CasinoMax - Player’s winnings have been confiscated.

This is a total scam casino. I played over 20k in deposits. I had a balance of about 15k.

I then TRIED to cashout $4k. They did everything in the world to not cash me out. Then they told me I exceeded the $10 rule when I was playing. 

I played $5 a spin for days. Only after winning did I raise my bet to 6.25 and then 12.50.

So they said since I exceeded the betting limit they would do me a favor. I'm not lying I can post all emails back and forth. They would do me a favor and wire me $1k and that I forfeited 

The rest of the money. This is no joke. This is straight fraud. This is RTG gaming. Nothing but a scam. They did everything for a week to tell me about verifying. I did. They even called my business to verify. 

I only wish more people could find this and read it. To know to stay away . The first page of reviews is all paid for reviews,ADS not real reviews.

Please save your money from these cheats. 

Jim ***

Dear James,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Were all your winnings accumulated from a bonus play? Could you please specify which exact bonus you have activated?

If there’s any relevant communication, please forward it to petronela.k@casino.guru. Additionally, you could forward your game history too.

I understand that it might seem like a lot of inquiries, but all the requested information is essential if we wish to proceed with this case. Thank you very much in advance for your reply.

Best regards,

Petronela

Dear James,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.