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OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods39
Crowngold Casino Review
This review examines Crowngold Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Crowngold Casino scored an Above average Safety Index of 7.3, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our Crowngold Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Crowngold Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Crowngold Casino, we read and assessed Terms and Conditions of Crowngold Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based upon our estimates and collected information, we consider Crowngold Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Crowngold Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Crowngold Casino has scored a Safety Index of 7.3, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of Crowngold Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Crowngold Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Crowngold Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Crowngold Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 6 player reviews of Crowngold Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Crowngold Casino is owned by Aveazure SRL and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Crowngold Casino has been granted a gambling license in Kahnawake issued by Kahnawake Gaming Commission.
Payment methods, win and withdrawal limits
Crowngold Casino supports 39 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Sofort Banking, Maestro, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Instant Bank Transfer, Litecoin (LTC), Bunq Bank, Dogecoin (DOGE), Elavon, Ripple (XRP), An Post Bank, Tether (USDT), Permanent TSB (PTSB), Ethereum (ETH), Bank of Ireland, Bitcoin Cash (BCH), Banco do Brasil, Bradesco, Allied Irish Banks (AIB), ING Bank, Revolut, Avant Money, Ulster Bank, N26, MiFinity, MuchBetter, Interac e-Transfer, Jetonbank, CashtoCode, Interac, Jeton.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 30,000 per month
USD 5,000 per day
USD 10,000 per week
USD 30,000 per month
NOK 50,000 per day
NOK 100,000 per week
NOK 300,000 per month
CAD 7,500 per day
CAD 15,000 per week
CAD 45,000 per month
AUD 7,500 per day
AUD 15,000 per week
AUD 45,000 per month
BRL 27,500 per day
BRL 55,000 per week
BRL 165,000 per month
NZD 7,500 per day
NZD 15,000 per week
NZD 45,000 per month
PLN 25,000 per day
PLN 50,000 per week
PLN 150,000 per month
BTC 0.3 per day
BTC 0.6 per week
BTC 1.8 per month
DOGE 71,150 per day
DOGE 142,300 per week
DOGE 426,900 per month
LTC 75 per day
LTC 150 per week
LTC 450 per month
ETH 4.35 per day
ETH 8.7 per week
ETH 26.1 per month
BCH 50 per day
BCH 100 per week
BCH 300 per month
XRP 14,400 per day
XRP 28,800 per week
XRP 86,400 per month
USDT 5,000 per day
USDT 10,000 per week
USDT 30,000 per month
TRX 98,000 per day
TRX 196,000 per week
TRX 588,000 per month
BNB 22 per day
BNB 44 per week
BNB 132 per month
ADA 20,300 per day
ADA 40,600 per week
ADA 121,800 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Crowngold Casino in the table below.
Language
Website
Customer support
Live chat
English
English
German
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Crowngold Casino, managing your account, withdrawals, or other matters. Crowngold Casino has an average customer support, judging by the results of our testing.
Crowngold Casino slots and casino games
Crowngold Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 81 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Swintt, Win Fast, Lucky Streak, Wildcat Gaming, Mancala Gaming, Ad Lunam, Boomerang Studios, Spribe, Gamomat, TrueLab Games, Reevo, Spearhead Studios, Mascot Gaming, SlotMill, Four Leaf Gaming, Onlyplay, Amusnet, Givme Games, Reel Play, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, Max Win Gaming, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Iconic21 (BETER Live), Retro Gaming, Dream Play, 3 Oaks Gaming, Gamzix, 1spin4win, CT Interactive, Golden Hero, Popiplay, Apparat Gaming, Games Global, InOut, PatePlay, EGT Digital, Clawbuster, Electric Elephant, 7Mojos, 4ThePlayer, EURASIAN (EA) Gaming, Netgame, Print Studios.
Bonuses and codes offered by Crowngold Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 6 bonuses from Crowngold Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on Crowngold Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Crowngold Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(7)
User reviews of Crowngold Casino
This is a place to share experience with Crowngold Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My deposit stolen three weeks ago and still no response about what happened? Very bad customer support and if you win you won’t get your funds because there is no response from the casino.
After three weeks so many mail request and contacted NFA about this I have got a refund from the casino. This is clearly unethical practices and should have been paid to the players without hassle. Anyways I have received my funds but the review still stands here for other players protection..
