HomeComplaints22bet Casino - Player’s withdrawal has been delayed.

22bet Casino - Player’s withdrawal has been delayed.

Amount: 6,536 INR

22bet Casino
Safety Index:Above average
Submitted: 22 Jul 2024 | Case closed : 04 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 months ago

The player from India had deposited INR 1,678 and, after resolving an issue, had increased their balance to INR 6,536. Withdrawal attempts consistently failed, and the casino only responded with automated messages. This issue had persisted for over 15 days despite daily emails. The complaint was rejected by us due to the player's failure to respond to our inquiries, preventing further investigation.

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4 months ago

I had deposited Inr1678 in the app which had an issue and was deposited in my account after mailing them in 2 days. I played several matches with the amount and now have 6536inr, but when I try to withdraw it always fails and on mailing them I get a same automated response. Its been more than 15days of sending multiple mails daily but still I have failed to get my money in my account. Please help

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4 months ago

Hello rohangupta2812,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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3 months ago

Dear rohangupta2812,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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