HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,608Opened887Not solved4,828Solved11,500Rejected22,393
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

5d 14h 40m 47s

Disputed amount: £228

SpinLand.bet Casino - Player’s withdrawal has been delayed.

SpinLand.bet Casino
Safety Index:Very low Submitted: 09 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 18m 45s

Disputed amount: 986 ₮

Spinarium Casino - Player's withdrawal request has been delayed.

Spinarium Casino
Safety Index:High Submitted: 09 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 20m 42s

Disputed amount: €800

Instant Casino - Player experiences delayed withdrawal from casino.

Instant Casino
Safety Index:Low Submitted: 09 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 28m 17s

Disputed amount: 3,200 лв

Efbet Casino - Player's withdrawal is delayed due to verification issues.

Efbet Casino
Safety Index:High Submitted: 09 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 28m 31s

Disputed amount: $10,000 ARS

1win Casino - Player's deposit has not been acknowledged.

1win Casino
Safety Index:Above average Submitted: 09 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 31m 38s

Disputed amount: €1,000

Savaspin Casino - Player’s account has been closed and funds not refunded.

Savaspin Casino
Safety Index:Fresh casino Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 32m 0s

Disputed amount: €1,000

BDM Bet Casino - Player’s account is closed and inaccessible.

BDM Bet Casino
Safety Index:Very high Submitted: 08 Jan 2025
Case opened Current status

Waiting for player to reply

6d 14h 26m 47s

Disputed amount: 20,000 kr

LuckyDreams Casino - Player warns about casino's scam practices.

LuckyDreams Casino
Safety Index:Below average Submitted: 08 Jan 2025
Case opened Current status

Waiting for player to reply

6d 12h 13m 14s

Disputed amount: $40,000

Rocketpot Casino - Player’s account access is delayed.

Rocketpot Casino
Safety Index:Low Submitted: 08 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 12h 16m 3s

Disputed amount: 3,000 ₮

TrustDice Casino - Player’s account remains active despite self-exclusion.

TrustDice Casino
Safety Index:High Submitted: 08 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,608 complaints
1 2...3,961
Go to pageof 3,961 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news