The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place.
21+. Gambling Problem? Call 1-800-GAMBLER.
OverviewBonusesUser reviews182Safety Index explainedDiscussion1Payment methods14
bet365 Casino Review
Our independent casino review team has taken a detailed look at bet365 Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. bet365 Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our bet365 Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of bet365 Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of bet365 Casino, we thoroughly read and reviewed the Terms and Conditions of bet365 Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, bet365 Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, bet365 Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in bet365 Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of bet365 Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of bet365 Casino during our review.
bet365 Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 42 complaints about this casino in our database. Because of these complaints, we've given this casino 4,742 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
bet365 Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 182 user reviews of bet365 Casino in our database, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of bet365 Casino
bet365 Casino is in the ownership of Hillside Group and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.
bet365 Casino holds a gambling license in New Jersey issued by Division of Gaming Enforcement.
Withdrawal limits, win limits, and payment method options
bet365 Casino supports 14 payment methods. This includes: Mastercard, VISA, VISA Debit, Trustly Pay, PayPal, American Express, Maestro, Bank transfer, ApplePay, Discover, Cash deposit, PayNearMe, Venmo, Visa Credit.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
GBP 100,000 daily net win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at bet365 Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
French
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at bet365 Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of bet365 Casino as good.
bet365 Casino slots and casino games
bet365 Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, eSports betting, Virtual sports, Other games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 28 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Red Tiger Gaming, Big Time Gaming, WMS, Lightning Box, High 5 Games, Inspired Gaming, Oryx Gaming, Atomic Slot Lab, Bluberi Gaming, Indigo Magic, Shuffle Master, Peter & Sons, Kalamba Games, Design Works Gaming (DWG), Gaming Realms, Light & Wonder, Bragg Gaming, Bet Digital, AGS, White Hat Studios, Wild Streak Gaming, Reel Play.
bet365 Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from bet365 Casino in our database, which include:
100% up to $1,000 and up to 500 extra spins
Up to 500 EXTRA SPINS ($0.2/each)
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(14)
Payment methods (14)
Withdrawal limits
Not Limited for USD
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
No crash games
Language options
English website
All languages
(4)
All website languages
EnglishFrenchSpanishPortuguese
English customer support
All languages
(4)
All customer support languages
EnglishFrenchSpanishPortuguese
English live chat
All languages
(4)
All livechat languages
EnglishFrenchSpanishPortuguese
Game providers
Show all
(28)
Game providers (28)
Casino screenshots
Positives
Good selection of games
Simple and clean website design
Various responsible gaming options available
Payments by PayPal are available
Negatives
Company focuses on sports betting rather than the casino
Browse all bonuses offered by bet365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(182)
User reviews of bet365 Casino
This is a place to share experience with bet365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Horrible outfit!!!! They will look at your account for no just reason even if there's money sitting in the account it will give you an error code LL01 and then no one will explain to you what the hell is going on and they will suspend you for good for no good or justified reason at all ridiculous!!!
Customer service is horrendous !
They restrict and block accounts for no reason and give you no explanation even if money sits in your account!
Stay Away!
Withdraw is like pulling teeth to get payed out timely. It's going to take days to receive . That is assuming they don't block your account first! Ludicrous outfit!!!
bet365 Casino — I’ve used this site for years and never had any real issues in all that time. It’s dependable, the games run smoothly, and payouts are generally solid.
That said, there was one situation that frustrated me and I still don’t totally understand why it happened, which left a bit of a sour taste. Because of that, I’m staying neutral on that specific experience even though the overall site has been reliable.
Overall rating: 9/10 — only lost a point because of that one annoying experience, but otherwise a very good casino.
They closed my account without explanation. I received a response that they could not tell me why. I have accounts in all available casinos in Bulgaria and only this casino allows itself such impudence.
Затвориха ми акаунта без обяснение. Получих отговор, че не могат да ми кажат защо. Имам акаунти във всички налични казина в България и само това казино си позволява такава наглост.
They close accounts for no reason and give no explanation.
Затварят акаунти без причина и не дават обяснение.
The best casino here in Chile, especially in Valparaiso, since we feel they are English by tradition. We are the English of South America, our second mother country. Long live England and Chile, united forever.
lo mejor en casino aca en chile y en especial valparaiso ya que los sentimos ingleses por tradicion somos los ingleses de america del sur nuestra segunda madre patria viva inglaterra y chile unidos por siempre
Navigations is smooth and receptive. I like this site for betting on CS2 especially when is Major. Fast withdrawal but had experience one time when was waiting more than 6 hours.