Deposit stolen
Fraud behaviour
No license
Crowngold Casino
Dear Ajas1318,
Thank you for taking the time to share your concerns. We are sorry to hear that your experience has been disappointing, and we fully understand how frustrating it can be to feel left without clear communication.
Please be assured that we take all player feedback and reports seriously, and we are committed to resolving any issues as efficiently as possible. In certain cases, additional checks or internal reviews may be required, which can affect response times.
We kindly encourage you to contact our support team at [email protected], where your situation can be reviewed in detail, and appropriate assistance can be provided.
We truly appreciate your feedback, as it helps us identify areas where we can continue to improve our services and communication.
I requested a withdrawal after depositing €400 and winning around €600. Without any proof, I was accused of having a duplicate Thesz account. My account was blocked and the withdrawal denied. I can't access anything anymore, and the money is simply gone. This is extremely dubious. The casino is a scam, and I demand my money back!
Ich habe eine Auszahlung, nachdem ich 400 € eingezahlt und circa 600 gewonnen hatte und ohne sämtliche Beweise wurde mir vorgeworfen, ein duplizierte Thesz Konto zu haben. Mein Konto wurde gesperrt und die Auszahlung verweigert. Ich kann auf nichts mehr zugreifen und das Geld ist einfach weg das ist super unseriös die Casino ist ein Scam und ich fordere mein Geld zurück!
Payout refused, account blocked!
Auszahlung verweigert, Konto gesperrt!
Crowngold Casino
Dear Nikzhabzb,
Thank you for letting us know about your concern.
We deeply regret the frustrating experience with your account and withdrawal. We take all concerns regarding account access and winnings very seriously and do not want to leave our players with that impression.
To allow us to thoroughly investigate your situation and resolve the matter, we ask you to contact our support team directly at We value a transparent and fair process and thank you for bringing this to our attention.
Best regards Crowngold Casino Team
Lieber Nikzhabzb,
Vielen Dank, dass Sie uns Ihr Anliegen mitgeteilt haben.
Wir bedauern die frustrierende Erfahrung mit Ihrem Konto und Ihrer Auszahlung sehr. Wir nehmen alle Bedenken bezüglich Kontozugriff und Gewinnen sehr ernst und möchten bei unseren Spielern nicht diesen Eindruck hinterlassen.
Damit wir Ihre Situation gründlich untersuchen und die Angelegenheit klären können, bitten wir Sie, sich direkt an unser Support-Team unter [email protected] zu wenden. Wir legen Wert auf einen transparenten und fairen Prozess und danken Ihnen, dass Sie uns darauf aufmerksam machen.
I have a theory about casinos that don't make responsible gaming tools available. If a casino doesn't make it easy, it's because they don't have the best interest of the player in mind, which then should give a person pause before assuming everything else is run ethically. I played, had some luck, made a modest withdrawal and then decided to take a week long break. According to their terms and conditions this is as easy as contacting support and they will happily oblige, so I decided to test that. I've been here before with this particular brand, so I contacted chat who said no problem BUT your "VIP" agent will get in contact with you we can't do anything.
Needless to say this didn't happen other than my "VIP" agent sending me an email offering bonuses. I just have to contact him via WHaTSapp! Yay! I've dealt with this kind of thing too many times so after two days of following up with chat and challenging the notion that they "easily offer responsible gaming tools because they care so much about their customers" the chat agent finally agreed my request had been clear and ignored so he manually blocked my account. For a week I thought, but no. Turns out if I want to unblock the account I need to write a detailed letter explaining why I wanted to "close" my account and do I take responsibility for my gambling. As if my request to take a week break and block my account, that was ignored, demonstrated that the problem was me.
Obviously I'm not going to bother with this casino any further. Places like this put on a facade of fairness and integrity, but when it comes down to it, they want you to keep playing no matter what, because they know eventually you will lose. Instead of supporting responsible gaming they make it difficult and punitive. This is happening a lot I've noticed in the industry, and it's tiresome. I vote that those of us that like to play online stop rewarding casinos like this. I know I've had enough.
Crowngold Casino
Dear Tamalamaland123,
Thank you for taking the time to share your experience. We genuinely regret that your expectations were not met in this instance.
At Crowngold, we take responsible gaming seriously and aim to provide players with clear options to manage their gameplay. We are sorry to hear that your request for a temporary break was not processed smoothly, and we understand how frustrating it must have been to receive mixed responses. Your feedback highlights areas where we must improve, especially in ensuring consistency between support channels and faster response times.
