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Bet365 Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • VISA Debit
  • Trustly
  • PayPal
  • American Express
Withdrawal limits
Not Limited for USD
Hillside Group
2001
> $1,000,000,000
OverviewBonusesUser reviews167Safety Index explainedDiscussion1Payment methods15
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Bet365 Casino Review

Our independent casino review team has taken a detailed look at Bet365 Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Bet365 Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Bet365 Casino review to find out more about this casino and determine if it's the right fit for you.

Fairness and safety of Bet365 Casino

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Bet365 Casino, we thoroughly read and reviewed the Terms and Conditions of Bet365 Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Bet365 Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, Bet365 Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Bet365 Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Bet365 Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Bet365 Casino during our review.

Bet365 Casino player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 37 complaints about this casino in our database. Because of these complaints, we've given this casino 5,382 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Bet365 Casino user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Based on the 166 user reviews of Bet365 Casino in our database, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of Bet365 Casino

Bet365 Casino is in the ownership of Hillside (New Jersey) LLC and has an annual revenue estimate greater than $1,000,000,000. Based on the revenues, we consider it to be a very large online casino.

Bet365 Casino holds a gambling license in New Jersey issued by Division of Gaming Enforcement.

Withdrawal limits, win limits, and payment method options

Bet365 Casino supports 15 payment methods. This includes: Skrill, PaySafeCard, Mastercard, VISA, VISA Debit, Trustly, PayPal, American Express, Maestro, Bank transfer, ApplePay, Discover, Cash deposit, PayNearMe, Visa Credit.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited GBP 100,000 daily net win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Bet365 Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Bet365 Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Bet365 Casino as good.

Bet365 Casino slots and casino games

Bet365 Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards, eSports betting, Virtual sports, Other games, Live shows.

The casino's game library includes titles from 20 providers. This includes NetEnt, Playtech, Blueprint Gaming, IGT, Pragmatic Play, Quickspin, Big Time Gaming, WMS, Nextgen Gaming, Bally, Lightning Box, High 5 Games, Greentube, Inspired Gaming, bet365 , Slingo, Light & Wonder, Foxium, Triple Edge Studios, Crazy Tooth Studio.

Bonuses and codes offered by Bet365 Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from Bet365 Casino, unfortunately.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • VISA Debit
  • Trustly
  • PayPal
  • American Express
Withdrawal limits
Not Limited for USD

Games

Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • NetEnt
  • Pragmatic Play
  • Playtech
  • IGT
  • Big Time Gaming
  • Quickspin
  • Bally
  • Blueprint Gaming
CASINO SCREENSHOTS
bet365_casino_nj_game_gallery_desktop
bet365_casino_nj_homepage_mobile
bet365_casino_nj_game_gallery_mobile
bet365_casino_nj_promotions_mobile

Positives

  • Good selection of games
  • Various responsible gaming options available
  • No withdrawal limits
  • Payments by PayPal are available

Negatives

  • Company focuses on sports betting rather than the casino

Interesting facts

  • Huge casino popular worldwide
Author & Guarantor: Dominika Lakotova Last updated: 16 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Bet365 Casino bonuses

Browse all bonuses offered by Bet365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (167)

User reviews of Bet365 Casino

This is a place to share experience with Bet365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 167 users

Very positivePositiveNeutralNegativeVery negative

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• 2 days ago
This casino will be one of the main casinos only because it’s so large so I know it’s relatively safe. Here is a casino where I can win 30,000 and not get worried of my account being blocked. That being said there are much better options for this safety.
  • Very large casino
  • Platform works fast
  • Nice support
  • Very plain
  • Not engaging
  • Mediocre promotions
• 1 week ago
I really liked this casino, it has a very good selection of games. The support is good and pleasant to answer questions. The design is very elegant and easy to navigate.

Very good selection of games, quick response from customer service, works well technically, clear structure, good bonus program and fair bonus conditions. I highly recommend it.
• 1 week ago
My experince with this casino platform is great, the transaction for deposit and withdrawals are smooth, the games are excellent and the customer team responds quickly to inquiries.
• 2 weeks ago
One of the best casinos I have played at. KYC verification was quick, within 2 days and after that withdrawals takes 1-4 hours to process normally. But its still very quick.