My experience with Bet365 has been disappointing. While the platform looks professional at first glance, I encountered multiple technical issues — including login bugs, crashes during live betting, and odds changing mid-bet.
Customer support was unhelpful and slow to respond, often giving generic answers without actually resolving anything. On top of that, the overall handling of account issues felt careless and borderline unprofessional.
For a company of this size, I expected a much higher standard of service and reliability. Unfortunately, I can’t recommend Bet365 based on my experience.
I'm a new user at this great site, and so far it's been a very pleasant experience. The casino, sports betting, live casino, and exclusive games—there's something for everyone. I liked that they're strict with verification; it shows they're very serious. I made a profit on my first deposit, and the withdrawal was hassle-free and fairly quick. I was paid using the same method I used to deposit. In short, a very pleasant experience...
Soy un usuario nuevo en esta gran sala, de momento ha sido una experiencia muy placentera, casino, apuestas deportivas, casino en vivo, juegos exclusivos osea hay para todos los gustos. Me gustó que sean exigentes con la verificación, se nota que son muy serios. Con mi primer deposito tuve ganancias, y el retiro fue sin complicaciones y bastante rapido, me pagaron por el mismo medio que usé para depositar. En resumen muy agradable experiencia...
Quick check.
Verificación rápida.
Very fast withdrawals.
Retiros muy rápidos.
Huge place for all tastes.
Sitio enorme para todos los gustos.
Elegant and agile design.
Diseño elegante y agil.
I would like to see Evolution add a live casino.
Me gustaria que agregarán en casino en vivo a Evolution.
There is no intervention during risky gambling behavior. I lost a large amount of money in a short time without any warnings, limits, or contact. Complaints are dismissed with standard replies, and there is no meaningful response.
Customer service contact is very poor. Tip: Do not use this provider. If you want to gamble, choose a different company with good reviews instead of this one.
Experience period: 2021–2022, and continued issues in 2023 and 2024 as documented in email correspondence.
Avoid this provider. They do not care about their players.
No intervention despite clear risky gambling behavior
Complaints ignored or answered with generic, useless replies
Customer service is slow and unhelpful
No effective policy for responsible gambling or player protection
Bet365 is in itself a very good casino, there are lots of options to play games, slots or sportsbet. Odds on sportsbet are very good, but not too good to be true. There are many different options within the same game, for example, in blackjack you can choose to play robot dealer from several different suppliers. You can also choose to play live blackjack with a real dealer, where you can praise the staff for both efficiency and minimal errors. There are many good slots and they generally work fine, however, there may be problems getting a proper connection to their server even if you have good internet. Other than a few minimal things, the experience at bet365 is otherwise very good, it is very good design and it is visually nice to look at, the color scheme works very well.
Bet365 er jo i sig selv en meget god casino, der er massere af muligheder for at spille spil, slots eller sportsbet. Odds på sportsbet er meget gode, men heller ikke for gode til at være sandt. Der er mange forskellige muligheder inden for samme spil, for eksempel blackjack kan du vælge at spille robot dealer af flere forskellige leverandøre. Man kan ellers også vælge at spille live blackjack med en rigtig dealer, hvor man kan give ros til personalet for både effektivitet og minimale fejl. Der er mange af de gode slots og de virker generelt fint, der kan dog være problemer med at få en ordentlig connection til deres server selvom man har godt internet. Andet end få minimale ting er oplevelsen på bet365 ellers meget god, det er meget godt design og det er visuelt rart at kigge på, farveskemaet virker meget godt .
Good and easy design, easy to use, good odds on sports betting, easy to withdraw, good customer service, many good slots and many good games
Godt og nemt design, nemt at bruge, gode odds på sports betting, nemt at udbetale, god kundeservice, mange gode slots og mange gode spil
Lacks a lot of good slots, doesn't always run super fast and has experienced that you haven't gotten your money back as you won.
Mangler en del gode slots, kører ikke altid super hurtigt og har oplevet at man ikke har fået sin penge som man har vundet.
I deposited 3500 via Upaisa and filled in all the required fields. Two minutes later, I received a message stating that my deposit had been rejected. When I contacted customer support, they asked for the payment receipt, which I promptly provided. They then told me to wait due to high traffic on the website, so I complied. However, I am still waiting without any clear explanation for the rejection of my deposit. This situation is both unexpected and frustrating. I am concerned about my funds and cannot afford to lose my money.