We appreciate your honest perspective and are committed to refining our processes so players feel fully supported in their choices. If you ever decide to provide more details or discuss your experience further, feel free to reach out to us at [email protected] — we are here to listen and assist.
So, I saw the bad reviews here, but I still wanted to try playing there, and I don't regret it. I'm pleasantly surprised.
Also ich habe die Schlechte Bewertungen hier gesehen aber wollte es trotzdem probieren dort zu spielen und ich behrue es nicht. Ich bin positiv überrascht
Fast payouts
Schnelle Auszahlungen
Fast verification
Schnelle Verifizierung
GOOD SLOT RTP
GUTE SLOT RTP
Good welcome bonuses
Gute Willkommen boni
Nothing
Nix
Crowngold Casino
Dear Jaafarmustafa32,
Thank you for sharing your experiences with us!
We're delighted to hear that you decided to give us a try and were pleasantly surprised. Your words are the best confirmation that we're moving in the right direction, and we greatly appreciate your trust.
We always strive to provide every player with the best possible gaming experience. Should you ever have any questions or requests, please do not hesitate to contact our support team at to contact us - we are always there for you.
Best regards, Crowngold Casino Team
Lieber Jaafarmustafa32,
vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen!
Es freut uns sehr zu hören, dass Sie sich entschieden haben, uns einen Versuch zu geben und angenehm überrascht waren. Ihre Worte sind die beste Bestätigung dafür, dass wir uns in die richtige Richtung bewegen, und wir schätzen Ihr Vertrauen sehr.
Wir sind stets bestrebt, jedem Spieler das bestmögliche Spielerlebnis zu bieten. Sollten Sie jemals Fragen oder Wünsche haben, zögern Sie bitte nicht, unser Support-Team unter [email protected] zu kontaktieren - wir sind immer für Sie da.
I was already fearing the worst, but I was very pleasantly surprised! Firstly, the casino offers very good bonuses with no winnings limit of 200% or more (on my first and second deposits). Secondly, I received my winnings just 20 minutes after requesting them on the Saturday night into Sunday, including a KYC document verification. I had only made one deposit of €20, and the payout was made to the credit card I used.
If all casinos were this fast and fair, I can only recommend it! :)
Hatte bereits schlimmes befürchtet aber bin sehr positiv überrascht wurden! Zum einen bietet das Casino sehr gute Boni ohne Gewinngrenze an mit 200% und mehr (1te + 2te Einzahlung). Zum anderen habe ich meinen Gewinn nur 20 Minuten nach Anfrage in der Nacht von Samstag auf Sonntag erhalten, inklusive KYC Dokumentenprüfung. Hatte nur 1 Einzahlung über 20 Euro und auf die benutzte Kreditkarte ausgezahlt.
Wenn alle Casinos so schnell & fair wären, kann es nur weiter empfehlen ! :)
Crowngold Casino
Dear Hugbearli,
Thank you for your great feedback!
We're delighted to hear that you had such a positive experience at Crowngold Casino and that everything went smoothly—exactly as it should! It's great to know that you were able to take advantage of our attractive bonuses and that your withdrawal was quick and easy, even on the weekend.
At Crowngold, we do everything we can to provide you not only exciting entertainment but also fair and transparent processes. Your praise motivates our team to continue providing the best possible service.
If you have any questions or need support, please do not hesitate to contact us at to contact us - we will be happy to help you.
We wish you continued joy and success!
Best regards Crowngold Casino Team
Lieber Hugbearli,
Vielen Dank für Ihr tolles Feedback!
Es freut uns sehr zu hören, dass Sie eine so positive Erfahrung im Crowngold Casino gemacht haben und dass alles reibungslos verlaufen ist - genau so soll es sein! Es ist toll zu wissen, dass Sie von unseren attraktiven Boni profitieren konnten und dass die Auszahlung schnell und problemlos erfolgte, sogar am Wochenende.
Wir bei Crowngold tun alles, um Ihnen nicht nur spannende Unterhaltung, sondern auch faire und transparente Prozesse zu bieten. Ihr Lob motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.
Sollten Sie Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren - wir helfen Ihnen gerne weiter.
Wir wünschen Ihnen weiterhin viel Freude und viel Erfolg!
Caution – payout is delayed, support is no longer responding!
