GG.BET Casino Review

Ivana F.

07/2026

Safety Index

8.9

High

User feedbackMixed

122 reviews

OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Ivana F.

07/2026

Read our GG.BET Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)

Doesn't accept players from Ohio

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Pros and cons

Extensive collection of games from multiple providers
Mobile casino app for Android and iOS
Various responsible gaming options available
Live chat support is available 24/7

Many restricted slots for bonus play

Casino screenshots

This review is all about getting a clear picture of GG.BET Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. In terms of player safety and fairness, GG.BET Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Continue reading our GG.BET Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of GG.BET Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our GG.BET Casino review, we extensively examined and analyzed the Terms and Conditions of GG.BET Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

According to our approximate calculation or collected information, GG.BET Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find GG.BET Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, GG.BET Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Reviewing the T&Cs of GG.BET Casino

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of GG.BET Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints filed about GG.BET Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

User feedback and assessment of GG.BET Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

GG.BET Casino has a Mixed User feedback score based on the 122 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

GG.BET Casino company information and licenses

GG.BET Casino belongs to GGBET LLC and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

GG.BET Casino has a gambling license in Ukraine. Their license was granted by PlayCity.

About payment methods and win and withdrawal limits

GG.BET Casino accepts 4 payment options. This includes: Mastercard, VISA, ApplePay, Google Pay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
UAH 29,999 per day	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Language and support options

In our casino reviews, we always collect data about available languages and customer support options. The language and support options at GG.BET Casino are shown in the table below.

Language	Website	Customer support	Live chat
English
Ukrainian			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at GG.BET Casino, your account, withdrawals, or anything else. Our testing found GG.BET Casino's customer support to be good.

GG.BET Casino slots and casino games

You can play these types of games at GG.BET Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.

Titles supplied by 63 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, TaDa Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Evoplay, BGaming, GameArt, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Iron Dog Studio, Betgames, Smartsoft Gaming, AceRun, Fantasma Games, Turbo Games, Platipus, Spin Fun, Swintt, Slotopia, Amigo Gaming, Reflex Gaming, Aviatrix, Spribe, Galaxsys, Dragoon Soft, Bang Bang Games, Mascot Gaming, SlotMill, Amusnet, Penguin King, Gaming Corps, Ela Games, Koala Games, Slotoland, Fugaso, Champion Club, AvatarUX, Peter & Sons, Retro Gaming, upgaming, 3 Oaks Gaming, Gamzix, 1spin4win, Kalamba Games, CT Interactive, Popiplay, PatePlay, EGT Digital, Rogue Gaming, 7Mojos, Hacksaw Gaming, 4ThePlayer, Netgame, Ruby Play.

GG.BET Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 6 bonuses from GG.BET Casino, including:

150% up to 20,000 ₴ and up to 125 extra spins
150% up to 30,000 ₴ and up to 150 extra spins
150% up to 50,000 ₴ and up to 150 extra spins
150% up to 50,000 ₴ and up to 150 extra spins
Up to 350 EXTRA SPINS on Coin Win: Hold The Spin
200% up to 50,000 ₴

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

Owner GGBET LLC
Established 2023
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GG.BET Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Somewhat unfair

Issues found: 1

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Very good

Total complaints: 436

Opened 5
Unresolved 0
Resolved 136
Rejected 295

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Slightly negative

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Ukraine (PlayCity)
Verified

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

Casino voids gaming account balances after less than two years of account inactivity
Show full rule and our analysis

Complaints about GG.BET Casino

All(436)
Opened(5)
Unresolved(0)
Resolved(136)
Rejected(295)

Player’s withdrawal is delayed and unprocessed.

Player’s account has been closed for alleged bonus abuse.

Player's withdrawal is still delayed.

Disputed amount: €200

Player’s withdrawals are delayed and unprocessed.

Player's winnings have been confiscated.

Player’s winnings haven’t been received yet.

Disputed amount: €1,462

Player's withdrawals are delayed and unpaid.

Disputed amount: C$8,500

Player believes that their withdrawal has been delayed.

Disputed amount: €177

Player's account has been closed and funds confiscated.

Disputed amount: 2,250 USD₮

Player's withdrawal is delayed.

Disputed amount: €450

Show all

Submit a complaint

Games

Explore the game selection available at GG.BET Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 11 Not Available: 4

Game providers

Show all (63)

Casino Bonuses

GG.BET Casino bonuses

Browse all bonuses offered by GG.BET Casino, including their no deposit bonus offers and first deposit welcome bonuses.

No bonuses available for players from Ohio

Unfortunately, it seems that GG.BET Casino does not offer any bonuses to players from your country.

