 12 Feb 2024
Disputed amount: €600
Safety Index 7.8 Above average
Our verdict Other

7Slots Casino - Player’s withdrawal process delayed for account review.

Closed Submitted: 12 Feb 2024
Disputed amount: $2,200,000 CLP
Safety Index 8.7 High
Our verdict Player stopped responding

Slotimo Casino - Player's self-exclusion request is ignored.

Closed Submitted: 12 Feb 2024
Disputed amount: €1,400
Safety Index 0.0 Very low
Our verdict No reaction policy

Gxmble Casino - Player's account blocked amid pending withdrawal.

Unresolved Submitted: 12 Feb 2024
Black points: 341
Disputed amount: €2,000
Safety Index 1.7 Very low
Our verdict Unjustified complaint

1win Casino - Player's account blocked after withdrawal attempt.

Closed Submitted: 12 Feb 2024
Disputed amount: $1,027,364 ARS
Safety Index 8.8 High
Our verdict Case closed

Spinanga Casino - Player's account closed after self-exclusion request.

Resolved Submitted: 12 Feb 2024
Disputed amount: €35
Safety Index 8.4 High
Our verdict Player stopped responding

Superb Casino - Player is unable to close the casino account.

Closed Submitted: 12 Feb 2024
Disputed amount: ??
Safety Index 1.8 Very low
Our verdict Other

WinOlot Casino - Player struggles to self-exclude due to gambling addiction.

Closed Submitted: 12 Feb 2024
Disputed amount: ??
Safety Index 4.5 Low
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