HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,155Opened900Unresolved5,771Resolved13,697Rejected22,787
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for casino to reply 1d 7h 48m 40s

888 Casino - Player’s account has been closed.

Opened Submitted: 09 Aug 2026
Safety Index 7.4 Above average
Our verdict Player stopped responding

QuickWin Casino - Player’s withdrawal is delayed and account verification is requested again.

Closed Submitted: 09 Aug 2026
Disputed amount: €21,000
Safety Index 8.2 High
Our verdict Player stopped responding

LuckyWave Casino - Player's winnings have been confiscated.

Closed Submitted: 09 Aug 2026
Disputed amount: £340
Safety Index 2.5 Very low
Our verdict Unjustified complaint

2UP Casino - Player's account has been closed and balance confiscated.

Closed Submitted: 09 Aug 2026
Disputed amount: 2,795 USD₮
Safety Index 8.0 High
Our verdict No reaction policy

1000 Spins Casino - Player's account closure request has been ignored.

Unresolved Submitted: 09 Aug 2026
Black points: 136
Disputed amount: €500
Safety Index 0.9 Very low
Our verdict Case closed

SlotsGem Casino - Player’s account is closed and withdrawal is delayed.

Resolved Submitted: 09 Aug 2026
Disputed amount: €1,600
Safety Index 4.2 Low
Current status Waiting for casino to reply 0d -14h -1m -18s

Fonbet Casino - Player is struggling with delayed withdrawal and KYC verification.

Opened Submitted: 09 Aug 2026
Safety Index 6.3 Below average
Our verdict Other

Starz Spins Casino - Player claims that payment has been delayed.

Closed Submitted: 09 Aug 2026
Disputed amount: $600
Safety Index 8.0 High
Current status Waiting for Casino Guru to reply 5d 14h 30m 33s

BlazeBet Casino - Player disputes unfair rule changes.

Opened Submitted: 09 Aug 2026
Safety Index 8.5 High
Current status Waiting for Casino Guru to reply 2d 19h 24m 54s

Betway Casino - Player’s withdrawal has been delayed.

Opened Submitted: 09 Aug 2026
Safety Index 9.2 Very high
Show more complaints (+10)
Showing 1,481 - 1,490 of 43,155 complaints
1...148 149 150...4,316
Go to pageof 4,316 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.