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GGBet Casino review

8.9/10Safety Index High by Casino Guru

GGBet Casino review

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Withdrawal limits

per month

899,970 ₴

per day

29,999 ₴

Owner GGBET LLC

Established 2023

Estimated annual revenues

> $100,000,000

Licensing Authorities

Ukraine

OverviewBonusesUser reviews121Safety Index explainedDiscussion1Payment methods4

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

GGBet Casino Review

Our independent casino review team has taken a detailed look at GGBet Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, GGBet Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Keep reading our GGBet Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of GGBet Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our GGBet Casino review, we extensively examined and analyzed the Terms and Conditions of GGBet Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

According to our approximate calculation or collected information, GGBet Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find GGBet Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, GGBet Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

GGBet Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of GGBet Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to GGBet Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and assessment of GGBet Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

GGBet Casino has a Mixed User feedback score based on the 121 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

GGBet Casino company information and licenses

GGBet Casino belongs to GGBET LLC and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

GGBet Casino is licensed by regulatory authorities in Ukraine.

About payment methods and win and withdrawal limits

GGBet Casino accepts 4 payment options. This includes: Mastercard, VISA, ApplePay, Google Pay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
UAH 29,999 per day	No win limit
UAH 899,970 per month

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at GGBet Casino.

Language	Website	Customer support	Live chat
English			24/7
Ukrainian			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at GGBet Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say GGBet Casino has a good customer support based on the responses we have received during our testing.

GGBet Casino slots and casino games

You can play these types of games at GGBet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Live games, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 64 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, TaDa Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, Big Time Gaming, Evoplay, Push Gaming, SA Gaming, GameArt, Endorphina, Wazdan, Spinomenal, 1X2 Network, Iron Dog Studio, OMI Gaming, Betgames, Ho Gaming, Smartsoft Gaming, Fantasma Games, Prospect Gaming, Turbo Games, Platipus, Slotopia, Swintt, Amigo Gaming, Aviatrix, Spribe, OneTouch, Kiron Interactive, Mobilots, Galaxsys, Dragoon Soft, Revolver Gaming, Triple Profits Games (TPG), Mascot Gaming, Champion Studio, SlotMill, Vivo Gaming, Onlyplay, PlayPearls, Gaming Corps, Naga Games, OctoPlay, Fugaso, RTG Slots, AvatarUX, Retro Gaming, Live88, Gamzix, Kalamba Games, CT Interactive, Popiplay, Manna Play, PatePlay, Rogue Gaming, 7Mojos, Hacksaw Gaming, Netgame, Spin Fury Gaming.

GGBet Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 7 bonuses from GGBet Casino, including:

150% up to 20,000 ₴ and up to 125 extra spins
150% up to 30,000 ₴ and up to 150 extra spins
150% up to 50,000 ₴ and up to 150 extra spins
150% up to 50,000 ₴ and up to 150 extra spins
150% up to 50,000 ₴ and up to 150 extra spins
Up to 350 EXTRA SPINS on Coin Win: Hold the Spin
200% up to 50,000 ₴

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

per month

899,970 ₴

per day

29,999 ₴

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

No jackpot games

Live games

No poker

No craps

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (64)

Casino screenshots

Positives

Extensive collection of games from multiple providers
Mobile casino app for Android and iOS
Various responsible gaming options available

Negatives

Many restricted slots for bonus play
Only one currency is accepted

Author: Ivana Fabianova Last updated: 16 Jan 2026 Anything incorrect or missing?Let me know

GGBet Casino bonuses

Browse all bonuses offered by GGBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of GGBet Casino

This is a place to share experience with GGBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 121 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Deno10

Bronze

Croatia

• 1 month ago

I make big win and wait withdrawn 10 work days.every day customer service write soon as possible.

Its passed a month and i still wait wuthdrawn..very dissapointing and non-professional..They still hold my money and every time they explain that they checked.

10 work days wait withdrawn
32work days wait withdrawn

GGBet Casino

We appreciate you taking time to share a feedback!

We’ve reviewed your account and can confirm that you currently have several withdrawal requests in progress. Each of them is being processed in full compliance with our Rule 8.3.1, which states that the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and internal security checks.

These verifications are an essential part of ensuring the safety and integrity of all transactions on our platform. Your requests are moving through the standard process, and once all necessary checks are completed, the funds will be successfully released.

We kindly ask you to remain patient - everything is on track, and there’s no need to worry.

