CobraSpins Casino - The player is accusing the casino of unathorized charges.

HPayments are taken in to many different companies in China and aeu Kenya and other countries My cards have been used with out my consent and my bank is looking into this

Dear Tincat56,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Let me ask you a few more question before we would try to contact the casino. How long have you been registered in the casino? When did you first deposit into the casino? When did the first unathorized payment occured? Did you get in touch with the casino and if yes, what did they respond to you regarding the charges? Also please, forward any additional proof or conversation with the casino to nikolas.b @casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Nick

I really am not sure of any of the dates but the banks and credit card companies I have used to make payments have flaged up corrupted payments and I have had to have new cards

Unfortunately I did not keep trake of the payments but when my bank went through some payments I did not recognize them

There seems to be a lot of payments to a company called Sell my skin but I have no idea who this is

Thank you Tincat for the additional information. I'll now forward your case to my collegue Viliam who will be assisting you from now on. I hope we will be able to help you and your complaint will be resolved as fast as possible.

Hello Tincat56,

I looked at your complaint and will do my best to help you. I would like to invite CobraSpins Casino into this conversation. Casino, can you please explain this situation?

Cobra spin payments in go to several companies which my bank have flagged up as fraud sites

also I have an issue with Anonym.co I won £6006.30 but when I went to cash out my balance showed £2.15 I have sent several e mails and have had no confirmation from them that they will be paying me they have just asked for my I’d which until I have confirmation that the payment will be made I do not wish to send as they require so much personal details

if you could look into this as well

regards

anne F****

We would like to ask the CobraSpins Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Dear Tincat56,

this Casino's rating is 1.2 out of 10, they are not licensed and there is no relevant organization where you can complain. I'm afraid that if they'll not respond here we can't do anything more than just close the complaint as unresolved.

Thank you got trying

they have stoped answers my emails as well

I apologize, but since we haven’t received any response from the casino regarding the issue, we can not continue resolving this complaint and we are forced to close it as ‘unresolved’.

I am very sorry I couldn't help more, but at least closing this complaint as unresolved will negatively influence the Casino's rating and other players can read about your experience in our review.

I hope you won't come across a problem like this again.

The Casino can ask to reopen this complaint anytime.