HomeComplaintsCasino Days - The player's dissatisfied with the casino bonuses.

Casino Days - The player's dissatisfied with the casino bonuses.

Amount: Can$120

Casino Days
Safety Index:Below average
Submitted: 08 Apr 2022 | Case closed : 27 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's dissatisfied with the casino bonuses as he did not receive what he was supposed to. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago

Everyone beware of CasinoDays. They kept soliciting bigger and bigger welcome bonuses to me via email and when I would go to claim it before my deposit, it wasn’t there even though they just offered it to me. Then they said, just deposit and we will add it and it will be available for use immediately. I made a deposit and they added a reload bonus that I have to bet $5000 to even get the 120 I was supposed to be able to play with. Now they won’t answer me. There are a ton of other reputable casinos that actually have support and are not in the ripping people off business. definitely do not be fooled by CasinoDays like I was. 

Public
Public
2 years ago

Hello Cameron,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino Days. Please allow me to ask you a few more question before we would move forward.

Could you please exactly describe what bonus you were supposed to get and what did you actually get? When exactly did you take this bonus? Since when is the casino not responding to you regarding this issue? Is your account already verified?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Dear Cameron,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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