The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,798Opened904Unresolved3,664Resolved7,699Rejected14,531
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

6d 18h 55m 59s

Disputed amount: £200

Cazeus Casino - Player believes that their withdrawal has been delayed.

Cazeus Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 43m 7s

Disputed amount: $25

Bombastic Casino - Player's deposit has been delayed.

Bombastic Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 24m 47s

Disputed amount: $12,000

Rollbit Casino - Player’s withdrawal is delayed due to account issues.

Rollbit Casino
 Submitted: 26 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 6m 7s

Disputed amount: A$6,000

LuckyDreams Casino - Player's cashout has been cancelled.

LuckyDreams Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 50m 24s

Disputed amount: €217,000

NineCasino - Player’s account has been closed.

NineCasino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for player to reply

6d 15h 3m 24s

Disputed amount: Mex$1,000

Boo Casino - Player is unable to cash out.

Boo Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 15h 17m 42s

Disputed amount: €650

Kyngs Casino - Player’s account has been closed without explanation.

Kyngs Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for player to reply

6d 14h 41m 39s

Disputed amount: £600

Magius Casino - Player’s account closure request is delayed.

Magius Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 17h 27m 28s

Disputed amount: 180 USD₮

BitStrike Casino - Player’s withdrawal faced repeated delays and account issues.

BitStrike Casino
 Submitted: 25 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 19h 54m 14s

Disputed amount: €110

Need For Spin Casino - Player’s withdrawal has been delayed.

Need For Spin Casino
 Submitted: 25 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,798 complaints
1 2...2,680
Go to pageof 2,680 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news