Payment methods

Payments

Browse an overview of payment methods supported by GG.BET Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Transaction limits

Withdrawal limits

29,999 ₴

per day

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

UAH

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 2 languages

EnglishUkrainian

Live chat

Available in 1 language

Ukrainian

Customer support:

Available in 1 language

Ukrainian

Live chat rating

Good

Average response time: 2m

Based on 3 tests

02 Jul 2026

Ivana F.

Good

20 Mar 2025

Natalia B.

Not measured

Subpar

09 Apr 2024

Kubo M.

Not measured

Good

User reviews

User reviews of GG.BET Casino

This is a place to share experience with GG.BET Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 122 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Summary of player reviews

Guru AI

A wide game selection and bonuses appear to be highlights for many players. However, payment processing and customer support generate significantly more negative feedback than positive.

Casino Guru

We want players to understand gambling.

• 1 month ago

I deposited €700 on Friday, 17/07/2026, and won an additional €742, bringing my total balance to €1,442.69. I have submitted 5 withdrawal requests since 19/07/2026, yet none have been approved. I am fully verified—having provided a selfie, mobile number, email, and ID photos—but my withdrawals have remained in "New" status for 13 days now. They even cut off my access to live chat; a terrible company

They aren't giving me my money.

• 2 months ago

The customer service is not at all good at this casino, withdraws are super late, when asked about withdraws customer support agents always gives the same exact answer and sometimes it feels like I'm am talking to an AI.
The main issue with this casino are the late withdrawals and if that is fixed, I would recommend this to family and friends ( only the slow withdraws gets picked up.

Easy to bet
Good app

Very late withdraws
Customer support not helpful
Customer support always sends generic messages instead of a proper resolution
Withdraw is the main issue

GG.BET Casino

Thank you for taking the time to share your feedback!

We are sorry to hear that your experience with our customer support and the withdrawal process has not met your expectations.

Please note that withdrawal requests may occasionally require additional processing time due to verification procedures, payment provider processing, and regulatory requirements. We understand that receiving similar updates can be frustrating, especially while you are waiting for your funds.

Your feedback regarding both the withdrawal speed and our communication has been noted and will be taken into consideration as we continue working to improve our services.

• 3 months ago

GG.Bet

GG.bet has good odds and solid availability, but everything else is frustrating. The KYC requests are insane and takes forever, withdrawals are painfully slow, and there’s basically no real focus on responsible gambling. Not worth the hassle.

I started playing on GG.bet for their sportsbook which to be honest is quite decent i made your usual €100 in and out without issues withdrawals taking between 3-24h

Mind you I had already done KYC 7-14 days prior this KYC included
ID
POA (Proof of Address)
POP (Proof of payment)
Picture with My face + ID + Site ID (this was a hassle to get them to accept with various different excuses)

I then tried out the casino part for a little bit and instantly got a max win (€2000) and of course i tried to withdraw it without any issues in the beginning however after a few hours after they start KYC locking my account again once again asking for POA (no more than one month old) which i send them instantly to which they deny it and ask again so i just send a newer document which they accept i think however they decided to change what they were asking for a Receipt from a store near me (no more than 72H old) with my ID in the frame too which i luckily had 2 hours later i cant login mind you i have €2050 in pending withdrawals (never heard of this KYC request happen anywhere else)

2 minutes after i find out i cant login they process my 2x 25€ withdrawals with the €2000 still pending.

I then of course ask support what happened and if they would even honor my €2000 withdrawal to which they didnt provide any reason for the account blockage but apparently will honor the €2000 withdrawal within 5 business days which i will not have to wait before i post a complaint but i just want to warn everybody about this site they will ask for the weirdest KYC requests and delay your withdrawals in any way possible if its above a certain amount please be careful please consider other bookies please be warned!

My overall experience 2.5/10
Would not recommend

Good odds and availability

Insane KYC requests
Slow KYC
Lack of responsible gambling
Slow withdrawals

GG.BET Casino

We appreciate you taking the time to share such detailed feedback about your experience. We understand that the verification process and withdrawal checks felt frustrating, and we would like to clarify several important points.

First of all, regarding KYC verification: the procedures you described are part of standard security and compliance measures used by licensed betting platforms worldwide. These checks are not designed to "delay payouts", but rather to:

- confirm that the account belongs to the actual owner;
- prevent identity theft and unauthorized account access;
- protect users from fraudulent transactions and stolen payment methods;
- comply with AML (Anti-Money Laundering) and regulatory requirements;
- ensure that withdrawals are made only to verified users.

Depending on account activity, transaction history, payment methods, or internal security triggers, additional verification may occasionally be requested. While some requests may seem unusual, they are aimed solely at ensuring account and transaction security.