Jayzee87

Bronze

Sweden

• 2 months ago

It's fine to deposit money but when you want to withdraw it takes forever and I've been waiting for 8 days and still haven't received my money. Customer service doesn't give any answers at all. Small amounts can be withdrawn quickly otherwise not. I've tried for several days to contact customer service but as I said they have the same text that copies and pastes. I understand that sometimes it takes longer but not as long as now and especially when you don't give the customer any answers

Withdrawals can take weeks
Uttagen kan ta veckor
Customer service never gives answers but copies and pastes
Kundservice ger aldrig svar utan kopierar och klistrar in

GGBet Casino

Thank you for writing a feedback!

We understand how frustrating it can feel to wait longer than expected for your withdrawal, and we truly appreciate your patience. After reviewing your case, we can confirm that your withdrawal requests are being processed in accordance with our Rule 8.3.1, which outlines that each withdrawal is reviewed individually and may require additional time depending on the regulatory and security checks involved.

These procedures are essential for ensuring the safety and integrity of all financial operations on our platform - they help protect both players and the system from potential risks.

Your funds are secure, and as soon as these checks are finalized, the withdrawal will be completed successfully.

We understand your concern about the communication - our team is doing their best to provide updates while the process is ongoing. Our operators are always giving all possible information they can.

Tuvenoi

Bronze

Austria

• 6 months ago

The withdrawals at GG.BET are simply execrable. You can deposit in seconds, but when it’s time to get your money back, you’re ignored or fed copy-paste excuses for weeks.

Having to wait over 20–25 days (or longer) for a payout is ridiculous and completely unprofessional. This isn’t some back-alley casino—at least it pretends to be an established bookmaker, but in reality, they operate like amateurs.

Don’t be fooled by the polished website or the fake 5-star reviews they clearly incentivize with bonuses. The truth is simple: if you want your winnings paid in a reasonable time, look elsewhere.

GG.BET should be ashamed of how they treat customers.

Withdrawals are absolutely disgraceful

GGBet Casino

We sincerely regret that your experience with withdrawals did not meet your expectations. Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.

We take such matters very seriously and want to investigate your case in detail. Could you please provide us with your user ID or the email associated with your account. This will allow us to review your transaction and provide you with a precise update.

We appreciate your patience and look forward to resolving this issue as quickly as possible.

Kind regards,
GG.BET Team

Ismet12345

Bronze

Macedonia

• 8 months ago

I LIKE PLAYING HERE,DEPOSITS IS EASY TO DO,THEIR SUPPORT IS THERE TO NOT GIVE ANSWERS,NOT THE OPPOSITE!!!WITHDRAWALS ARE NOT TRANSFERED,I THINK THE JUST GONNA SEIE THE MONEY ,IM VERIFIED THERE AND NOW IS ALMOST MONTH WHEN I REQUESTED WITHDRAWAL ,THEY SAID ONLY TO WAIT ,BUT STILL NOT TRANSFERING PAYOUT,ALTHOUGH THE SAID EVERYTHING IS OK,JUST THEY NEED TO SLOWLY MAKE SECURITY CHECKS,BUT I THINK THEY JUST WAITING PLAYERS TO LOSE PATIENCE AND CONTINUE TO PLAY AND EVENTUALLY LOSE THE MONEY THERE,IN MY CASE I DID TRIED THAT,BUT INSTEAD OF LOSING,I WON NICE AMOUNT,BUT STILL THINK THEY WILL WAIT ON THAT AMOUNT TO BE SPEND AGAIN...THEY STILL WAIT...IM STILL DOING OK...WINNING

SLOW,SLOW,IMPOSIBLE TO WITHDRAW MONEY,SINCE THEY CHANGE THE TERMS AND THAT TERMS ARE EXCLUDING THEM TO EVEN TRANSFER MONEY???
POOR SUPPORT TEAM,GIVING DIFFERENT ANSWERS FOR SAME QUESTIONS

Qba78

Bronze

Netherlands

• 8 months ago

Payment (id 0ef6cf89-9138-408d-a339-bd4dd8728fc3) ordered on 23.04.2025. Today is the 5th business day and it still has the status "new"! 2 hours after the order on 23.04, despite previous withdrawals without verification, they inform me that I have to do KYC and reject the first withdrawal order. I did it quickly, it worked. I order again on Skrill, this time they reject it because the amount is too large for a single withdrawal.. (I ordered the same thing before, the system divided it into several smaller ones... now somehow it couldn't and they rejected it...) I order again on Skrill, I divide it into several orders... Believe me, from my experience on Skrill I have immediately from other casinos and here the status is still "new". After correspondence on the chat (already nervous, unfortunately) despite the fact that I ordered these several amounts at once, they send me only one, and the second one still (to this day) has the status "new"! Translations pasted by employees in chat are always the same (word for word). That the regulations, that they process, that the finance department does what it can.
I wrote an email to support and they didn't even respond.
Regulations point 8.3.1
🥱.
Judge for yourself:
8.3.1 "The time of processing withdrawal requests depends on the procedures required to meet regulatory standards and internal regulations of the Company. The deadlines and method of processing are set individually by the Company for each transaction. These measures are necessary to ensure the security and integrity of all transactions. Additional checks will be carried out at irregular intervals and are necessary to confirm all details"
No specifics, deadlines, etc.

