HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,808Opened737Unresolved5,565Resolved13,230Rejected22,276
Active filters: Casino:
Clear all filters
Sort
Our verdict Justified complaint

Baloo.bet Casino - Player’s account closure request is delayed.

Unresolved Submitted: 25 Jun 2026
Black points: 2,324
Disputed amount: €2,000
Safety Index 1.8 Very low
Our verdict No reaction policy

Celsius Casino - Player’s deposit refund has been delayed.

Unresolved Submitted: 25 Jun 2026
Black points: 293
Disputed amount: 1,733 USD₮
Safety Index 3.5 Low
Our verdict Case closed

Spin Million Casino - Player's withdrawal is delayed.

Resolved Submitted: 25 Jun 2026
Disputed amount: £250
Safety Index 2.8 Very low
Our verdict Other

Rollbit Casino - Player’s account is closed, and winnings are confiscated.

Closed Submitted: 25 Jun 2026
Disputed amount: $50
Safety Index 4.1 Low
Our verdict Player stopped responding

Lucky Trunk Casino - Player’s withdrawal has been delayed.

Closed Submitted: 25 Jun 2026
Disputed amount: €1,879
Safety Index 6.0 Below average
Our verdict Case closed

BassBet Casino - Player requests refund after account closure request.

Resolved Submitted: 25 Jun 2026
Disputed amount: €1,199
Safety Index 7.8 Above average
Our verdict Player stopped responding

Winna Casino - Player's winnings are delayed.

Closed Submitted: 25 Jun 2026
Disputed amount: $85
Safety Index 9.3 Very high
Our verdict Other

SpinTexas Casino - Player's withdrawal has been confiscated.

Closed Submitted: 25 Jun 2026
Disputed amount: €495
Safety Index 2.9 Very low
Our verdict Unjustified complaint

Binobet Casino - Player’s account has been closed with funds confiscated.

Closed Submitted: 25 Jun 2026
Disputed amount: €3,086
Safety Index 5.4 Below average
Our verdict Uncertain case

Instant Casino - Player’s withdrawals are delayed and declined.

Unresolved Submitted: 25 Jun 2026
Black points: 1,388
Disputed amount: €10,000
Safety Index 0.7 Very low
Show more complaints (+10)
Showing 1,401 - 1,410 of 41,808 complaints
1...140 141 142...4,181
Go to pageof 4,181 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!