The player from Greece is dissatisfied with the withdrawal process. The player later received his winnings, therefore we marked this complaint as resolved.
CBet Casino - Player’s withdrawal has been delayed.
Amount: €60
CBet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
CBet Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
30/03 I requested a withdrawal of 60 euro.Today after 8 days my request is still in processing and the agents on this site tells me lies.I don’t know what to do I am fully verified my account.Please help me
Public
Public
2 years ago
Dear Antonis,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.
Thank you for your understanding.
Best regards,
Kristina
Public
Public
2 years ago
the money goes to my account now …Thank you casino guru..But all the agents on this site all this days said to me wrong things about the situation..You must educate them
Public
Public
2 years ago
Thank you for your reply, Antonis. Do I understand correctly that you have received your winnings? Can we now consider this complaint resolved?
Public
Public
2 years ago
Awesome news, Antonis. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
