HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,373Opened741Unresolved3,488Resolved7,024Rejected13,120
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

3d 20h 35m 7s

Disputed amount: €4,700

Felix Spin Casino - Player believes that their withdrawal has been delayed.

Felix Spin Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

8d 19h 43m 52s

Disputed amount: 319 USD₮

Wild Robin Casino - Player’s winnings haven’t been received yet.

Wild Robin Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

3d 17h 17m 27s

Disputed amount: 1 BTC

Shuffle Casino - Player’s winnings haven’t been received yet.

Shuffle Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

5d 16h 30m 21s

Disputed amount: €500

RoboCat Casino - Player believes that their withdrawal has been delayed.

RoboCat Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

3d 16h 7m 59s

Disputed amount: €1,500

SG Casino - Withdrawal of player's winnings has been delayed.

SG Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

6d 15h 51m 46s

Disputed amount: €349

Tournaverse Casino - Player’s withdrawal has been delayed.

Tournaverse Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

2d 15h 43m 27s

Disputed amount: €300

Neospin Casino - Player claims that payment has been delayed.

Neospin Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

9d 15h 36m 14s

Disputed amount: €1,200

Legiano Casino - Player’s winnings haven’t been received yet.

Legiano Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

8d 13h 4m 36s

Disputed amount: €715

Lucky Mister Casino - Player claims that payment has been delayed.

Lucky Mister Casino
 Submitted: 10 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 14h 57m 55s

Disputed amount: €200

Bankonbet Casino - Player’s withdrawal is delayed.

Bankonbet Casino
 Submitted: 10 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,373 complaints
1 2...2,438
Go to pageof 2,438 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news