The player from Côte d'Ivoire faces a withdrawal issue, having requested 80,000 XOF from their 888staz account over a month ago without receiving the funds. Despite efforts to contact support via different channels, there has been no resolution.
888Starz Casino - Player's withdrawal has been delayed for over a month.
Amount: 80,000 CFA
888Starz Casino
Safety Index:Above averageSafety Index
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Case opened
Current status
Waiting for player to reply
6d 20h 7m 8s
Case summary
3 hours ago
Public
Public
15 hours ago
I placed withdrawal of 80,000 xof from my 888staz account into my wave wallet and I have not been credited for more than 1month
I was asked to message the boot on telegram and am not getting any solution at all.
The aren’t attending to customer very well about delayed withdrawal.
i have called my banks and they said I should tell 888staz to send my withdrawal but it a pity I wasn’t attended to.
Public
Public
3 hours ago
Dear standard051,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 888Starz Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Do I understand correctly your other withdrawals from the casino have been processed without issues?
Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
standard051 has 6d 20h 7m 8s to reply