We also reviewed the information on your account and would like to confirm that your withdrawal funds were successfully processed and paid out the very next day after the withdrawal request was created. Our Support Team informed you that withdrawals may take up to 5 business days, with the countdown beginning from the next business day after submission. In your particular case, the processing actually took only a few hours.

Additionally, our Support Team did provide you with the reason for your account restriction. Your account was blocked because the game is prohibited in your country on our website. This action was taken in accordance with our licensing requirements, regional restrictions, and platform policies.

We understand that any waiting period can feel stressful, especially after a large win, but we would like to emphasize that the withdrawal was ultimately completed successfully within a short timeframe.

We also want to note that our company operates officially and under a valid license. All procedures, including KYC checks, account restrictions, and withdrawal processing, are carried out strictly in accordance with applicable laws, regulatory standards, and the platform’s Terms and Conditions. These measures exist to ensure fairness, security, and protection for all users.

We appreciate your feedback regarding the user experience, and we will continue working on improving communication and making verification procedures as smooth as possible while maintaining the required security standards.

• 5 months ago

its an ok casino you can get paid if you win and you have patience to wait
but im pretty sure the rtp is fixed in favor of casino, for example they say 94% on pragmatic play , but the real rtp should be around 80%, for example 2000 spins with ante bet and yo never hit the bonus round, blackjack (not live) continuous series with 20 and 30 loses in a row and other unreal situations like this.

plus they are criminals, i deposited there 400-500 euros because i hit a big win on an other site, and i ask to block my acocunt for 2 weeks and they dont block it, i just spam them everyday to see if they ever block me and i see my account is fully active and ready for next deposit, i will never play again there but it is criminal from them to try to take advantage of sick players with gambling.

(sometimes not always) fast deposits

bad support
their rtp should be rigged,

GG.BET Casino

We are sorry that you have such an opinion about our services.

We would like to assure you that all games on our website are fair, as they are provided by licensed software providers. The RTP and game mechanics are determined by the developers, and we do not have the ability to modify these parameters. All games operate in accordance with established standards and undergo regular checks.

We would also like to note that there is no scam on our website, as all services are provided officially in accordance with the applicable rules and licenses.

In accordance with your request, the GG.BET account linked to this email address has been blocked. This account cannot be unblocked, and you will no longer be able to use our services. Please do not attempt to register a new account, as it will also be blocked.

Thank you for your understanding.

• 6 months ago

deposits easy going. in deposit nearly 1k.
win in total 670€.

now want to withdraw first 200 € and problems starts. 3x times KYC and now after sucessfull KYC waiting since 10 days. Nothing happend. Support give cheecky answer:

"we are certified by eCogra and Curacao. According to our rules there are no speficic deadlines for the payment rules"

insane. that means could take years. sound really unprofessionell.

will do a update here if problem is solved....

not sure if they pay

withdraw seems impossible (20 days waiting now...)
bad support

GG.BET Casino

We understand that waiting for a withdrawal can be frustrating, and we are sorry that this situation has created a negative impression.

From our side, we can see that all withdrawal requests on your account have now been successfully processed, and there are currently no pending withdrawal requests.

According to the platform rules, the processing time for withdrawal requests may vary depending on the procedures required to comply with regulatory standards. The timeframes and order of processing are determined individually for each transaction. These measures are necessary to ensure the security and integrity of all financial operations.

Additional checks may sometimes be carried out without fixed timelines, as they are required to confirm all transaction details and ensure account security.

Thank you for your patience and understanding.

• 8 months ago

I make big win and wait withdrawn 10 work days.every day customer service write soon as possible.

Its passed a month and i still wait wuthdrawn..very dissapointing and non-professional..They still hold my money and every time they explain that they checked.

10 work days wait withdrawn
32work days wait withdrawn

GG.BET Casino

We appreciate you taking time to share a feedback!

We’ve reviewed your account and can confirm that you currently have several withdrawal requests in progress. Each of them is being processed in full compliance with our Rule 8.3.1, which states that the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and internal security checks.

These verifications are an essential part of ensuring the safety and integrity of all transactions on our platform. Your requests are moving through the standard process, and once all necessary checks are completed, the funds will be successfully released.

We kindly ask you to remain patient - everything is on track, and there’s no need to worry.

