The player from Greece is dissatisfied with the withdrawal process. The player later received his winnings, therefore we marked this complaint as resolved.
CBet Casino - Player’s withdrawal has been delayed.
Amount: €60
CBet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
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2 years ago
30/03 I requested a withdrawal of 60 euro.Today after 8 days my request is still in processing and the agents on this site tells me lies.I don’t know what to do I am fully verified my account.Please help me
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2 years ago
Dear Antonis,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.
Thank you for your understanding.
Best regards,
Kristina
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2 years ago
the money goes to my account now …Thank you casino guru..But all the agents on this site all this days said to me wrong things about the situation..You must educate them
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2 years ago
Thank you for your reply, Antonis. Do I understand correctly that you have received your winnings? Can we now consider this complaint resolved?
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2 years ago
Awesome news, Antonis. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
