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TheDiamondCasino Review

Casino closed

TheDiamondCasino has been closed and no longer operates.

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Progressplay Limited
2020
< $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

TheDiamondCasino has been closed and no longer operates.

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TheDiamondCasino Review

In this review, TheDiamondCasino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. TheDiamondCasino has a Below average Safety Index of 6.1, which means it may not be the best choice for most players in terms of fairness and safety. Keep reading our TheDiamondCasino review to learn more about this casino and decide whether it is a good choice for you.

Is TheDiamondCasino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our TheDiamondCasino review, we extensively examined and analyzed the Terms and Conditions of TheDiamondCasino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

According to our approximate calculation or collected information, TheDiamondCasino is one of smaller online casinos. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

To our knowledge, TheDiamondCasino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, TheDiamondCasino has achieved a Safety Index of 6.1, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

T&Cs of TheDiamondCasino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of TheDiamondCasino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

TheDiamondCasino player complaints

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

TheDiamondCasino user reviews and feedback

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Seeing as there are no user reviews of TheDiamondCasino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Company information and licenses of TheDiamondCasino

TheDiamondCasino is in the ownership of ProgressPlay Limited and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

TheDiamondCasino holds licenses issued by licensing authorities in these geographic areas: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

Withdrawal limits, win limits, and payment method options

TheDiamondCasino supports 33 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, VISA Debit, Solo, PayPal, Trustly, EuTeller, Diners Club, Boleto Bancario, Maestro, Neosurf, VISA Electron, Switch, VISA Delta, AstroPay, Bank transfer, ApplePay, PIX, Zonda Pay, MuchBetter, PayViaPhone, Interac, BitBay Pay, JCB, ozow, Discover, UPI, Instant EFT, NetBanking.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 3,000 per week No win limit
EUR 6,000 per month
USD 3,000 per week
USD 6,000 per month
Unlimited in GBP
NOK 30,000 per week
NOK 60,000 per month
CAD 3,000 per week
CAD 6,000 per month
BRL 30,000 per week
BRL 60,000 per month
INR 300,000 per week
INR 600,000 per month
JPY 300,000 per week
JPY 600,000 per month
NZD 3,000 per week
NZD 6,000 per month
ZAR 60,000 per week
ZAR 120,000 per month
GTQ 30,000 per week
GTQ 60,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at TheDiamondCasino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
French Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at TheDiamondCasino, withdrawals, and other potential areas of concern. According to our tests and collected information, TheDiamondCasino has an average customer support.

TheDiamondCasino casino games and slots

TheDiamondCasino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 73 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Barcrest, Wazdan, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Chance Interactive, Games Warehouse, Inspired Gaming, PearFiction Studios, Ino Games, Oros Gaming, Old Skool Studios, Half Pixel Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Skillzzgaming, GONG Gaming Technologies, Shuffle Master, Nailed it! Games, Fortune Factory Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Bet Digital, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Gameburger Studios, Real Dealer Studios, Leap Gaming, Switch Studios, Neon Valley Studios, Fugaso, Betcore, Skywind Group, Gamevy, High Limit Studio, Pulse 8 Studios, SpinPlay Games, Neko Games, Gold Coin Studios, Hammertime, Aurum Signature Studios, Core Gaming, Games Global, Just For The Win, InnoGames, Snowborn Games, Stormcraft Studios, Circular Arrow, Hacksaw Gaming.

TheDiamondCasino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from TheDiamondCasino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to TheDiamondCasino bonuses.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (6)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (73)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Scientific Games

Positives

  • Casino accepts players from many countries
  • Good selection of games
  • Various responsible gaming options available

Negatives

  • Not all game providers are available for all countries
  • Withdrawal fees
  • Low monthly withdrawal limits

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Casino uses a chatbot for customers' interaction
  • Part of the ProgressPlay family
  • Small international casino
Author & Guarantor: Michaela Skalla Last updated: 01 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

TheDiamondCasino bonuses

Browse all bonuses offered by TheDiamondCasino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of TheDiamondCasino

This is a place to share experience with TheDiamondCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

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Safety Index explained

Safety Index of TheDiamondCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of TheDiamondCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.1/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about TheDiamondCasino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about TheDiamondCasino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

TheDiamondCasino Discussion

Discuss anything related to TheDiamondCasino with other players, share your opinion, or get answers to your questions.

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Payment methods

TheDiamondCasino payment methods

Currencies
USD,CAD,EUR,GBP,BRL,GTQ,INR,JPY,NOK,NZD,ZAR
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