• 9 months ago

It's fine to deposit money but when you want to withdraw it takes forever and I've been waiting for 8 days and still haven't received my money. Customer service doesn't give any answers at all. Small amounts can be withdrawn quickly otherwise not. I've tried for several days to contact customer service but as I said they have the same text that copies and pastes. I understand that sometimes it takes longer but not as long as now and especially when you don't give the customer any answers

Withdrawals can take weeks
Uttagen kan ta veckor
Customer service never gives answers but copies and pastes
Kundservice ger aldrig svar utan kopierar och klistrar in

GG.BET Casino

Thank you for writing a feedback!

We understand how frustrating it can feel to wait longer than expected for your withdrawal, and we truly appreciate your patience. After reviewing your case, we can confirm that your withdrawal requests are being processed in accordance with our Rule 8.3.1, which outlines that each withdrawal is reviewed individually and may require additional time depending on the regulatory and security checks involved.

These procedures are essential for ensuring the safety and integrity of all financial operations on our platform - they help protect both players and the system from potential risks.

Your funds are secure, and as soon as these checks are finalized, the withdrawal will be completed successfully.

We understand your concern about the communication - our team is doing their best to provide updates while the process is ongoing. Our operators are always giving all possible information they can.

• 1 year ago

The withdrawals at GG.BET are simply execrable. You can deposit in seconds, but when it’s time to get your money back, you’re ignored or fed copy-paste excuses for weeks.

Having to wait over 20–25 days (or longer) for a payout is ridiculous and completely unprofessional. This isn’t some back-alley casino—at least it pretends to be an established bookmaker, but in reality, they operate like amateurs.

Don’t be fooled by the polished website or the fake 5-star reviews they clearly incentivize with bonuses. The truth is simple: if you want your winnings paid in a reasonable time, look elsewhere.

GG.BET should be ashamed of how they treat customers.

Withdrawals are absolutely disgraceful

GG.BET Casino

We sincerely regret that your experience with withdrawals did not meet your expectations. Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.

We take such matters very seriously and want to investigate your case in detail. Could you please provide us with your user ID or the email associated with your account. This will allow us to review your transaction and provide you with a precise update.

We appreciate your patience and look forward to resolving this issue as quickly as possible.

Kind regards,
GG.BET Team

• 1 year ago

I LIKE PLAYING HERE,DEPOSITS IS EASY TO DO,THEIR SUPPORT IS THERE TO NOT GIVE ANSWERS,NOT THE OPPOSITE!!!WITHDRAWALS ARE NOT TRANSFERED,I THINK THE JUST GONNA SEIE THE MONEY ,IM VERIFIED THERE AND NOW IS ALMOST MONTH WHEN I REQUESTED WITHDRAWAL ,THEY SAID ONLY TO WAIT ,BUT STILL NOT TRANSFERING PAYOUT,ALTHOUGH THE SAID EVERYTHING IS OK,JUST THEY NEED TO SLOWLY MAKE SECURITY CHECKS,BUT I THINK THEY JUST WAITING PLAYERS TO LOSE PATIENCE AND CONTINUE TO PLAY AND EVENTUALLY LOSE THE MONEY THERE,IN MY CASE I DID TRIED THAT,BUT INSTEAD OF LOSING,I WON NICE AMOUNT,BUT STILL THINK THEY WILL WAIT ON THAT AMOUNT TO BE SPEND AGAIN...THEY STILL WAIT...IM STILL DOING OK...WINNING

SLOW,SLOW,IMPOSIBLE TO WITHDRAW MONEY,SINCE THEY CHANGE THE TERMS AND THAT TERMS ARE EXCLUDING THEM TO EVEN TRANSFER MONEY???
POOR SUPPORT TEAM,GIVING DIFFERENT ANSWERS FOR SAME QUESTIONS

• 1 year ago

Payment (id 0ef6cf89-9138-408d-a339-bd4dd8728fc3) ordered on 23.04.2025. Today is the 5th business day and it still has the status "new"! 2 hours after the order on 23.04, despite previous withdrawals without verification, they inform me that I have to do KYC and reject the first withdrawal order. I did it quickly, it worked. I order again on Skrill, this time they reject it because the amount is too large for a single withdrawal.. (I ordered the same thing before, the system divided it into several smaller ones... now somehow it couldn't and they rejected it...) I order again on Skrill, I divide it into several orders... Believe me, from my experience on Skrill I have immediately from other casinos and here the status is still "new". After correspondence on the chat (already nervous, unfortunately) despite the fact that I ordered these several amounts at once, they send me only one, and the second one still (to this day) has the status "new"! Translations pasted by employees in chat are always the same (word for word). That the regulations, that they process, that the finance department does what it can.
I wrote an email to support and they didn't even respond.
Regulations point 8.3.1
🥱.
Judge for yourself:
8.3.1 "The time of processing withdrawal requests depends on the procedures required to meet regulatory standards and internal regulations of the Company. The deadlines and method of processing are set individually by the Company for each transaction. These measures are necessary to ensure the security and integrity of all transactions. Additional checks will be carried out at irregular intervals and are necessary to confirm all details"
No specifics, deadlines, etc.