So we will pay out maybe... someday.

GGBet Casino

Thank you for taking the time to share your feedback.

We understand your concerns and appreciate the time you took to share your experience. After checking your account, we can confirm that there is currently one active withdrawal request in the system. Please don’t worry — your request is in the processing queue and will be completed as soon as it reaches its turn.

We would also like to clarify that this is not a delay, but part of our standard processing procedures. As mentioned in section 8.3.1 of our Terms and Conditions, the timeframe for each withdrawal depends on the nature of the transaction and any additional checks that may be required to meet regulatory and internal compliance standards. These measures are in place to protect all our users and ensure the integrity of financial operations.

In your case, initial rejections could be related to required identity verification (KYC) and the structure of the withdrawal requests. Once these were adjusted, your new requests entered the regular processing queue. Please note that even when requests are submitted on the same day, they are not always completed simultaneously, especially in cases involving larger sums or manual review.

However, please rest assured that everything is being handled correctly and legally. We operate under a valid license and fully comply with all applicable laws.

Thank you for your patience and understanding — just a little more time, and your funds will be successfully transferred. If you have any additional questions, feel free to reach out to our support team — we’re here to help.

Kind regards,
GG.BET Team

Aray1988

Bronze

Austria

• 9 months ago

STAY AWAY! At first, there are no problems with withdrawals, even without verification. It's fun, but then they tear you apart. After verification, it works a few times, but after that, the withdrawal is always pending and available in your player account. For example, if you win €500 and want to withdraw €500, it's impossible, the withdrawal is pending, and it's still available in your player account. If you split the €500 into €50, maybe two will be accepted, and the rest will still be available in your player account.

Initially 0-1 day but only INITIALLY
Anfangs 0-1 Tag aber nur ANFANGS

Payout only works if you always withdraw €50.
Auszahlung funktioniert nur wenn man immer 50,-€ auszahlen lässt.
On some days the payout is processed immediately without the option to cancel, on other days it doesn't work at all.
An manchen Tagen wird die Auszahlung gleich bearbeitet ohne Stornierungsmöglichkeit, an anderen Tagen funktioniert es wieder gar nicht.
Self-committee not possible
Selbstausschuss nicht möglich
Multiple accounts possible
Mehrere Konten möglich

GGBet Casino

Thank you for your feedback!

We understand your concerns and would like to clarify that our payout system operates in accordance with our internal policies and regulatory requirements.

According to Rule 8.3.1, the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company's internal policies. The Company determines these deadlines and procedures individually for each transaction. These measures are necessary to ensure the security and integrity of all transactions.

Our finance team works continuously to complete all transactions as quickly and efficiently as possible.

We'd like to help you with this situation. Please provide us with your ID or email address so we can review your request and provide you with a detailed response.

Regarding account closure, we would like to inform you that according to Rule 12.1, every player has the right to deactivate his account (delete username and password) at any time by sending a request to our email address.

If you only wish to suspend your account for a specific period of time, you can do so in accordance with Rule 5.5.2. Please contact our Customer Support team, and our team will assist you in setting up a suspension.

Regarding the opening of multiple accounts, please note that this is prohibited under Rule 5.5.1. Each customer may only have one account on our website. Any additional accounts will be considered duplicates and may be blocked.

Please contact our support for further assistance – we are happy to help you!

pawelgazda999

Silver

Poland

• 11 months ago

The overall experience of playing in this casino is a good five plus. I have requested a withdrawal several times, but with a long waiting time, but the funds have always been paid out. The chat support is very helpful, people approach a given problem objectively and with commitment and always try to solve the problem. I would like myself and other players to have more no deposit bonuses. Overall, the casino is cool. I recommend it.

Fast deposits
Szybkie wpłaty
Helpful chat
Pomocny czat
Large selection of games
Duży wybór gier
Clear interface
Przejrzysty interfejs
Large selection of deposit bonuses.
Duży wybór bonusów z depozytem.

