HomeOnline CasinosGratoWin Casino Review
GratoWin Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (29)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Sofort Banking
  • Multibanco
  • Boleto Bancario
Withdrawal limits
 per month
€500
Unigad Trading N.V.
2019
> $5,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion33Payment methods29
Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
Recommended casinos for you
Drake Casino Logo
1.Drake Casino
Guru choice
Rich Palms Casino Logo
2.Rich Palms Casino
Great customer support
Spinfinity Casino Logo
3.Spinfinity Casino
Live chat available 24/7
El Royale Casino Logo
4.El Royale Casino
Wide selection of payment methods
Show more

GratoWin Casino Review

This review examines GratoWin Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. GratoWin Casino has a Below average Safety Index of 5.2, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Read our GratoWin Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of GratoWin Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of GratoWin Casino, we meticulously evaluated and analyzed the Terms and Conditions of GratoWin Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider GratoWin Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature GratoWin Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in GratoWin Casino having a Safety Index of 5.2, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: GratoWin Casino is linked to 9 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of GratoWin Casino. They had a positive effect.

Terms and Conditions of GratoWin Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of GratoWin Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding GratoWin Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.

User feedback and reviews of GratoWin Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, GratoWin Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

GratoWin Casino is owned by Unigad Trading N.V., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

GratoWin Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

GratoWin Casino supports 29 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, Sofort Banking, Multibanco, Boleto Bancario, Maestro, PostePay, Todito cash, Western Union, Bank transfer, Flexepin, Pay With Click, Pago Efectivo, SPEI, blik, WebPay, PIX, OXXO, Tambo, MiFinity, Rapid Transfer, CashtoCode, Coinspaid, Interac e-Transfer, Interac, Cashlib.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 500 per month No win limit
BRL 2,500 per month
CLP 500,000 per month
MXN 10,000 per month
PEN 2,500 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at GratoWin Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes No No
Portuguese Yes No No
German Yes Yes Yes
Finnish Yes No No
Italian Yes Yes Yes
French Yes Yes Yes
Polish Yes No No
Dutch No Yes Yes
Arabic Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at GratoWin Casino, your account, withdrawals, or anything else. According to our tests and collected information, GratoWin Casino has a good customer support.

GratoWin Casino slots and casino games

Players can enjoy these types of casino games at GratoWin Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other games, Crash games, Live shows.

Casino games supplied by 35 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, GameArt, Endorphina, Wazdan, MrSlotty, Betgames, Salsa Technology, Smartsoft Gaming, Gamebeat, Turbo Games, Espresso Games, Platipus, Macaw Gaming, Skywind Group, Mancala Gaming, Caleta Gaming, Aviatrix, Spribe, CT Interactive, TrueLab Games, Reevo, Spinoro, Onlyplay, Hacksaw Gaming, Amusnet (EGT), Melterrea, PGsoft (Pocket Games Soft).

GratoWin Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 8 bonuses from GratoWin Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated GratoWin Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (29)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Sofort Banking
  • Multibanco
  • Boleto Bancario
Withdrawal limits
 per month
€500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (9)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (35)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Big Time Gaming
  • Yggdrasil Gaming
  • Evolution Gaming
  • GameArt
  • Red Tiger Gaming
CASINO SCREENSHOTS
gratowin_casino_homepage_desktop
gratowin_casino_homepage_mobile

Positives

  • Nice and swift customer support & fast withdrawals
  • Live dealer games are available

Negatives

  • Low withdrawal limits for new players
  • Limited responsible gaming options
  • Live chat support is not available 24/7

Interesting facts

  • Medium sized international casino
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Natalia Burlutskaia Last updated: 15 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

GratoWin Casino bonuses

Browse all bonuses offered by GratoWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (2)

User reviews of GratoWin Casino

This is a place to share experience with GratoWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
Without identity documents they accepted the payments not made by me, my minor son and they did not ascertain who he was and I did not get any response from the casino, without any license Italy Amns not sure, it is important that they collect. to withdraw they would have liked an identity document, utility bill and more, please.
GratoWin Casino
Hello Maldok020878,

Thank you for your message and the feedback provided.

My name is Edwin and i am Customer Service Team's representative here at Gratowin.

First of all, here at Gratowin, we always strive to treat all our customers fairly and in accordance with the established company rules and terms and conditions. After reviewing your initial refund request made back in July 2022, i can see that our colleagues responded to you immediately and explained why your refund request could not be accomodated. As confirmed previously, the deposits were approved with a 3D secure code by the card holder and the refund could not fulfilled for this reason.

Below i would like also to quote important condition that you can find and read in the User Agreement section on our website:

https://secure.gratowin.com/#/help/user-agreement

Limitations of Liability

"You agree that you are free to choose to use the Gratowin services and do so at your sole discretion and risk. The Company shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your, or any third party’s, use the services, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage). "

That being said, i am afraid our previous reply to you will stand and we will not be able to fulfill your refund request.

I hope the above information will clarify the situation. Please feel free to revert back to our customer service team if needed by contacting us via chat or email (support@gratowin.com).

Kind regards,
Edwin R.

Gratowin Customer Service Team
Safety Index explained

Safety Index of GratoWin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GratoWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: 2,500 S/. / month

Complaints about GratoWin Casino and related casinos (150)

150All0Opened1Not solved43Solved106Rejected

Complaints directly about GratoWin Casino

Complaints about related Gratorama Casino (Same management)

Complaints about related Winorama Casino (Same management)

Complaints about related ScratchMania Casino (Same management)

Complaints about related Playoro Casino (Same management)

Complaints about related WinsPark Casino (Same management)

Show more complaints (+42)
Discussion

GratoWin Casino Discussion

Discuss anything related to GratoWin Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

GratoWin Casino payment methods

Currencies
USD,CAD,EUR,BRL,CHF,CLP,INR,JPY,MXN,NOK,NZD,PEN,PLN,SEK,THB,ZAR
flash-message-reviews
User reviews – Write own casino reviews and share your experience
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news