So we will pay out maybe... someday.

GG.BET Casino

Thank you for taking the time to share your feedback.

We understand your concerns and appreciate the time you took to share your experience. After checking your account, we can confirm that there is currently one active withdrawal request in the system. Please don’t worry — your request is in the processing queue and will be completed as soon as it reaches its turn.

We would also like to clarify that this is not a delay, but part of our standard processing procedures. As mentioned in section 8.3.1 of our Terms and Conditions, the timeframe for each withdrawal depends on the nature of the transaction and any additional checks that may be required to meet regulatory and internal compliance standards. These measures are in place to protect all our users and ensure the integrity of financial operations.

In your case, initial rejections could be related to required identity verification (KYC) and the structure of the withdrawal requests. Once these were adjusted, your new requests entered the regular processing queue. Please note that even when requests are submitted on the same day, they are not always completed simultaneously, especially in cases involving larger sums or manual review.

However, please rest assured that everything is being handled correctly and legally. We operate under a valid license and fully comply with all applicable laws.

Thank you for your patience and understanding — just a little more time, and your funds will be successfully transferred. If you have any additional questions, feel free to reach out to our support team — we’re here to help.

Kind regards,
GG.BET Team

• 1 year ago

STAY AWAY! At first, there are no problems with withdrawals, even without verification. It's fun, but then they tear you apart. After verification, it works a few times, but after that, the withdrawal is always pending and available in your player account. For example, if you win €500 and want to withdraw €500, it's impossible, the withdrawal is pending, and it's still available in your player account. If you split the €500 into €50, maybe two will be accepted, and the rest will still be available in your player account.

Initially 0-1 day but only INITIALLY
Anfangs 0-1 Tag aber nur ANFANGS

Payout only works if you always withdraw €50.
Auszahlung funktioniert nur wenn man immer 50,-€ auszahlen lässt.
On some days the payout is processed immediately without the option to cancel, on other days it doesn't work at all.
An manchen Tagen wird die Auszahlung gleich bearbeitet ohne Stornierungsmöglichkeit, an anderen Tagen funktioniert es wieder gar nicht.
Self-committee not possible
Selbstausschuss nicht möglich
Multiple accounts possible
Mehrere Konten möglich

GG.BET Casino

Thank you for your feedback!

We understand your concerns and would like to clarify that our payout system operates in accordance with our internal policies and regulatory requirements.

According to Rule 8.3.1, the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company's internal policies. The Company determines these deadlines and procedures individually for each transaction. These measures are necessary to ensure the security and integrity of all transactions.

Our finance team works continuously to complete all transactions as quickly and efficiently as possible.

We'd like to help you with this situation. Please provide us with your ID or email address so we can review your request and provide you with a detailed response.

Regarding account closure, we would like to inform you that according to Rule 12.1, every player has the right to deactivate his account (delete username and password) at any time by sending a request to our email address.

If you only wish to suspend your account for a specific period of time, you can do so in accordance with Rule 5.5.2. Please contact our Customer Support team, and our team will assist you in setting up a suspension.

Regarding the opening of multiple accounts, please note that this is prohibited under Rule 5.5.1. Each customer may only have one account on our website. Any additional accounts will be considered duplicates and may be blocked.

Please contact our support for further assistance – we are happy to help you!

• 1 year ago

The overall experience of playing in this casino is a good five plus. I have requested a withdrawal several times, but with a long waiting time, but the funds have always been paid out. The chat support is very helpful, people approach a given problem objectively and with commitment and always try to solve the problem. I would like myself and other players to have more no deposit bonuses. Overall, the casino is cool. I recommend it.

Fast deposits
Szybkie wpłaty
Helpful chat
Pomocny czat
Large selection of games
Duży wybór gier
Clear interface
Przejrzysty interfejs
Large selection of deposit bonuses.
Duży wybór bonusów z depozytem.

No deposit bonuses
Brak bonusów bez depozytu
No loyalty bonuses
Brak bonusów lojalnosciowych
Long waiting time for funds to be paid out
Długi czas oczekiwania na wypłatę środków
Funds requested for withdrawal remain on the player's account for a long time, which results in the inability to continue playing.
Środki zlecone do wypłaty pozostają długo na koncie gracza co skutkuje brakiem możliwości dalszej gry.
Limited withdrawal methods.
Ograniczeniczone metody wypłat.

GG.BET Casino

Thank you for your feedback! We're glad to hear that you’ve had a good experience with our casino and that the support team was helpful in solving your concerns.
We understand that waiting can be frustrating, but we’re happy to know that all your requests were successfully resolved.
We appreciate your suggestion about more no deposit bonuses and will take it into account.
Thanks for recommending us!

• 1 year ago

I was cheated out of €500 which was never paid out even though I went to a professional photographer who didn't take professional photos with a cell phone camera, said the photos didn't match etc. all lies, I can prove it, stay away from ggbet immediately

GG.BET Casino

Thank you for your feedback. We are sorry to hear that you had this experience and would like to clarify the situation.

First of all, we would like to stress that GG.Bet is a fully licensed company and operates legally in accordance with current regulations. We attach great importance to transparency and fairness, and we assure you that all your deposits and winnings will remain safe in your account.

According to our records, your profile was blocked at your own request. Please note that this blocking can be reversed at any time if you decide to reactivate your profile.

We understand that the situation can be frustrating for you. When it comes to verifying documents or photos, we follow strict guidelines to ensure the safety of our customers and prevent fraud. If there were any problems during the verification, we invite you to contact our customer service again for further assistance.

We want to make sure that all your concerns are resolved and that you are satisfied with our service. Please do not hesitate to contact us again so that we can find a solution together.

• 1 year ago

I like that a deposit is possible with a small investment, so i can to control my wallet and can enjoy the game without nerves.

Fast withdrawals
A lot of different bonuses without deposit wagering
Good 24/7 support
Comfortable website

I didn’t notice any particular disadvantages compared to other casinos
It was hard to verify my account. I have small fingers -)

GG.BET Casino

Thank you for sharing your experience! We’re thrilled to hear that you appreciate the flexibility of small deposits, fast withdrawals, no-wagering bonuses, and our 24/7 support. It’s also great to know that the website design meets your expectations.

We appreciate your honesty about the verification process. While the process is in place for security reasons, we understand it should be as smooth as possible for all users. If you have any specific suggestions or encountered issues related to your account verification, feel free to let us know, and we’ll do our best to improve it.

Your feedback is invaluable as we strive to make the gaming experience even more seamless. If there’s anything else we can do, we’re always here to help!

• 1 year ago

I win 50.000 PLN , bookmaker verified my account 5 days, but withdrawal is verrryyyy slowly, and i lose more od this money because i not believe that i withdrawal this, now i have accepted 5 withdrawals , and status is ; in processing i must wait up to 5 days its joke, worst bookmaker every, dont Play on this site because withdrawal kill You.

Nothing

Slow payment
Fast limit
Very slow payment

GG.BET Casino

Thank you for your feedback. We understand your concerns and would like to address them.

First of all, we’d like to congratulate you on your big win! Achieving such a significant payout is always exciting, and we’re thrilled to have been part of this moment for you.

Verification is an essential step to ensure the safety and security of both your account and our platform. This process is necessary to comply with regulations and to prevent fraudulent activities. We apologize if this caused any inconvenience and appreciate your patience during this time.

The processing time for withdrawals depends on several factors, including the amount being withdrawn and external factors such as your payment provider’s processing speed.
As stated in our platform's rules:

8.17. The withdrawal amount of USD 2,000 to USD 20,000 will be approved within 14 days from the date of request, except for weekends and holidays.

Additionally, it can be influenced by the method of withdrawal you have chosen, as some payment methods may take longer to process than others, the verification status of your account, banking schedules, technical issues or delays with third-party payment systems that are beyond our control.

We can see that your withdrawals have been successfully processed and completed, which is great to see. We hope you enjoy your winnings and look forward to providing you with the best possible experience on our platform.

For any specific concerns, feel free to reach out to our live support chat or our support team (support@gg.bet), who will assist you further.

• 1 year ago

After i made a deposit,my account been blocked right the way, and keep asking me to upload selfies and utility&internet bills. the worst thing is they keep reject the verification because they are not able to use"zoom in". Very luck i wasn't made a big deposit. STAY AWAY FROM this SCAM website !!!!!!!

GG.BET Casino

Thank you for taking the time to share your experience. We understand your frustration, but we would like to clarify that verification is a mandatory step for all users on our platform. This process helps us maintain a secure environment and comply with legal regulations, ensuring that all accounts are valid and protected.

Upon reviewing your account, I can see that your verification process is still ongoing. I also noticed that our support team has actively tried to assist you in completing the verification. Thanks to their guidance, you were able to successfully verify one of your documents.