No deposit bonuses
Brak bonusów bez depozytu
No loyalty bonuses
Brak bonusów lojalnosciowych
Long waiting time for funds to be paid out
Długi czas oczekiwania na wypłatę środków
Funds requested for withdrawal remain on the player's account for a long time, which results in the inability to continue playing.
Środki zlecone do wypłaty pozostają długo na koncie gracza co skutkuje brakiem możliwości dalszej gry.
Limited withdrawal methods.
Ograniczeniczone metody wypłat.

GGBet Casino

Thank you for your feedback! We're glad to hear that you’ve had a good experience with our casino and that the support team was helpful in solving your concerns.
We understand that waiting can be frustrating, but we’re happy to know that all your requests were successfully resolved.
We appreciate your suggestion about more no deposit bonuses and will take it into account.
Thanks for recommending us!

ugurhanr

Bronze

Austria

• 1 year ago

I was cheated out of €500 which was never paid out even though I went to a professional photographer who didn't take professional photos with a cell phone camera, said the photos didn't match etc. all lies, I can prove it, stay away from ggbet immediately

GGBet Casino

Thank you for your feedback. We are sorry to hear that you had this experience and would like to clarify the situation.

First of all, we would like to stress that GG.Bet is a fully licensed company and operates legally in accordance with current regulations. We attach great importance to transparency and fairness, and we assure you that all your deposits and winnings will remain safe in your account.

According to our records, your profile was blocked at your own request. Please note that this blocking can be reversed at any time if you decide to reactivate your profile.

We understand that the situation can be frustrating for you. When it comes to verifying documents or photos, we follow strict guidelines to ensure the safety of our customers and prevent fraud. If there were any problems during the verification, we invite you to contact our customer service again for further assistance.

We want to make sure that all your concerns are resolved and that you are satisfied with our service. Please do not hesitate to contact us again so that we can find a solution together.

Rikitiki66

Silver

Poland

• 1 year ago

I like that a deposit is possible with a small investment, so i can to control my wallet and can enjoy the game without nerves.

Fast withdrawals
A lot of different bonuses without deposit wagering
Good 24/7 support
Comfortable website

I didn’t notice any particular disadvantages compared to other casinos
It was hard to verify my account. I have small fingers -)

GGBet Casino

Thank you for sharing your experience! We’re thrilled to hear that you appreciate the flexibility of small deposits, fast withdrawals, no-wagering bonuses, and our 24/7 support. It’s also great to know that the website design meets your expectations.

We appreciate your honesty about the verification process. While the process is in place for security reasons, we understand it should be as smooth as possible for all users. If you have any specific suggestions or encountered issues related to your account verification, feel free to let us know, and we’ll do our best to improve it.

Your feedback is invaluable as we strive to make the gaming experience even more seamless. If there’s anything else we can do, we’re always here to help!

LD1985

Silver

Poland

• 1 year ago

I win 50.000 PLN , bookmaker verified my account 5 days, but withdrawal is verrryyyy slowly, and i lose more od this money because i not believe that i withdrawal this, now i have accepted 5 withdrawals , and status is ; in processing i must wait up to 5 days its joke, worst bookmaker every, dont Play on this site because withdrawal kill You.

Nothing

Slow payment
Fast limit
Very slow payment

GGBet Casino

Thank you for your feedback. We understand your concerns and would like to address them.

First of all, we’d like to congratulate you on your big win! Achieving such a significant payout is always exciting, and we’re thrilled to have been part of this moment for you.

Verification is an essential step to ensure the safety and security of both your account and our platform. This process is necessary to comply with regulations and to prevent fraudulent activities. We apologize if this caused any inconvenience and appreciate your patience during this time.

The processing time for withdrawals depends on several factors, including the amount being withdrawn and external factors such as your payment provider’s processing speed.
As stated in our platform's rules:

8.17. The withdrawal amount of USD 2,000 to USD 20,000 will be approved within 14 days from the date of request, except for weekends and holidays.

Additionally, it can be influenced by the method of withdrawal you have chosen, as some payment methods may take longer to process than others, the verification status of your account, banking schedules, technical issues or delays with third-party payment systems that are beyond our control.

We can see that your withdrawals have been successfully processed and completed, which is great to see. We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.

For any specific concerns, feel free to reach out to our live support chat or our support team ([email protected]), who will assist you further.

Vancouverbetter

Bronze

Canada

• 1 year ago

After i made a deposit,my account been blocked right the way, and keep asking me to upload selfies and utility&internet bills. the worst thing is they keep reject the verification because they are not able to use"zoom in". Very luck i wasn't made a big deposit. STAY AWAY FROM this SCAM website !!!!!!!

