This review examines SlotsGem Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. SlotsGem Casino scored a Below average Safety Index of 6.2, which makes it a suboptimal option for most players in terms of fairness and safety. Continue reading our SlotsGem Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of SlotsGem Casino, we have looked closely into the Terms and Conditions of SlotsGem Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, SlotsGem Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include SlotsGem Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, SlotsGem Casino has scored a Safety Index of 6.2, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SlotsGem Casino to be unfair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,342 black points in total, out of which 2,217 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 10 reviews, and we have only received 9 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
SlotsGem Casino is owned by Latcas B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
SlotsGem Casino has a gambling license issued by Anjouan Gaming in Comoros.
SlotsGem Casino accepts deposits via 34 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Solana (SOL), Tether (USDT), Ethereum (ETH), CashtoCode, Rapid Transfer, Litecoin (LTC), Ripple (XRP), Decentraland (MANA), Cardano (ADA), Dogecoin (DOGE), Binance Coin (BNB), Chainlink (LINK), Polkadot, MiFinity, eZeeWallet, Jeton, Google Pay, direct debit, Interac, LuxonPay, Revolut, CS:GO skins, PayDo.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 4,000 per day | No win limit |
| EUR 16,000 per week | |
| EUR 50,000 per month | |
| USD 4,000 per day | |
| USD 16,000 per week | |
| USD 50,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at SlotsGem Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Spanish | |
|
24/7 |
| Portuguese | |
|
24/7 |
| German | |
|
24/7 |
| Finnish | |
|
24/7 |
| Italian | |
|
24/7 |
| Czech | |
|
24/7 |
| Greek | |
|
24/7 |
| French | |
|
24/7 |
| Polish | |
|
24/7 |
| Hungarian | |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SlotsGem Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SlotsGem Casino to be good.
SlotsGem Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 131 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), Relax Gaming, Betgames, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Platipus, Slotopia, RFranco Games, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, JDB Gaming, OneTouch, Urgent Games, Galaxsys, Revolver Gaming, Casino Technology, Spinthon, Reevo, Bitpunch, Mascot Gaming, Four Leaf Gaming, Amusnet, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, 100HP Gaming, Max Win Gaming, HungryBear, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Peter & Sons, F*Bastards, Kitsune Studios, 3 Oaks Gaming, Games Global, Winfinity, 4ThePlayer, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, RevDev, Backseat Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, Expanse Studios, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, Betsolutions, Onlyplay, 7Rings Gaming, Oryx Gaming, Gaming Corps, Nucleus Gaming, Penguin King, FC, VoltEnt, Leap Gaming, Gamebeat, Fugaso, Felix Gaming, Gamevy, Retro Gaming, PoggiPlay, Dynabit Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, InOut, Barbara Bang, Clawbuster, Rogue Gaming, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from SlotsGem Casino based on the data from our database.
Browse all bonuses offered by SlotsGem Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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