Excellent Game selection and providers

Bet365, I am impressed.
  • Withdrawals are very fast
  • Great reputation
  • Big Casino
  • Recognition
  • Games, free spins and bonuses
  • Big game selection
  • Fast KYC process
  • Not that i can think of, except maybe to implement a mobile app for better responsiveness.
• 3 weeks ago
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
  • they blocked my account
  • blocked my account for no reason
• 4 months ago
Everything was good here , games , offer, deposit , withdrawal. They respected every rule . Only i had to wait some time to receive letter over post for verification. They are reliable if you ask me. Professionals.
  • Good games
  • Trustworthy
  • Fast payments
  • Good Service support
  • Great design
• 6 months ago
I recently explored the website and was highly impressed! The interface is sleek and easy to navigate. The diverse game selection, including slots and live casino options, is fantastic. The site is fast and runs smoothly, which made my experience enjoyable. I appreciate the detailed game descriptions and accessible customer support. I highly recommend it for a superb online casino experience!
  • Awesome design, good tournament
• 7 months ago
Very professional casino. It is noticeable that it is one of the biggest players on the market - very good range, fast support and the website is technically very well built.
  • Fast support
  • Relatively simple verification
  • Good selection
  • Less choice in some countries when it comes to sports betting
• 8 months ago
If you made money in the free tournament do you payout?anyway nice being onbord colorful i like good job guy keep it going brilliant staff
  • Good casino colorful nice to play keep it going
  • I don't think you pay out on free tournament game or do you?
• 8 months ago
Profile created, correct personal data filled in, ID photo sent. And the account is immediately blocked. Without any explanation or reason. And now they refuse to delete the personal data shared by me. Criminal activity of collecting personal data and using it for who knows what.
• 9 months ago
How likely are you to find a suitcase of pounds than to win here. There are no bonus purchases. Fully manipulated slots. I have never met such an aggressive rtp, €500 with €0.40 and it didn't go up even once. Years ago, when I was playing here, I encountered the same things again. What can I say, I think the worst casino out there
  • rtp 0%
• 10 months ago
The odds are low, but the site is quite well-designed, but there are too few deposit methods.The site itself is easy to see and the color scheme is good.The first deposit itself is a lot of work and requires identity verification and personal information with address.
  • High security, very easy-to-read site You can see past betting history in graphs, which you can't find on other sites.
  • OUTRIGHT compatible
  • Low odds First deposit is very time consuming Very limited deposit + withdrawal methods Unable to watch Premier League
• 10 months ago
I have been playing at bet 365 for years. They have never made it a problem to withdraw funds, in fact they are immediate.
  • Transparent
  • Funds in your account in 5 minutes
  • Cash Giveaways
• 12 months ago
the very first casino I registered at. they are constantly evolving. they add a lot of new slot machines, an excellent live mode in the casino. They are impeccable.
• 1 year ago
My mother had stage 4 cancer and ended up placing like 10 bets on bet365 website. She went to cashout 10/16/2023 and 2 hours later her account is restricted and has no access to her account. She sent in all the proper documents and two months later they send her a bad check that the bank refuse to take and ripped it up. Jan 1st she gets an email from them saying she has a gambling problem. She wasn't able to speak or move out of bed. Jan 3rd she end up passing away and no funds recovered.
  • cashing out means you will be restricted.
  • 300 plus emails and no resolution
  • support copys and paste scripts to send
  • she told them about the cancer and the time she had left and still didn't matter to them
• 1 year ago
Had a bad time there , I bet sometime and lost 95% of my bets. When I was trying to withdraw it take so long and had to send a lot of documents. And Also i had to use a VPN to play.
• 1 year ago
everything works fine , fast withdrawal process and like their customer support
  • nice desgin
• 1 year ago
I enjoyed the games and big winnings all the way and the games are easy to play and the menu is navigate through it. So layout is convenient for me. Also lot of providers. It has various types of games which make it easy to win and they have games from bets as low as cents with chances at winning big
• 1 year ago
Without a doubt the best casino/betting house I've ever used.
Automatic account verification, quick deposit, quick withdrawal, 24-hour support via chat.
  • quick account verification
  • Quick Deposit
  • Quick Withdraw
• 1 year ago
Been using 365 for years, haven't had any issues.
Fast withdraw, fast bank wires, casino games are fair, rake on sports is low. I don't remember what promos were like but very good and legit casino to play on/sportsbet.
  • Good RTP slots
  • Fast support
  • Fast payouts
  • Low rake on sportsbook
  • Need authenticator which is often buggy
  • Limited slot catalog
• 1 year ago
24 hour live chat is reliable. Deposit and Withdrawals are fast. Considering my country Papua New Guinea, Withdrawals reach account within 2 hours Max. Overall gameplay is perfect. Sports Betting, Online Casinos and Bingo is Great!!
  • 24 hour live chat customer support
  • Fast withdrawal for VISA Card users
  • Multiple Games Accessible
• 1 year ago
I'm thrilled to share my amazing experience with this casino! It's definitely one of the top choices out there. Their quick document verification process adds to the smooth journey. The casino itself is fantastic, offering speedy withdrawals and outstanding live chat support. A big thank you for providing such an awesome gaming platform!
• 1 year ago
it would be a good casino if it didn't start making unpleasant withdrawals when people withdraw a fraction of what they have already deposited..if you ask for a withdrawal, it would be unplayable for months..until you withdraw at least 5 times what you requested..only withdraw if it is a larger amount succeed, because after that you won't win for a long time, that's for sure.
  • fast deposit and lots of games
  • you can't win, because you won't get anything in return for your payment, you'll just feel like you're being humiliated because you dared to kick him out
• 1 year ago
Just all around good. Fast withdrawl & fast deposit, thats how its supposed to be done

