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All40,625Opened896Unresolved5,280Resolved12,773Rejected21,676
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Our verdict Failed self-exclusion

BookofCasino - Player's request for self-exclusion has been ignored.

Unresolved Submitted: 14 May 2024
Black points: 3,947
Disputed amount: €7,300
Safety Index 2.5 Very low
Our verdict Player stopped responding

Admiral Casino - Player’s deposit not credited to casino account.

Closed Submitted: 14 May 2024
Disputed amount: €200
Safety Index 9.7 Very high
Our verdict Case closed

Betvisa Casino - Player struggles with self-exclusion.

Resolved Submitted: 14 May 2024
Disputed amount: ??
Safety Index 4.9 Low
Our verdict No reaction

AussieBT Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 14 May 2024
Black points: 1,686
Disputed amount: A$8,600
Safety Index 0.2 Very low
Our verdict Unjustified complaint

WestCasino - Player’s self-exclusion was ignored.

Closed Submitted: 14 May 2024
Disputed amount: €600
Safety Index 8.0 High
Our verdict Unjustified complaint

Nine Casino - Player's casino account was closed shortly after registration.

Closed Submitted: 14 May 2024
Disputed amount: ??
Safety Index 8.8 High
Our verdict Player stopped responding

WestCasino - Player believes that their withdrawal has been delayed.

Closed Submitted: 14 May 2024
Disputed amount: €300
Safety Index 8.0 High
Our verdict Case closed

Winshark Casino - Player is experiencing a delayed payout.

Resolved Submitted: 14 May 2024
Disputed amount: €500
Safety Index 8.6 High
Our verdict Unjustified complaint

WikiLuck Casino - The player struggles with account closure due to gambling addiction.

Closed Submitted: 14 May 2024
Disputed amount: €500
Safety Index 4.7 Low
Our verdict Other

JokaBet Casino - Player's refund request has been denied.

Closed Submitted: 14 May 2024
Disputed amount: £1,100
Safety Index 8.5 High
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