1xBet Casino - Player’s criticizing false advertisement of bonus.

I received bonus but useless 😔

Dear masterren24,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you redeemed any promotional offers from this casino in the past? What was the exact reason why a promotional offer couldn’t have been applied to your account? If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela 

Actually this is the first time they send me free bonus ... Look time is runs out ..

and when i want to play the bonus here the result

Pls help me.to play that bonus .. birthday gift for me this october 24

Thank you, masterren24, for your reply. Do I understand correctly that there are still 23 days to complete the bonus wagering bot your access to the website has been limited now?

Theres a way to play the free spin if now available to my country?

If you have tried to clear cache & cookies and your access is still limited, no, you won't be able to use it. I'm sorry.

Dear masterren24,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

I wish I could be of more help. I’m very sorry we couldn’t assist you to resolve this case, but please do not hesitate to contact us if you run into any issues with this or any other casino in the future. I will now close this complaint. Thank you for your understanding.