GGBet Casino

Thank you for taking the time to share your experience. We understand your frustration, but we would like to clarify that verification is a mandatory step for all users on our platform. This process helps us maintain a secure environment and comply with legal regulations, ensuring that all accounts are valid and protected.

Upon reviewing your account, I can see that your verification process is still ongoing. I also noticed that our support team has actively tried to assist you in completing the verification. Thanks to their guidance, you were able to successfully verify one of your documents.

We understand your concerns about document rejection, but it’s important that uploaded documents are of high quality, with all details visible, so they can be processed correctly. If the documents are blurry or cannot be zoomed in for review, we are unable to complete the verification process. Our team is available to help if you encounter further issues, and we are committed to working with you to resolve this matter.

Thank you for your patience, and if you need further assistance, don’t hesitate to contact us.

antekmaxtoronto

Bronze

Poland

• 1 year ago

It is not without reason that players write to avoid deposits to the GGBET casino. I was convinced myself. When I deposited and there were about 15 of them, everything was ok. But when that day came and I managed to win about 9k euros, the account was automatically blocked. Why? At first, because of breaking the bonus conditions, and later because I have more than 1 account in the casino, etc. When there was no win, everything matched!!!! They deprived me of true happiness. In the dispute that I started, they did not present evidence, they just ran away without answering. In this Casino, there is no explanation that something could have happened without your knowledge... you only hear that you broke the rules and that's it... even if you did not do it... you have no chance for an explanation... so players, if you want to play, definitely not at Ggbet. Best regards

GGBet Casino

We understand your disappointment. We would like to inform you that after a thorough review of your account, we have found a violation of our Terms and Conditions, in particular Rule 5.5.1, which states:

"Each customer may only create one account on the website. Any additional accounts created by the customer will be considered duplicates. We reserve the right to close such accounts, request documents from the customer confirming their identity and suspend all activity on the accounts until the customer confirms their identity."

Our records indicate that you have created more than one account, which is a violation of our policy.

In this case, evidence of a violation was found and, in accordance with our terms and conditions, these accounts have been permanently blocked.

We understand that this may not be the outcome you were hoping for, but we take our Terms of Service very seriously to ensure fairness on our platform. If you have any additional questions, please contact us.

lukaszdomavul

Bronze

Poland

• 1 year ago

Ggbet Casino behaved as if it did not have a license, First they took 6 euros from me claiming that I have multiple accounts, When during the dispute I gave extensive explanations and when Goru Casino asked for evidence they never contacted me about the dispute. Of course my money stayed in the casino, Case closed black points added and 6k is gone...
The casino index should be 0.1%. Be careful with them because they don't like to pay out larger winnings.

GGBet Casino

Hello,

Your complaint has been thoroughly reviewed and the case has been closed. We understand your concerns and regret that you have found yourself in this situation. However, after a thorough investigation, it has been determined that there have been clear violations of the site's policies, which have led to your account being blocked. Unfortunately, in such cases, the decision to block your account is final and cannot be appealed.

According to our rules, if an account is blocked due to a violation of the rules, any funds remaining in the account are also blocked and cannot be withdrawn. We understand that this may be disappointing, but these rules are in place to ensure fairness and security for all users of our platform.

Thank you for your understanding.

VitSer

Bronze

Latvia

• 1 year ago

This casino is a real scam, you can not withdraw 500 euros or more in one transaction, they declined my 600 euro withdrawal, then 500 euro withdrawal, and finally they accepted to withdraw 400 euros it's the max. withdrawal amount you can withdraw with them in 1 time, of course, I lost the rest.
But the most disappointing part is that they make withdrawals only in crypto and take insane commissions on it.
They took "a withdrawal commission from my account (around 50 euros on top of 400 euros), and sent me 387 USDT. The normal rate is 1 EUR = 1,09 USD, 400 EUR = 435 USDT not 387 USDT!
Support didn't helped at all, they think that it's normal to trick people like this.
SCAM!

Easy deposit with Apple Pay

Withdrawals only in crypto
They take a really large withdrawal fee commission
They convert EUR to USDT by their "imaginary currency rate" 400€ = 387,48 USDT
Support knows theyre scamming people, and does nothing

GGBet Casino

Dear Customer,

We would like to clarify that our platform does not impose a maximum withdrawal limit of €400 per transaction. The only restriction we have is a €9,000 limit per transaction, but there is no limit on the number of transactions you can make.

Regarding the withdrawal fees, our policy includes a 20% internal fee on the withdrawal amount only if the deposited amount has not been wagered twice, as outlined in our site's terms and conditions. We believe there may have been a misunderstanding, and we are keen to address and resolve any issues.