Customer support requested the payment document, indicating an attempt to resolve the issue.
This online casino accepts players from Norway and offers a wide range of games. The customer service team is friendly and helpful – they helped me smoothly get my first deposit bonus. However, the website tends to be a bit slow on smartphones, which could be improved for a better mobile experience.
Dette nettkasinoet aksepterer spillere fra Norge og tilbyr et bredt utvalg av spill. Kundeserviceteamet er vennlig og hjelpsomt – de hjalp meg smidig med å få den første innskuddsbonusen. Imidlertid har nettstedet en tendens til å være litt tregt på smarttelefoner, noe som kunne vært forbedret for en bedre mobilopplevelse.
The casino accepts players from Norway.
Casinoen aksepterer spillere fra Norge.
Offers a wide selection of games.
Tilbyr et bredt utvalg av spill.
The customer service team is friendly and helpful.
Kundeserviceteamet er vennlig og hjelpsomt.
The website tends to be a bit slow on smartphones.
Nettstedet har en tendens til å være litt tregt på smarttelefoner.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
This casino will be one of the main casinos only because it’s so large so I know it’s relatively safe. Here is a casino where I can win 30,000 and not get worried of my account being blocked. That being said there are much better options for this safety.
I really liked this casino, it has a very good selection of games. The support is good and pleasant to answer questions. The design is very elegant and easy to navigate.
Very good selection of games, quick response from customer service, works well technically, clear structure, good bonus program and fair bonus conditions. I highly recommend it.
My experince with this casino platform is great, the transaction for deposit and withdrawals are smooth, the games are excellent and the customer team responds quickly to inquiries.
One of the best casinos I have played at. KYC verification was quick, within 2 days and after that withdrawals takes 1-4 hours to process normally. But its still very quick.
Excellent Game selection and providers
Bet365, I am impressed.
Withdrawals are very fast
Great reputation
Big Casino
Recognition
Games, free spins and bonuses
Big game selection
Fast KYC process
Not that i can think of, except maybe to implement a mobile app for better responsiveness.
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
Everything was good here , games , offer, deposit , withdrawal. They respected every rule . Only i had to wait some time to receive letter over post for verification. They are reliable if you ask me. Professionals.
I recently explored the website and was highly impressed! The interface is sleek and easy to navigate. The diverse game selection, including slots and live casino options, is fantastic. The site is fast and runs smoothly, which made my experience enjoyable. I appreciate the detailed game descriptions and accessible customer support. I highly recommend it for a superb online casino experience!
Very professional casino. It is noticeable that it is one of the biggest players on the market - very good range, fast support and the website is technically very well built.
Mycket professionellt casino. Det märks att det är en av det största aktörerna på marknaden - mycket bra utbud, snabb support och hemsidan är tekniskt sett mycket välbyggd.
Fast support
Snabb support
Relatively simple verification
Relativt enkel verifiering
Good selection
Bra utbud
Less choice in some countries when it comes to sports betting
Mindre utbud i vissa länder när det kommer till sportbetting
Profile created, correct personal data filled in, ID photo sent. And the account is immediately blocked. Without any explanation or reason. And now they refuse to delete the personal data shared by me. Criminal activity of collecting personal data and using it for who knows what.
Създаден профил, попълнени коректни лични данни, пратена снимка на лична карта. И акаунта е веднага блокиран. Без никакво обяснение или причина. И сега отказват да изтрият личните данни, споделени от мен. Престъпна дейност по събиране на лични данни и използването им за кой знае за какво..
How likely are you to find a suitcase of pounds than to win here. There are no bonus purchases. Fully manipulated slots. I have never met such an aggressive rtp, €500 with €0.40 and it didn't go up even once. Years ago, when I was playing here, I encountered the same things again. What can I say, I think the worst casino out there
The odds are low, but the site is quite well-designed, but there are too few deposit methods.The site itself is easy to see and the color scheme is good.The first deposit itself is a lot of work and requires identity verification and personal information with address.
the very first casino I registered at. they are constantly evolving. they add a lot of new slot machines, an excellent live mode in the casino. They are impeccable.
Safety Index explained
Safety Index of bet365 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of bet365 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
![bet365 Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