Unfortunately, I can only advise against playing at this casino. I requested a withdrawal – since then, customer support has repeatedly put me off. My case has supposedly been forwarded to the finance department, but no one there seems to have responded. Every inquiry is met with standard platitudes ("We ask for your patience," "It's being processed"), but a concrete solution or a timeframe? None.
The support team seems overwhelmed or disinterested, and escalation seems to be of no interest to anyone. Everything seems increasingly dubious and opaque. Very disappointing – as a player, you just feel like you're being kept waiting.
I'm still waiting for my money and will steer clear of this casino in the future. Stay away!
Vorsicht – Auszahlung wird hinausgezögert, Support reagiert nicht mehr!
Ich kann leider nur abraten, bei diesem Casino zu spielen. Eine Auszahlung wurde von mir beantragt – seitdem werde ich vom Kundensupport immer wieder vertröstet. Angeblich wurde mein Fall an die Finanzabteilung weitergeleitet, aber dort scheint niemand wirklich zu reagieren. Jede Nachfrage wird mit Standardfloskeln beantwortet ("Wir bitten um Geduld", "Es wird bearbeitet"), aber eine konkrete Lösung oder ein Zeitrahmen? Fehlanzeige.
Der Support wirkt überfordert oder desinteressiert, eine Eskalation scheint niemanden zu interessieren. Alles wirkt zunehmend unseriös und undurchsichtig. Sehr enttäuschend – man fühlt sich als Spieler einfach nur hingehalten.
Ich warte immer noch auf mein Geld und werde künftig einen großen Bogen um dieses Casino machen. Finger weg!
No payout
Keine -Auszahlung
Crowngold Casino
Dear Mesimesi,
Thank you for sharing your experience with us.
We deeply regret that you experienced issues with your withdrawal and communication with our support team. We understand the importance of receiving timely updates and transparent information regarding financial transactions and regret that your expectations were not met in this case.
We take such matters very seriously. Our goal is to provide all players with a fair, safe, and seamless experience. While certain cases may take longer due to additional verification or internal controls, it's important to us to keep our players fully informed throughout the entire process.
If your issue remains unresolved, please contact us directly at so we can promptly review your case and assist you further. Our team is here for you and will do everything we can to resolve your concerns.
Thank you again for your feedback – it helps us improve our service.
Best regards, Crowngold Casino Team
Liebe Mesimesi,
Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben.
Wir bedauern sehr, dass Sie Probleme mit Ihrer Auszahlung und der Kommunikation mit unserem Support-Team hatten. Wir wissen, wie wichtig es ist, zeitnahe Updates und transparente Informationen zu Finanztransaktionen zu erhalten, und bedauern, dass Ihre Erwartungen in diesem Fall nicht erfüllt wurden.
Wir nehmen solche Angelegenheiten sehr ernst. Unser Ziel ist es, allen Spielern ein faires, sicheres und reibungsloses Erlebnis zu bieten. Obwohl bestimmte Fälle aufgrund zusätzlicher Verifizierungen oder interner Kontrollen mehr Zeit in Anspruch nehmen können, ist es uns wichtig, unsere Spieler während des gesamten Prozesses umfassend zu informieren.
Sollte Ihr Anliegen weiterhin ungeklärt sein, kontaktieren Sie uns bitte direkt unter [email protected], damit wir Ihren Fall umgehend prüfen und Ihnen weiterhelfen können. Unser Team ist für Sie da und wird alles tun, um Ihre Anliegen zu klären.
Vielen Dank noch einmal für Ihr Feedback – es hilft uns, unseren Service zu verbessern.
I never received a deposit to my casino account but funds were withdrawn from bank account by card and were not refunded.Provided requested pdf form of proof of withdrawal but because I had edited and covered my own personal details like account number and amount of funds in my bank account which were not required by them they would not accept the Pdf.I don't see why all my transactions for a month and a months statement was requested. I was only proving the transaction that was the issue with their casino.Their reply was that the confidential information won't be shared but I was not happy to share so i have had to close my account as I am very dissatisfied at the way this was handled even if the deposit was small.
Crowngold Casino
Dear Shelly2020,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand how frustrating it can be when a payment issue remains unresolved. Please know that we always aim to handle such situations carefully and under our internal procedures to ensure secure and fair service for all our players.
We regret that this led to your dissatisfaction, and we respect your decision. If you ever wish to reach out again or need further assistance, our team is always available at [email protected].
Best regards, Crowngold Casino Team
Safety Index explained
Safety Index of Crowngold Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Crowngold Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.3/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index