Please provide your account details so we can further investigate the situation and assist you accordingly.

tm1025

Silver

South Africa

• 1 year ago

Rubbish casino. I think this casino is scamming me. I keep requesting withdrawals and they keep cancelling them (without notifying me). When I inquired why, they'd say there is a technical issue and should do another withdrawal request. I've been doing withdrawal request after withdrawal request and everytime this has happened, and I have used different payment methods. These people are lying. Firstly, they'll say they've approved the withdrawal and that the payment processer will complete it within 5(!) business days. Then 5 days will pass, I'll inquire again, then the withdrawal will be cancelled. Then after this, I'd inquire again and all the agent would tell me is "just do a withdrawal again". I've never been told why this keeps happening, what steps they'll take to fix this, nothing. Just that it has been done and I must just patiently wait--like a fool-- for this money that will seemingly never come. I'm really pissed off right now. These people will never give me my $390 and I'm frustrated like hell.

Useless agents
Scam casino
Don't pay out withdrawals

GGBet Casino

Hello! We apologize for the inconvenience caused. There were some technical issues with certain payments. However, as of June 10th, your payments of $245.05, $145.00, and $17.55 were successfully completed.

ladikaros

Bronze

Greece

• 1 year ago

My first deposit was via crypto.As i soon realized that my money didnt reach the account i contacted support and they told me that sometimes there's delay so i should wait one hour.2 hours later i contact them again and the agent told me that sometimes it takes up to 96 hours for the deposit.96 hours ?? I should deposit 4 days prior.Of course as i am typing this and i still dont have my money in the account.Worst experience and customer support ive seen so far.They could at least inform me of this "minor"delay prior to depositing.

Deposit delay of 96 hours

GGBet Casino

Hello!

Thank you for sharing your experience.
We apologize for the difficulties you encountered with the deposit process.
The specified 96 hours is the maximum allowable time, and deposits typically process much faster.
As I can see, your transaction was successfully completed within 24 hours, so we hope for your understanding.

JoaquinS

Bronze

Argentina

• 1 year ago

I tried several games and liked the experience of interacting with the site. I think this casino is good and safe to use. I earned almost 100 euros during March. I recently received my payment.

games
juegos
bonuses
bonos
24/7 technical support
soporte técnico 24/7
KYC verification
verificación KYC

rare victories
victorias raras
delayed withdrawal of money
retiro retrasado de dinero

Bruno_Henrique

Bronze

Brazil

• 1 year ago

Modern casino. Smooth navigation, multilingual interface. Large collection of games. I recommend carrying out a personal data check immediately after registering, otherwise you will have to wait a long time to withdraw the money. You will need to upload a copy of your ID and take a selfie. The greater the amount won, the longer it takes to withdraw funds. If you know this, you can wait calmly. And there is also a limit on withdrawals at a time. The support team is polite and good at helping with technical questions.

Lorenna

Bronze

Brazil

• 1 year ago

GGBET casino attracted me with a great welcome bonus. Various promotions and many bonuses are constantly taking place here. I recommend Joker Win, this is where I had the most luck. To make a withdrawal you need to go through verification, which takes several days - that's a lot of time. Withdrawing money is also not fast. I waited almost a week for my first withdrawal.

Lots of games, lots of bonuses, colorful design
Muitos jogos, muitos bônus, design colorido

Mobile app performs worse than website
O aplicativo móvel tem desempenho pior que o site

Ol-ha

Bronze

Ukraine

• 1 year ago

A big casino with a large number of games. As far as I understand, they have a license in Ukraine. Welcome bonus 200%. Many ways to deposit, but not all popular ones that are used in Ukraine. Anyway, the site works fast, it's nice to play. Tech support actively helps.

Sirius16

Bronze

Brazil

• 1 year ago

I registered on the site in the pandemic, when everyone was sitting at home and everyone needed to entertain themselves. Since then I periodically play, but do not spend a lot of money, keep myself in control. I rate the casino on 4 points. The application is a little slow. Balance replenishment is fast. Withdrawal of money - as luck would have it. Sometimes I had to wait a few days.
Several times I contacted tech support and they answered me quite quickly.

