bet365 Casino - Player's account is closed.

I opened an account here and it was immediately freezed. When I contacted support they told me it could’ve been a mistake in the account creation process or a visual bug and to try again. When I tried again I was blocked as my personal info is still on the site. I would greatly appreciate adequate help with my account.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?
• Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila