HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,077Opened910Unresolved5,356Resolved12,919Rejected21,892
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1Go Casino - Player’s withdrawal is delayed with no updates.

Closed Submitted: 01 Oct 2024
Disputed amount: €469
Safety Index 7.4 Above average
Our verdict Player stopped responding

Joker8 Casino - Player's withdrawal has been delayed.

Closed Submitted: 01 Oct 2024
Disputed amount: €800
Safety Index 8.1 High
Our verdict Case closed

1win Casino - Player's account has been closed due to self-exclusion request.

Resolved Submitted: 30 Sep 2024
Disputed amount: $1,838,000 ARS
Safety Index 8.3 High
Our verdict No reaction

Nortia Casino - Player’s withdrawal requests have been denied.

Unresolved Submitted: 30 Sep 2024
Black points: 9,050
Disputed amount: $63,000
Safety Index 1.3 Very low
Our verdict No reaction

Mangowin Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 30 Sep 2024
Black points: 116
Disputed amount: 7,000 ₱
Safety Index 3.5 Low
Our verdict No reaction

Mr Big Wins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 30 Sep 2024
Black points: 539
Disputed amount: €1,000
Safety Index 1.1 Very low
Our verdict Case closed

ChalkWins Casino - Player’s refund is delayed.

Resolved Submitted: 30 Sep 2024
Disputed amount: €1,075
Safety Index 4.8 Low
Our verdict Unjustified complaint

Snatch Casino - Player's winnings are partially confiscated.

Closed Submitted: 30 Sep 2024
Disputed amount: €650
Safety Index 9.8 Very high
Our verdict Case closed

Instant Casino - Player's withdrawal is delayed.

Resolved Submitted: 30 Sep 2024
Disputed amount: €2,250
Safety Index 0.8 Very low
Our verdict Unjustified complaint

Flush Casino - Player's account has been closed unjustly.

Closed Submitted: 30 Sep 2024
Disputed amount: €4,300
Safety Index 8.3 High
Show more complaints (+10)
Showing 19,911 - 19,920 of 41,077 complaints
1...1,991 1,992 1,993...4,108
Go to pageof 4,108 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.