They let you play and get paid.

sometimes I lose

Paulo_Amigo

Bronze

Brazil

• 1 year ago

I had an unpleasant experience on this site when the payment I requested did not reach my wallet. The process lasted almost a month. As a result, the site admitted the error and I received my winnings.

good bonuses
bons bônus
large selection of casino games and eSports betting
grande seleção de jogos de cassino e apostas em eSports

long withdrawal of funds
longa retirada de fundos
technical support takes a long time to resolve issues
suporte técnico leva muito tempo para resolver problemas

Anadi

Bronze

Indonesia

• 1 year ago

I created an account, but after the deposit I remembered that I already have an account at this casino, which I registered several years ago. I wrote to the support chat, explained the situation and asked to merge my accounts. Instead they simply blocked my new account with my money. I'm shocked

scam
скам

Flav89

Bronze

Brazil

• 1 year ago

For me, this is a reliable site that I have never had problems with. GGBET offers a wide selection of games, as well as betting on sports and e-sports. I especially like the casino section. The site is quite easy to use and has nice colors and design. Technical support is responsive. There is a limit on the withdrawal amount, but not on the number of withdrawals. Payments came to me quickly, at the latest - the next day. GGBET also offers many bonuses.

robertocorreamineiro

Bronze

Brazil

• 1 year ago

First-class betting house and casino. Document verification takes 2-5 days, but after that payments arrive within 5 minutes. I have received many payments without any problems.

numerous bonuses
numerosos bônus
taking security seriously
levando a segurança a sério
many payment systems are connected
muitos sistemas de pagamento estão conectados

all bonuses are deposit bonuses
todos os bônus são bônus de depósito

TORBR

Bronze

Brazil

• 1 year ago

I signed up for this casino because they offered good bonuses. I topped up my balance - it was quick. It took about a day to verify my account when I wanted to withdraw my prize money. I'm happy with the casino's performance. It was especially pleasant to communicate with technical support; they answered my questions very politely and quickly. I would suggest increasing the number of ways to deposit and withdraw money.

a wide variety of everything
caring support
the winnings arrived without delays
many bonuses

I haven't found one yet

moniquesushi

Bronze

Brazil

• 1 year ago

I've known this casino since last year and I want to say that they have the coolest bonuses! There are many games, you never get bored.

the bonuses are better than at other casinos
os bônus são melhores do que nos outros casinos
technical support works 24 hours and responds quickly
suporte técnico funciona 24 horas e responde rapidamente
several different slots
vários slots diferentes

long profile check
verificação de perfil longa
few withdrawal options
poucas opções de saque

felipealm109

Bronze

Brazil

• 1 year ago

A large casino with a wide variety of games. The website translated into several languages. Nice design. Technical support helps 24 hours a day. Unfortunately, payment processing is very slow.

matrosov033

Silver

Ukraine

• 1 year ago

Had experience at this casino since 2022. Today, when I logged in, I saw that I was blocked according to clause 12.5.1
The reason is not clear to me, when I tried to get more detailed information, the chat operator refused to provide anything, saying that he did not have this information, and also said that other representatives would not explain the reasons either,😏😡. I am a verified user there, I have deposits in the amount of over 200,000 UAH, as well as withdrawals in excess of deposits. I didn’t violate anything in this club. My account ID is 37374576

Withdrawal of funds.
Вывод средств.
Loyalty program
Программа лояльности
A large number of games and providers
Большое количество игр и провайдеров
Payment systems methods
Методы платежных систем

Not all bonuses and promotions have fair terms and conditions
Не у всех бонусов и акций справедливые условия и положения
There are failures and delays in the receipt of funds when funds are credited through a P2P transfer
Бывают сбои и задержка поступления средств, при зачислении средств через перевод P2P

carolinetotor3

Bronze

Brazil

• 1 year ago

Everything is fine until you request to withdraw the money. Delays occur for a variety of reasons. You can wait two weeks to receive your payment. Other than that moment, I liked the casino, I had a lot of fun on their website.

bonus for new players
bônus para novos jogadores
good technical support
bom suporte técnico
wide variety of games
grande variedade de jogos

long withdrawal of funds
longa retirada de fundos
problems with verification
problemas com verificação

Safety Index of GGBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GGBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Casino voids gaming account balances after less than two years of account inactivity
T&C copied from the casino's website (in Ukrainian):
T&C copied from the casino's website (in Ukrainian):
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Complaints about GGBet Casino and related casinos

(400)

400All3Opened0Unresolved126Resolved271Rejected

Complaints directly about GGBet Casino

Current status Waiting for Casino Guru to reply 2d 11h 56m 11s

Player's withdrawal is delayed.

The player from Greece has requested a withdrawal of 350€ from GGBet, which has been delayed for 8 days without explanation. His account is fully verified, and he has not received any notifications of rule violations or further KYC requests, but live support only provides generic responses regarding processing times.

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Opened Submitted: 10 Jan 2026

Our verdict Case closed

Player believes that their withdrawal has been delayed.

