All Slots Casino - The player's balance is disappeared.

On May 19, I entered the page and deposited 55,000 pesos value that went to charge my credit card the last numbers 38 03 and had a balance of 135,000

I am on the page and I have no balance.

I send you a payment receipt loaded in my TC

Dear Girobema,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with All Slots Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear All:

I am attaching the payment receipts and details of the bank where the three deposits made appear.

I'm sending it this way because I don't know how to send it through the link.

To attach the PDF files where do I send them? does not have the option to attach file.

Send an email with the information

I look forward to your comments.

Greetings.

Hello Girobema,

Did you forward the same documents to the casino as well? Did they respond to you regarding your issue?

I don't know where to send it. What is the address of the casino?

What is the name of the casino.

I await your comments

greetings

Gil B*****

Hello Girobema,

I'm not sure regarding your last post here - do you not know which casino have you complaint with or?

It is the casinoGURU where I did the operation.

Atte.

gil b****

Hello Girobema,

We are casino.guru and you have submitted your complaint on All Slots Casino. I've asked previously if you did forward all the documents request for the verification to the casino.

Would it be possible to forward your communication between you and the casino to nikolas.b@casino.guru?

Send the receipts to the indicated email nikolas.b@casino.guru

I hope you can solve the issue with these receipts.

Thanks for attention Liu

Gil B****

Hello Girobema,

Thank you for the payment confirmations but could you please forward the communication between you and the casino regarding this case?

Dear Nick:

I don't know if I contacted the casino. I asked the recipient of the payments to tell me in which casino he had made the purchase and they gave me the following link https://leagueofslots.com/ I put my claim there and did not answer through you.

If the payment receipts are there, why don't they check with the data I sent you?

Sincerely

GIL

Hello Girobema,

I would like to repeat again that we are casino.guru and not the casino. You have to contact the casino directly as well in order to find out where is your balance. If your payment provider gave you that link, it means that the money has nothing to do with All Slots Casino and this complaint is irrelevant.

Is there anything else I could assist you with?

Dear Girobema,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.