We understand your concerns about document rejection, but it’s important that uploaded documents are of high quality, with all details visible, so they can be processed correctly. If the documents are blurry or cannot be zoomed in for review, we are unable to complete the verification process. Our team is available to help if you encounter further issues, and we are committed to working with you to resolve this matter.

Thank you for your patience, and if you need further assistance, don’t hesitate to contact us.

• 1 year ago

It is not without reason that players write to avoid deposits to the GGBET casino. I was convinced myself. When I deposited and there were about 15 of them, everything was ok. But when that day came and I managed to win about 9k euros, the account was automatically blocked. Why? At first, because of breaking the bonus conditions, and later because I have more than 1 account in the casino, etc. When there was no win, everything matched!!!! They deprived me of true happiness. In the dispute that I started, they did not present evidence, they just ran away without answering. In this Casino, there is no explanation that something could have happened without your knowledge... you only hear that you broke the rules and that's it... even if you did not do it... you have no chance for an explanation... so players, if you want to play, definitely not at Ggbet. Best regards

GG.BET Casino

We understand your disappointment. We would like to inform you that after a thorough review of your account, we have found a violation of our Terms and Conditions, in particular Rule 5.5.1, which states:

"Each customer may only create one account on the website. Any additional accounts created by the customer will be considered duplicates. We reserve the right to close such accounts, request documents from the customer confirming their identity and suspend all activity on the accounts until the customer confirms their identity."

Our records indicate that you have created more than one account, which is a violation of our policy.

In this case, evidence of a violation was found and, in accordance with our terms and conditions, these accounts have been permanently blocked.

We understand that this may not be the outcome you were hoping for, but we take our Terms of Service very seriously to ensure fairness on our platform. If you have any additional questions, please contact us.

• 2 years ago

Ggbet Casino behaved as if it did not have a license, First they took 6 euros from me claiming that I have multiple accounts, When during the dispute I gave extensive explanations and when Goru Casino asked for evidence they never contacted me about the dispute. Of course my money stayed in the casino, Case closed black points added and 6k is gone...
The casino index should be 0.1%. Be careful with them because they don't like to pay out larger winnings.

GG.BET Casino

Hello,

Your complaint has been thoroughly reviewed and the case has been closed. We understand your concerns and regret that you have found yourself in this situation. However, after a thorough investigation, it has been determined that there have been clear violations of the site's policies, which have led to your account being blocked. Unfortunately, in such cases, the decision to block your account is final and cannot be appealed.

According to our rules, if an account is blocked due to a violation of the rules, any funds remaining in the account are also blocked and cannot be withdrawn. We understand that this may be disappointing, but these rules are in place to ensure fairness and security for all users of our platform.

Thank you for your understanding.

• 2 years ago

This casino is a real scam, you can not withdraw 500 euros or more in one transaction, they declined my 600 euro withdrawal, then 500 euro withdrawal, and finally they accepted to withdraw 400 euros it's the max. withdrawal amount you can withdraw with them in 1 time, of course, I lost the rest.
But the most disappointing part is that they make withdrawals only in crypto and take insane commissions on it.
They took "a withdrawal commission from my account (around 50 euros on top of 400 euros), and sent me 387 USDT. The normal rate is 1 EUR = 1,09 USD, 400 EUR = 435 USDT not 387 USDT!
Support didn't helped at all, they think that it's normal to trick people like this.
SCAM!

Easy deposit with Apple Pay

Withdrawals only in crypto
They take a really large withdrawal fee commission
They convert EUR to USDT by their "imaginary currency rate" 400€ = 387,48 USDT
Support knows theyre scamming people, and does nothing

GG.BET Casino

Dear Customer,

We would like to clarify that our platform does not impose a maximum withdrawal limit of €400 per transaction. The only restriction we have is a €9,000 limit per transaction, but there is no limit on the number of transactions you can make.

Regarding the withdrawal fees, our policy includes a 20% internal fee on the withdrawal amount only if the deposited amount has not been wagered twice, as outlined in our site's terms and conditions. We believe there may have been a misunderstanding, and we are keen to address and resolve any issues.

Please provide your account details so we can further investigate the situation and assist you accordingly.

• 2 years ago

Rubbish casino. I think this casino is scamming me. I keep requesting withdrawals and they keep cancelling them (without notifying me). When I inquired why, they'd say there is a technical issue and should do another withdrawal request. I've been doing withdrawal request after withdrawal request and everytime this has happened, and I have used different payment methods. These people are lying. Firstly, they'll say they've approved the withdrawal and that the payment processer will complete it within 5(!) business days. Then 5 days will pass, I'll inquire again, then the withdrawal will be cancelled. Then after this, I'd inquire again and all the agent would tell me is "just do a withdrawal again". I've never been told why this keeps happening, what steps they'll take to fix this, nothing. Just that it has been done and I must just patiently wait--like a fool-- for this money that will seemingly never come. I'm really pissed off right now. These people will never give me my $390 and I'm frustrated like hell.

