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All42,041Opened752Unresolved5,594Resolved13,309Rejected22,386
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Our verdict Unjustified complaint

Verde Casino - Player's account is blocked due to duplicates.

Closed Submitted: 02 May 2025
Disputed amount: €360
Safety Index 9.4 Very high
Our verdict Case closed

Winningz Casino - Player's withdrawal has not been processed.

Resolved Submitted: 02 May 2025
Disputed amount: €400
Safety Index 3.8 Low
Our verdict Player stopped responding

Li.bet Casino - Player's withdrawal is delayed and account issue remains unresolved.

Closed Submitted: 02 May 2025
Disputed amount: £1,000
Safety Index 4.5 Low
Our verdict Player stopped responding

Wintopia Casino - Player’s withdrawal has been delayed.

Closed Submitted: 02 May 2025
Disputed amount: NZ$700
Safety Index 8.2 High
Our verdict Case closed

RTbet Casino - Player's withdrawal request is delayed.

Resolved Submitted: 02 May 2025
Disputed amount: $58
Safety Index 8.8 High
Our verdict Player stopped responding

Pistolo Casino - Player seeks help with self-exclusion and reclaiming funds.

Closed Submitted: 02 May 2025
Disputed amount: €120
Safety Index 8.0 High
Our verdict Unjustified complaint

MonsterWin Casino - Player requests assistance after account closure.

Closed Submitted: 02 May 2025
Disputed amount: €71
Safety Index 8.0 High
Our verdict No reaction policy

Bull Casino - Player’s withdrawal request is delayed.

Unresolved Submitted: 02 May 2025
Black points: 136
Disputed amount: C$2,154
Safety Index 4.5 Low
Our verdict Unjustified complaint

GreatSpin Casino - Player's withdrawal is delayed due to account issues.

Closed Submitted: 02 May 2025
Disputed amount: €170
Safety Index 8.3 High
Our verdict Unjustified complaint

SupaBet Casino - Player's account has not been closed despite sister casino self-exclusion.

Closed Submitted: 02 May 2025
Disputed amount: €270
Safety Index 7.9 Above average
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