The player from Ontario had requested a withdrawal less than two weeks prior to submitting the complaint. Their money had not been received yet. The complaint was marked as resolved after the player confirmed the issue was settled. We acknowledged the resolution and closed the case in our system. The player was encouraged to contact us again if any future issues arose.

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Resolved Submitted: 05 Jan 2026

Disputed amount: C$9,000

Our verdict Case closed

Player's withdrawal is delayed by GG.Bet Casino.

The player from Canada had been waiting 15 days for a withdrawal request initiated on November 29, with GG.Bet providing vague responses about delays without a legitimate explanation. His account was fully verified, and he met all requirements for withdrawal, yet he faced prolonged withholding of his funds. We intervened by requesting specific details from the player and contacting the casino for clarification. Despite the casino's general explanation citing regulatory checks and internal procedures, the player highlighted inconsistencies and lack of transparency in the withdrawal status and timeline. The complaint was ultimately marked as resolved after the player confirmed the issue was addressed.

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Resolved Submitted: 14 Dec 2025

Disputed amount: C$1,032

Our verdict Player stopped responding

Player’s account has been closed.

The player from Poland faced issues withdrawing money from GGBet as his account was permanently blocked after he requested a PLN 1,000 withdrawal. Despite having created the account recently and not having any prior accounts, he was denied access to complete the verification and obtain his winnings. The complaint was closed due to the player's lack of response to requests for additional information needed to investigate the issue. We were unable to proceed with further investigation or provide a resolution at that time.

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Closed Submitted: 06 Dec 2025

Disputed amount: 1,000 zł

Our verdict Insufficient evidence from player

Player’s cashback has been confiscated.

The player from Poland reported that GG.bet had removed 45,139 PLN from his account after he had received a confirmation message stating that the cashback was credited. Despite not engaging in any activity afterward, the cashback was manually removed without explanation. He sought either a full payout or a formal explanation for the removal. After reviewing the case and all evidence, it was clarified that no documented promotion or cashback scheme entitled the player to the disputed amount, and the notification had been sent due to a technical error. Since no valid contractual right to the funds was established and the casino provided no verifiable calculation or entitlement, the complaint was not resolved in the player's favor.

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Closed Submitted: 03 Dec 2025

Disputed amount: 45,139 zł

Our verdict Case closed

Player's withdrawal is delayed due to ID issues.

The player from Greece faced difficulties in withdrawing funds because his identity document was considered expired, despite being legally valid in Greece. The casino refused to accept his identification. The issue was resolved after the player successfully received his winnings following the submission of a valid document. The Complaints Team assisted in facilitating communication and confirmed that the player's cooperation led to the resolution. The complaint was marked as 'resolved' in the system.

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Resolved Submitted: 30 Nov 2025

Disputed amount: €399

Our verdict Case closed

Player’s self-exclusion request is ignored.

The player from Lithuania had submitted a self-exclusion request to GG.BET, which was confirmed by support but not implemented, allowed him to continue gambling and deposit funds. Despite acknowledging his loss of control and the confirmed request, GG.BET later claimed it had been canceled due to bonuses being issued. He requested a refund of all deposits made after the confirmed exclusion date. The issue was resolved after we received confirmation the casino and the player reached and agreement and the complaint was closed.

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Resolved Submitted: 26 Nov 2025

Disputed amount: €620

Current status Waiting for Casino Guru to reply -3d 0h -58m -58s

Player’s account has been closed.

The player from Ireland has his GGBet account closed due to allegations of using multiple accounts, despite having verified his account and previously making withdrawals. He contests the decision and is seeking assistance to access his remaining funds.

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Opened Submitted: 23 Nov 2025

Current status Waiting for Casino Guru to reply 2d 13h 51m 57s

Player's winnings are being confiscated.

The player from Tunisia has been denied payment of his winnings amounting to €400.75 by GG.Bet was due to a claimed "system error." He has made multiple withdrawal attempts, all of which have been refused without adequate explanation.

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Opened Submitted: 21 Nov 2025

Our verdict Case closed

Player's withdrawal has been delayed.

The player from Albania had requested a withdrawal of 749 euros 17 days prior but had not received the funds. Previous successful withdrawals had taken around 6 days, but after reaching a profit, the casino had delayed this latest withdrawal despite daily contact from the player. The issue was resolved after the player provided evidence of communication with the casino, which confirmed that the withdrawal had been delayed due to regulatory standards and safety checks. The complaint had been marked as resolved in the system.

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Resolved Submitted: 06 Nov 2025

Disputed amount: €749

Show more complaints (+10)