Customer support also was helpful when needed. If you sports bet bet365 has the best lines hands down for MLB/NBA
  • Fast payments
  • Good sport lines
  • Good customer support
• 1 year ago
This site a joke bet365 should have red flag never use them with out getting into it bet365 your information is not safe with they do cridet checks under different names there customer service teams reads off a script and cant promable alive your dealing with kids that have zero experience there just cheap labour bet365 is not safe to use and unreliable they can't even answer questions or give you a reasonable one stay away from it. There's a million other ones out on here that are better than bet365 and you'll get better service
  • This site can't help you with what you need
  • Poor service
• 1 year ago
I want to give some valuable info to players about bet 365 If you use pay direct with them which is an easy payment method E transfer if you WIN no word of a lie they pay you the same way right to your bank in 2 hours yes same day and within hours But the down fall since they now have .changed to Ontario gaming they are a nightmare they have people that come and harass you phone you and then lock your account They cannot be trusted and and their new scan code with your mobile is a nightmare taking away the gaming experience Be ware of them
  • same day withdrawals within 2 hours
  • CELL PHONE SCAN NEVER WORKS AND TAKES AWAY FORM FUN GAMING AS IT COMES ON EVERY 2 SEC
  • AFTER VERIFED THEY ICK ON YOU AND GIVE CALLS TO YOU TO GET INTO YOUR BUSINESS AND THEN RESTRICT YOU EVEN AFTER YOUR VERIFED
  • when you send your documents they use to do it quickly and effective but now since Ontario came in effect they take months to verify you Seems like each DEP does not have their facts so therefore you wait forever to be verified WARNING ALLERT
• 1 year ago
Big thumbs up to Bet365.
They allow you to turn off the reverse withdrawal option.
It should be mandatory for all online casinos to have this option.
Every Friday night you are given free spins on a choice of 4 games. Amount of free spins depends on how much you spend through the week.
There is no play through on these.
Once you are verified your withdrawals appear in your account very quickly.
Down side for myself is I can not deposit through skrill. The people on live chat are not too helpful, quick to end the session most of the time with not resolving your query. Also when asked if there are any unfinished rounds in games, they always reply no. I once even left a game half way through free spins & they Still told me I had no unfinished rounds.
Not being able to reverse out weighs any bad.
  • Free spins on sign up, no play through.
  • You can turn off the option to reverse your winnings. BIG THUMBS UP.
  • Every Friday night your given free spins with no play through
  • Once verified it is Hassel free to withdrew your winnings.
  • 247 live chat.
  • Long verification process.
  • Live chat not to helpful
• 1 year ago
Overall nice gambling website, it would be better if they start faster withdrawals.
• 2 years ago
  • Great games
• 2 years ago
Withdrawals via bank transfer are fast and free.

There are few slots, but there are good slot providers: BTG, QuickSpin, red tiger, NetEnt, Microgaming, Thunderkick, blueprint.
Live games are also interesting.
  • I wrote to technical support about verification but waited a very long time for an answer
Safety Index explained

Safety Index of Bet365 Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bet365 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Low win limit: £100,000 / day (net win)

Complaints about Bet365 Casino and related casinos (102)

102All1Opened37Not solved11Solved53Rejected

Complaints directly about Bet365 Casino

Show more complaints (+10)
Discussion

Bet365 Casino Discussion

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Payment methods

Bet365 Casino payment methods

Currencies
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