Vegas Rush Casino - Player’s withdrawal has been delayed.

I've been a customer of Vegas rush for 3 and 1/2 years now I have made numerous upon numerous upon numerous deposits to no avail as far as winning a big jackpot or even winning anything but on this one occasion I ended up winning over $2,000 and requested to pay out which they accepted it and granted me the payout withdrawal request and then there's when it starts if you don't have all the proper documentations sorry we leave your money in the account to make a long story short they're blatant rip off artists they're scammers they don't have any intention of paying anybody anything but they damn sure do not have a problem taking your money as much as you will let them have access to your pockets they will keep digging until you don't have anything and they suggest that they give big 500% bonuses that's all a bunch of b******* it's just a way to get you enticed to get you to deposit more money so when you do win they won't pay you I've been waiting now for a Bitcoin deposit withdrawal for over 2 months it's absurd somebody needs to stop these people or if you can't stop them please stop giving your money to them there are rip off artists

Dear Dwayne,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Do I understand correctly that you are unable to provide the required documents to verify your account?

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Dwayne,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.