Useless agents
Scam casino
Don't pay out withdrawals

GG.BET Casino

Hello! We apologize for the inconvenience caused. There were some technical issues with certain payments. However, as of June 10th, your payments of $245.05, $145.00, and $17.55 were successfully completed.

• 2 years ago

My first deposit was via crypto.As i soon realized that my money didnt reach the account i contacted support and they told me that sometimes there's delay so i should wait one hour.2 hours later i contact them again and the agent told me that sometimes it takes up to 96 hours for the deposit.96 hours ?? I should deposit 4 days prior.Of course as i am typing this and i still dont have my money in the account.Worst experience and customer support ive seen so far.They could at least inform me of this "minor"delay prior to depositing.

Deposit delay of 96 hours

GG.BET Casino

Hello!

Thank you for sharing your experience.
We apologize for the difficulties you encountered with the deposit process.
The specified 96 hours is the maximum allowable time, and deposits typically process much faster.
As I can see, your transaction was successfully completed within 24 hours, so we hope for your understanding.

• 2 years ago

I tried several games and liked the experience of interacting with the site. I think this casino is good and safe to use. I earned almost 100 euros during March. I recently received my payment.

games
juegos
bonuses
bonos
24/7 technical support
soporte técnico 24/7
KYC verification
verificación KYC

rare victories
victorias raras
delayed withdrawal of money
retiro retrasado de dinero

• 2 years ago

Modern casino. Smooth navigation, multilingual interface. Large collection of games. I recommend carrying out a personal data check immediately after registering, otherwise you will have to wait a long time to withdraw the money. You will need to upload a copy of your ID and take a selfie. The greater the amount won, the longer it takes to withdraw funds. If you know this, you can wait calmly. And there is also a limit on withdrawals at a time. The support team is polite and good at helping with technical questions.

• 2 years ago

GGBET casino attracted me with a great welcome bonus. Various promotions and many bonuses are constantly taking place here. I recommend Joker Win, this is where I had the most luck. To make a withdrawal you need to go through verification, which takes several days - that's a lot of time. Withdrawing money is also not fast. I waited almost a week for my first withdrawal.

Lots of games, lots of bonuses, colorful design
Muitos jogos, muitos bônus, design colorido

Mobile app performs worse than website
O aplicativo móvel tem desempenho pior que o site

• 2 years ago

A big casino with a large number of games. As far as I understand, they have a license in Ukraine. Welcome bonus 200%. Many ways to deposit, but not all popular ones that are used in Ukraine. Anyway, the site works fast, it's nice to play. Tech support actively helps.

• 2 years ago

I registered on the site in the pandemic, when everyone was sitting at home and everyone needed to entertain themselves. Since then I periodically play, but do not spend a lot of money, keep myself in control. I rate the casino on 4 points. The application is a little slow. Balance replenishment is fast. Withdrawal of money - as luck would have it. Sometimes I had to wait a few days.
Several times I contacted tech support and they answered me quite quickly.

They let you play and get paid.

sometimes I lose

• 2 years ago

I had an unpleasant experience on this site when the payment I requested did not reach my wallet. The process lasted almost a month. As a result, the site admitted the error and I received my winnings.

good bonuses
bons bônus
large selection of casino games and eSports betting
grande seleção de jogos de cassino e apostas em eSports

long withdrawal of funds
longa retirada de fundos
technical support takes a long time to resolve issues
suporte técnico leva muito tempo para resolver problemas

• 2 years ago

I created an account, but after the deposit I remembered that I already have an account at this casino, which I registered several years ago. I wrote to the support chat, explained the situation and asked to merge my accounts. Instead they simply blocked my new account with my money. I'm shocked

scam
скам

• 2 years ago

For me, this is a reliable site that I have never had problems with. GGBET offers a wide selection of games, as well as betting on sports and e-sports. I especially like the casino section. The site is quite easy to use and has nice colors and design. Technical support is responsive. There is a limit on the withdrawal amount, but not on the number of withdrawals. Payments came to me quickly, at the latest - the next day. GGBET also offers many bonuses.

• 2 years ago

First-class betting house and casino. Document verification takes 2-5 days, but after that payments arrive within 5 minutes. I have received many payments without any problems.

numerous bonuses
numerosos bônus
taking security seriously
levando a segurança a sério
many payment systems are connected
muitos sistemas de pagamento estão conectados