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GratoWin Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Withdrawal limits
 per month
$3,000
Unigad Trading N.V.
2019
> $5,000,000
  • Curaçao (GCB)
Overview Bonuses User reviews 2 Reputation explained Discussion 3 Payment methods 13

GratoWin Casino Review

We've thoroughly reviewed GratoWin Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. GratoWin Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, GratoWin Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: GratoWin Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

GratoWin Casino has a withdrawal limit of $3,000 per month, which we consider to be a very low value. If you manage to win big, you might struggle to withdraw your money all at once and it might take you several months or years to actually get all of it. If you plan to play higher stakes, it's advisable to look for a casino with a higher withdrawal limit or ideally without a limit altogether.

GratoWin Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Withdrawal limits
 per month
$3,000

Games
Show all (15)

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
All languages (12)
English live chat
All languages (12)

Positives

  • Phone customer support available
  • Simple and clean website design
  • Live dealer games are available
  • Fast and professional customer support

Negatives

  • Low withdrawal limits for new players
  • Small selection of game providers
  • No game provider filter
  • Not all payment methods are available for all countries

Interesting facts

  • Small casino popular in France
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Burak Onder Last updated: 16 Dec 2022 Anything incorrect or missing? Let me know
Casino Bonuses

GratoWin Casino bonuses

Browse all bonuses offered by GratoWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (2)

User reviews of GratoWin Casino

This is a place to share experience with GratoWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

1.0

Rated by 2 users

5 0x
4 0x
3 0x
2 0x
1 2x

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Casino Guru

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• 6 months ago
Without identity documents they accepted the payments not made by me, my minor son and they did not ascertain who he was and I did not get any response from the casino, without any license Italy Amns not sure, it is important that they collect. to withdraw they would have liked an identity document, utility bill and more, please.
GratoWin Casino
Hello Maldok020878,

Thank you for your message and the feedback provided.

My name is Edwin and i am Customer Service Team's representative here at Gratowin.

First of all, here at Gratowin, we always strive to treat all our customers fairly and in accordance with the established company rules and terms and conditions. After reviewing your initial refund request made back in July 2022, i can see that our colleagues responded to you immediately and explained why your refund request could not be accomodated. As confirmed previously, the deposits were approved with a 3D secure code by the card holder and the refund could not fulfilled for this reason.

Below i would like also to quote important condition that you can find and read in the User Agreement section on our website:

https://secure.gratowin.com/#/help/user-agreement

Limitations of Liability

"You agree that you are free to choose to use the Gratowin services and do so at your sole discretion and risk. The Company shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your, or any third party’s, use the services, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage). "

That being said, i am afraid our previous reply to you will stand and we will not be able to fulfill your refund request.

I hope the above information will clarify the situation. Please feel free to revert back to our customer service team if needed by contacting us via chat or email (support@gratowin.com).

Kind regards,
Edwin R.

Gratowin Customer Service Team
Reputation explained

Reputation rating of GratoWin Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of GratoWin Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

7.2/10
Casino group revenues (last 4 years): Very big
Terms and conditions: Somewhat unfair
Blacklists: None
Size to complaints ratio : Very good
Other factors: Very negative
Responsible gambling tools: Good

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: €3,000 / month

Complaints about GratoWin Casino and related casinos (134)

134 All 0 Opened 0 Not solved 40 Solved 94 Rejected

Complaints directly about GratoWin Casino

Complaints about related Gratorama Casino (1)

Complaints about related Winorama Casino (30)

Resolved Our verdict

Case closed

Disputed amount: 50 CHF
Winorama Casino
8.9/10 Very good reputation
Submitted: 28 Jan 2020
Resolved Our verdict

Case closed

Disputed amount: €7,000
Winorama Casino
8.9/10 Very good reputation
Submitted: 27 Dec 2019

Complaints about related ScratchMania Casino (Same management)

Complaints about related WinsPark Casino (Same management)

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Discussion

GratoWin Casino Discussion

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Casino Guru

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Payment methods

GratoWin Casino payment methods

Currencies
USD, EUR
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